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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the products, often noting their reliability and superior design. Many consumers highlight the efficiency of the delivery service, with items arriving quickly and well-packaged, even for international orders. However, some customers expressed dissatisfaction with unexpected additional costs, such as import duties and tariffs, which were often only disclosed upon delivery. A few other people also felt that the pricing was ambiguous, especially when considering these unforeseen charges, and some experienced issues with order processing or product compatibility.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Many customers praise the products... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers highlight that products are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Price

Users describe ambiguous interactions with price. While some customers are happy with the pricing, noting... See more

Order

Clients share ambiguous opinions on order. Many customers praise the easy ordering process, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product. Should have a note or something on purchases going to the US. Getting a random fee that needs to be paid by check or online upon delivery is kind of ridiculous(we did not receive anythin... See more

Rated 5 out of 5 stars

E3D is one of my favorite nozzle manufacturers. I’ve had great results with Nozzle X and ObXidian, so when I saw a new nozzle for the H2D, it was an instant purchase—no second thoughts. The ObXidian... See more

Company replied

Rated 5 out of 5 stars

Should have done this upgrade a long time ago. There is so much more room around the the heat core and changing nozzles is a breeze. As usual, high quality components. The only negative comment... See more

Company replied

Rated 5 out of 5 stars

The quality and performance of the product is superb. I've bought the ObXidian HF nozzle for BambuLab. However, i was hoping that there would be a larger set of ready profiled filaments, which is inl... See more

Company replied


Company details

  1. Electronic spare parts

Written by the company

Extrusion system experts for FDM desktop 3D printing. High quality 3D printer parts and spares. Buy online with Next Day Delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

697 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

It works. It costs too much for the hassle it caused.

I bought a Revo and Roto upgrade for a Prusa MK3S+ with the high flow brass nozzle packfor £300. I had to cut loads out of this review as I hit the char limit, so here is a summary at the start of a long ride:

Did I ultimately get what I wanted? Yes, the new extruder and hotend works, it prints well and I like the speed increase over a V6 0.4mm setup and I like the ability to change nozzles.

Am I happy with the overall experience? No, not at all.

The print quality of the parts for mounting to a Prusa MK3 was pretty rough, a REALLY bad start given you are selling a high end 3d printing part.

The install video starts with "You have all the bits needed to fit this in the kit" I did not have ANY nuts and a small smattering of bolts so I didnt have everything by any reckoning. This meant I had to pull my old extruder setup apart first to harvest components so the video was now out of order as it does this later on. The video skips over the filament sensor option, it REALLY needs to point out that adding in the filament sensor at the end requires you to take the entire thing apart again to fit it. The video is generally of OK quality but skims over some parts and is by no means a perfect instruction video. An example being that the zipties that hold the extruder plate to the linear bearings just appear and are never mentioned. Other similar issues are present throughout. Its functional but not good.

This setup seems to completely break the thermal modelling on a modern Prusa MK3S+ (My firmware was something like 3.14.1 I think from memory). This is not mentioned at all in the instructions despite being a known issue for quite a while (I think it was raised in 2023). Ultimately despite a bit of searching around and trying things from Github and Prusa forums (notably nothing official on the E3D site) I gave up and disabled the feature. No big deal but yet another bad taste in the mouth.

I started with the 0.6mm High Flow nozzle as this was why I bought the kit, to enable extra speed. It seems to be HIGHLY sensitive to correct initial Z-height and getting this right took ages this is a concern for me as I dont see it being reliable to the nearest 0.01mm when changing nozzles. It took me a long while to be able to get a good small print that stuck down and didnt chew the filament.

I change the flow rate from 0.95 (prusa default) to 1 and this seems to have helped with a lot of my issues with print quality but ultimately on long prints of a certain type, the perimeters do not seem to join correctly. This means a lot of what I print (Gridfinity boxes at the moment) pull apart at the seam which wastes a lot of time and a lot of filament.

So yeah, thats a lot of issues. Each of which was resolved with a few evenings of fiddling and searching google and trying the multiple different solutions that people online SWEAR is the ONLY solution to my problem (or similar by others, I never got to the point of posting my own issues, none of my issues are rare). I get that there is a mentality that 3D printing is a hobby and things need tuning, this is a 3rd party add on and all that. I really do get this, I was around in some reasonably early days with my knockoff Prusa i2 kit made of threaded rod that I spent many hours tuning. But I dont want a hobby out of this anymore, I want a printer that works. I paid "printer that works" money and got a "nostalgic PTSD of the early days" experience. It seems my printer has settled now and it is just finishing a 9hr print successfully so in the long run I will probably look back and go "Yeah that E3d stuff works well" having blocked the memories of not enjoying the install but E3D did the modern thing of emailing me to beg for a review so here it is, warts and all. Mostly warts.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and lightning fast shipping from the moment of ordering. A pleasure to purchase from.

3 September 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey,

Thank you for taking the time to leave your feedback! We pride ourselves on excellent customer service and I will share this with the team.

