E-Wheels Norge AS - E-Wheels Trondheim Reviews 104

TrustScore 4 out of 5

4.0

Søndre gate 20, 7010 Trondheim, Trøndelag, NO


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Company details

  1. Bicycle Shop
  2. Outdoor sports shop

Written by the company

Kom og besøk oss i Trondheim sentrum! Du finner oss i Søndre Gate 20.

Norges mest solgte el-sparkesykler & elsykler

Written by the company

150.000+ fornøyde kunder siden 2014!
Vi streber for at å tilby et komplett utvalg av personlige elektriske kjøretøy fra kvalitetsprodusenter til lavest mulig pris.

Kundeservice

Alltid tilgjengelig for deg

Vi setter kundene våre først og er alltid klare til å hjelpe deg! Vår kundeservice er tilgjengelig via e-post, telefon og livechat 24/7 for å svare på spørsmål, gi råd og løse eventuelle utfordringer. Uansett om du trenger hjelp med en bestilling, produktinformasjon eller noe annet, er vi her for deg – raskt og effektivt! Kontakt oss når det passer deg, så sørger vi for en smidig og hyggelig opplevelse. e-wheels.no/kundeservice

Contact info

  • Søndre gate 20, 7010, Trondheim, Trøndelag, Norway

  • 032757632
Promotion box for E-Wheels Norge AS - E-Wheels Trondheim

E-Wheels Norge AS

En av Nordens største forhandlere av mikromobilitet!

4.0

Great

TrustScore 4 out of 5

104 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top Services

Top Services 👍

20 March 2026
E-Wheels Norge AS - E-Wheels Trondheim logo

Reply from E-Wheels Norge AS - E-Wheels Trondheim

Hei,

Tusen takk for tilbakemeldingen! 

Så hyggelig å høre at du er fornøyd med servicen, det setter vi stor pris på.

Velkommen tilbake til oss!

Med vennlig hilsen,
E-Wheels Kundeservice

Rated 5 out of 5 stars

Thanks to E-Wheels and E-Mexx in Trondheim.

I have nothing more to say than what a great experience it is to buy a Mommas e-bike from E-Wheels in Trondheim. They have the most friendly staff and really listens to whatever bike you are looking for. I discovered that my backwheel hade a small bend on my first trip. I booked in with E-Mexx and they found a small factory error and replaced the whole backwheel quickly under the warranty. 100% reccomendation goes to E-Wheels and E-Mexx in Trondheim for excellent service.

19 March 2026
Unprompted review
E-Wheels Norge AS - E-Wheels Trondheim logo

Reply from E-Wheels Norge AS - E-Wheels Trondheim

Hi,


Thank you for your feedback!


We truly appreciate you taking the time to share your experience with us. It’s great to hear that you’ve had a positive experience with our service. We place a strong focus on maintaining good communication with our customers, and it’s very rewarding to know that our efforts are appreciated.


Wishing you a good day!

Rated 5 out of 5 stars

Very helpful!

I bought the Balance+ SUV bike a month ago and have had a great experience so far. The staff at the shop were friendly and incredibly helpful—special thanks to Aleksander, who guided me through the entire purchasing process. He also assisted with minor maintenance and gave me useful advice. I can highly recommend visiting this shop!

16 May 2025
Unprompted review
E-Wheels Norge AS - E-Wheels Trondheim logo

Reply from E-Wheels Norge AS - E-Wheels Trondheim

Thank you so much for your kind words!

We’re really glad to hear that your experience with the Balance+ SUV bike has been great so far, and that Aleksander was able to help you throughout the whole process. We always aim to make sure everyone feels welcome and well taken care of, so it means a lot to us to hear that.

If you ever need anything, whether it’s maintenance advice, support, or just have questions - don’t hesitate to stop by or get in touch. We’re always happy to help and would love to see you again!

Thanks again for recommending us and enjoy your rides!

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