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e2zSTORE Reviews 2,829

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TrustScore 3.5 out of 5

3.7

Video Game Shop
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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers are particularly pleased with the pricing, finding it to be very competitive and often better than other retailers. Many people appreciate the quick delivery of products, with several mentioning receiving their orders within a few days and some even earlier than expected. The quality of the products received is also frequently highlighted, with customers noting items arrived in excellent, sealed, and genuine condition. However, some customers experienced issues with delivery times, reporting delays or a lack of updates on their orders. A few people also encountered problems with digital codes not being delivered promptly or at all, leading to concerns about the legitimacy of the site. There were also instances where orders were unexpectedly canceled without proper communication, and some customers received products without original packaging, raising doubts about their newness.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the genuine and new condition of... See more

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers praised fast delivery, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as a trusted and reliable... See more

Price

Users describe positive interactions with price, often noting that the prices offered were the lowest among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a league of legends gift card worth 830INR, went through flawlessly, was delivered within the quoted time. well tbh, when I had ordered, the website said the order was completed and I had n... See more

Rated 5 out of 5 stars

I ordered death stranding director's cut PS5 game disc and got it delivered from Bengaluru to Mumbai in just 3 days despite having limited staff at the time. Communication was good, prompt replies, sm... See more

Rated 5 out of 5 stars

Bought 4 different pc games , they were sealed , condition was very good and pricing was worth it . Though delivery took 2 more days , it was worth the wait. I would suggest them to include more phy... See more

Rated 5 out of 5 stars

I purchased Xbox Pulse Cipher controller from e2zstore which i could not find in any other online or offline stores. I placed the order late on the night of 1st Jan and received the controller on 3rd... See more

Company details

  1. Video Game Shop
  2. Computer & Accessories store
  3. Electronics store
  4. Game Shop

Written by the company

We are E-commerce retailer for Video Game Consoles (Playstation, XBOX, Nintendo Switch, PC) , Gaming Titles, Accessories and electronic items

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Genuine Website and Great Offers

Genuine Website, I was a bit hesitant first whether the website will be genuine or not, because it was offering a great discount on The last of us part 2 Remastered game unlike other website…. Then I took the bet and ordered… Game Disc came in mint condition with original Playstation packaging…. I was also getting proper delivery updates time to time on my email

31 May 2025
Unprompted review
Rated 1 out of 5 stars

e2zstore is a scam

e2zstore is a scam. I ordered ssd from them and they sold me 3 year old used ssd and they had mentioned "New". I got to know this when I ran Samsung magician tool which shows ssd usage. I highly suggest to avoid this site.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Order # 64117

Order # 64117

I received email saying order completed after 11 days of ordering, but they didn't send gift card code.
this is my 2nd purchase, on first time they send me code but this time they dont.

8 March 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Please check your inbox, spam, and promotions folders for the voucher code, as it may have been delivered there.

If you still cannot find it, let us know via email, and we will investigate further.

Additionally, the order number provided is incorrect, and the profile name does not match any records in our system.

Rated 1 out of 5 stars

ordered a google play card but unable…

ordered a google play card but unable to redeem

17 February 2025
Unprompted review
e2zSTORE logo

Reply from e2zSTORE

Thank you for reaching out. We’re sorry to hear that you’re facing issues with redeeming your Google Play card.

Please ensure the following:

The code is valid for use in India
Your billing address must be set to India.

If the issue persists, we recommend contacting Google Play Support for further assistance. Let us know if we can help in any other way.

Rated 4 out of 5 stars

Saved 175/- ordering Amazon prime…

Saved 175/- ordering Amazon prime voucher. I was expecting the voucher to be delivered immediately, but was delivered couple of days later on persistent follow ups. It worked smoothly and purpose served. WhatsApp support was very active and always got immediate response.

5 February 2025
Rated 1 out of 5 stars

Recived Borken Screen Guard

This is the first time I have ever bought from a non-trustworthy site, and it has taught me a valuable lesson: never trust any new sites. They sent me a broken screen guard. What am I supposed to do with it? I paid 400. This is my first and last purchase from this site.
They seriously need to improve their packaging.
However, how can a screen guard arrive broken? A screen guard is meant to protect gadgets from breaking! This clearly means they sent me broken glass—it wasn’t damaged during transi

14 January 2025
Unprompted review

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