Thanks,
Georgia

Rated 5 out of 5 stars

Great product

Great product. Fast shipping. Really improved my MK3S.

2 September 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey James,

Cheers for taking the time to leave us a review! Glad to hear your MK3 has been improved. Happy printing :).

Best wishes,
Georgia

Rated 5 out of 5 stars

Excellent communication and products

Excellent communication - diamond hotends are phenomenal products for P1S (got 0.4mm and 0.6mm complete kits).

17 August 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Steven,

Brilliant, we love to hear it!! Enjoy your new products :).

Best wishes,
Georgia

Rated 5 out of 5 stars

High quality products

Easy to find what I was looking for.
High quality products. Fast delivery with good communication

24 July 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Christopher,

Thanks for taking the time to leave us your feedback, I'm happy to hear you're satisfied all round :).

Thanks,
Georgia

Rated 5 out of 5 stars

Getting the sigh of relief

Comparing to the HF version and BL stock; this is a “rest-easy” investment when running harder materials. With regular maintenance I feel this will last many more days than the others.

1 August 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey there,

Thank you for leaving your comments! Enjoy printing those filled materials with your new HotEnd.

Many thanks,
Georgia

Rated 4 out of 5 stars

I'm really happy with what I got

I'm really happy with what I got! It came way quicker than I expected, and it works just like they said it would. I'm loving the results, and I'm super pleased.

15 July 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi LeShawn,

Awesome stuff! Enjoy printing with your upgrade :)

Best wishes,
Georgia

Rated 5 out of 5 stars

Really good customer service

Really good customer service, very quick response.

9 July 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey there,

Thank you for taking the time to leave us your feedback.

Best wishes,
Georgia

Rated 4 out of 5 stars

Material is ok, but customs have to be payed by the client §

The good point is that I receive what I order in good conditions.
The bad point is the customs. I was surprise to have to pay a custom taxe.

11 July 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Cyril,

Thank you for purchasing from E3D. We have lots of Resellers worldwide, we recommended checking them out if you're purchasing E3D parts again to avoid paying the additional customs duties - https://e3d-online.com/pages/reseller-map.

Thanks again,
Georgia

Rated 5 out of 5 stars

1st port of call E3D

The products selected for development by E3D are always of the very best quality and seem to always fit the market needs I've been buying from this company for 10ish years and can honestly say I have always been blown away by the quality and support of theirs and 3rd party products they stock from the availability to the documentation they offer and at a reasonable price, they are not the cheapest but buy once knowing it will do what it was designed to do priceless.always my 1st port of call for 3D printing

27 June 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Charlie,

Thank you so much for your feedback. The market has evolved significantly over the past few years, and we’re proud to have responded quickly and be able to offer drop-in products for the most popular printers out there.

We hope you continue to enjoy E3D products for many years to come! :)

Best wishes,
Georgia

Rated 5 out of 5 stars

Great performance but wishing for more filament profiles

The quality and performance of the product is superb. I've bought the ObXidian HF nozzle for BambuLab. However, i was hoping that there would be a larger set of ready profiled filaments, which is inline with the premium price that i've paid for it. Having 17 profiles that i've imported does not even cover all of the Bambu branded materials, let along the rest of the materials provided by the Bambu Studio. I am hoping to see support for all common material types from E3D )))

4 July 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Andrei,

Thank you for your recent purchase, we're glad to hear you're happy with the quality and performance. We hope to expand the profile offering very soon - it's amazing how many materials are out there these days. Thank you for bearing with us.

Best wishes,
Georgia

Rated 5 out of 5 stars

Fantastic Experience – Top Quality and Superfast Shipping!

I recently ordered nozzles and a Revo Voron hotend from E3D, and I couldn’t be happier with the experience. The quality of their products is absolutely top-notch, as expected from E3D. Everything arrived perfectly packaged and in excellent condition.

What really impressed me was the superfast shipping—much quicker than I anticipated! It’s clear that E3D takes customer service seriously. The entire process from ordering to delivery was seamless and efficient.

Highly recommend E3D for anyone looking for reliable, precision-engineered 3D printing components. I will definitely be purchasing from them again!

26 June 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ahmad,

We're absolutely chuffed to hear that you had a great all round experience. This is everything we strive for so it's very lovely to receive this feedback.

Happy printing!
Georgia

Rated 5 out of 5 stars

Simple installation

Simple installation. Works great right out of the box

30 June 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Paul,

Awesome to hear, enjoy your new toy!

Best wishes,
Georgia

Rated 5 out of 5 stars

upcoming head build

Ordered parts first an upcoming build,they arrived promptly and well packaged.

16 June 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hey Tony,

Thank you for taking the time to leave us your feedback. Good luck with the build!

Thanks,
Georgia

Rated 5 out of 5 stars

Really quick servce

Really quick servce, really good products, whats not to like?05

16 May 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Phill,

Thank you for taking the time to leave us a review! Enjoy your E3D products :)

Best wishes,
Georgia

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