E4element Reviews 374

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Told them the oven model number and they sent me the perfect replacement element 4 days later. Great service. Certain lack of bubble wrap in the box but these elements are pretty hardy and they protec... See more

Rated 4 out of 5 stars

Fast delivery of item. Packaging was a bit poor in as much as there was no internal packaging just the product rattling around in the box. Product itself was good although fasteners were different... See more

Rated 5 out of 5 stars

Ordered an oven element which was delivered promptly. With it being a slightly higher wattage, which is ok, my wife wanted me to return it. I contacted them and they were brilliant. They... See more

Rated 5 out of 5 stars

my element didnt arrive due to postal issues as comoany confirmed it had been dispatched. They contacted me after the xmas break and did the right thing and agreed to a full refund which i received wi... See more

Company replied

4.6

Excellent

TrustScore 4.5 out of 5

374 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

excellent service and response after goods didnt arrive

my element didnt arrive due to postal issues as comoany confirmed it had been dispatched. They contacted me after the xmas break and did the right thing and agreed to a full refund which i received within a few days so to be fair not really their fault and so i would definitely use them again.

22 December 2022
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Reply from E4element

We are so sorry to hear that you didn't receive your item and that you were unable to contact us. We have received no messages from yourself in regards to this as we are usually quick to respond to our customers. We were closed during the christmas period however we were still responding to emails. Our contact email address is sales@e4element.co.uk. Please contact us so we can get this resolved for you as soon as possible. Again we do apologise for the service you have received.

Rated 5 out of 5 stars

Quick turnaround

Element order was processed and posted in very good time and 3 days in is working well. Couldn’t find another company that stocked this or could get it to us before Christmas.

15 December 2022
Rated 5 out of 5 stars

Excellent service

Not much to say, it's an oven element! Turned up fast, despite postal strikes, fitted right in, looked like good quality, but time will tell...

14 December 2022
Rated 5 out of 5 stars

It's a great service

It's a great service. I was able to find the correct element for my slightly rare and obscure make of oven. The element was a straight swap for the old which made it easy to fit.

13 December 2022
Rated 5 out of 5 stars

Great experience

Great experience, I rang the number on the website and got advice from the person who answered which was massively appreciated. I ordered the parts and they were here very quickly, parts were brilliant quality. Experience all round was 10/10

15 November 2022

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