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Apollo Wholesale Reviews 

143
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally friendly, professional, and always willing to help with any questions regarding orders. Consumers also deeply appreciate the remarkably fast delivery times, the smooth online ordering process, and the surprisingly wide variety of quality products available. Some reviewers were not happy with missing items or finding out that certain products were out of stock without prior notice on the website. People also noted that specific shipments experienced occasional delivery delays or unexpected extra fees when purchasing goods in large bulk quantities for their businesses.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery_service, highlighting consistently fast and on-time... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent value and helpful staff.... See more

Product

Customers had positive experiences with product, expressing strong satisfaction with the vast range and good... See more

Order

Consumers find order experiences to be positive, highlighting stress-free ordering and fast, reliable... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and professional demeanor.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a problem with our delivery having missed products but we’d paid for them. Having liased with Apollo we were given a refund on goods missing. They were helpful with the issue, rang us in person... See more

Company replied

Rated 5 out of 5 stars

Very dissappointed as half St George’s day hats were missing off delivery so spoilt our event having pd for them. Apollo have responded to this & refunded the missing items. Great service & very h... See more

Company replied

Rated 5 out of 5 stars

Professional on point!! Communication has and always has been effective. They always communicate whether an item is not available and ask if you will like another product or not. The staff... See more

Company replied

Rated 5 out of 5 stars

Great supplier, only thing I would say is if you order in bulk you get additional packaging fees for extra boxes, which caught me a tad off guard. But great service nonetheless

Company replied


Company details

  1. #24 of 49 best companies in Wholesaler
  2. #3 of 8 best companies in Cash and carry wholesaler
  3. #7 of 14 best companies in Cosmetics wholesaler
  4. #5 of 13 best companies in Household goods wholesaler
  5. #2 of 5 best companies in Leather Goods Wholesaler
  6. #3 of 4 best companies in Stationery wholesaler

Written by the company

Apollo Accessories Ltd T/A Apollo Wholesale has been established since 1989. We supply Make-up, Toiletries, Perfumes, Giftware, Incense, Smoking, Party, Fashion, Accessories, Stationery, Packaging Supplies, Baby Products, Pet Accessories and many more products. We are a leading name in the UK wholesale industry, one of the first sources for online retailers, market traders, and multi-store independent retailers in the UK, Europe, and worldwide. eapollowholesale.co.uk launched under the name Apollo Accessories Ltd in 1989, started as a small wholesale business on Great Hampton Street in Birmingham specialising in jewellery, fancy dress, and fashion accessories with a strong focus on providing friendly customer service at competitive prices. We have since grown into a trusted UK and international supplier, distributor, and online wholesaler.

Shipping across UK, Europe and Globally

Starting at £8.99+VAT only (per box)

We offer a fast delivery for our UK mainland customers, subject to stock availability. Order online, or visit our showroom in Birmingham.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(143)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VERY GOOD SERVICES

7 August 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you for your support and positive feedback. We look forward to serving you again.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Very good service,good delivery.

Very good service,good delivery.
Very please,Keep up the good work.
God bless you all.

5 August 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you for your support and positive feedback. We are pleased to hear that you are happy with our service and delivery. We look forward to serving you again.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Excellent service

Excellent service, well packaged and delivered next day

28 July 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you for reviewing our excellent service. We appreciate your support and are thrilled to hear you are happy with our service. We look forward to serving you again.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Excellent First Experience

"Had a great experience with Eapollo Wholesale. The staff were very friendly and helpful, guiding me through my first order. Pickup was smooth and well-organised — will definitely be coming back."

4 August 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you for your feedback as a new customer for a positive experience with us. Our sales team is here to help you for your future orders, and we look forward to doing more business with you.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Helpful staff.

Helpful staff.

Very quick and helpful replies.

5 August 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you. We truly value your positive feedback. It is wonderful to know our team has responded promptly to your queries and provided the help you needed.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Amazing

Amazing, good services

31 July 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you for taking the time to review us. We are pleased to know you are satisfied with our service and look forward to assisting you again in the future.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Easy website quick to contact you if…

Easy website quick to contact you if any problems quick delivery

29 July 2025
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you for your review. We look forward to doing more business with you.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Fantastic

Excellent customer service, lovely products at great prices and fast delivery. Highly recommend!

17 March 2025
Unprompted review
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you so much for the positive feedback. We're delighted that you’re happy with our service, products, and delivery. We look forward to doing more business with you.

Regards
Sales Team
Apollo Wholesale

Rated 5 out of 5 stars

Very customer centric!

I first bought the products from a reseller over a decade ago; who then introduced me to Apollo Accessories, since then I’ve been buying from them online. I travel a lot due to work. I ordered a lot of stuff during the festive season recently (Xmas 2024 and New year). Even though delivery was bordering my departure date, the team at Apollo Accessories have accommodated me well so that I get delivery of my purchases a day before I fly out.

Their products are of great quality, I’ve never had any issues and I’ve always been impressed with their customer service and Renee was very helpful with my purchase through WhatsApp.

I highly recommend Apollo Accessories!

Thank you guys and keep up the great work!

6 January 2025
Unprompted review
Apollo Wholesale logo

Reply from Apollo Wholesale

Thank you so much for your continued support. We’re thrilled to hear that you’ve had a great experience with our products and service. It’s always a pleasure assisting you, and look forward to serving you again soon!

Many thanks
Sales Team

Rated 5 out of 5 stars

Amazing company

Amazing company, always full stock, trustworthy and reliable!!

7 November 2024
Unprompted review
Apollo Wholesale logo

Reply from Apollo Wholesale

Dear Evie,
I hope you are well and thank you for the kind comments. They are really appreciated and we look forward to doing more business with you.

Kind regards,
Sales Team
Apollo Accessories

Rated 5 out of 5 stars

Out standing Service

Out standing Service, beyond 5***!!! Cant thank you enough.

Sid (A Sales Person) was there helping me with my request documents, promptly reply and supplied what I need. The goods were very goods. The refund was done within days if there isnt enough products

I cant thank you enough. :)


24 July 2024
Unprompted review
Rated 5 out of 5 stars

First time using this company and…

First time using this company and absolutely amazed by them.
Customer service is fantastic. They called me to say 2 of my items were not in stock and they could refund me for them items or send something else. I asked for something else/substitute.
Items arrived following day by FedEx everything in tact and a free gift too.

This is a company I will definitely use again as such great service.
Definitely recommend them

4 May 2023
Unprompted review
Rated 5 out of 5 stars

I love this wholesaler

Have ordered multiple times. Prices are great for certain things. I go too far ordering often because of the variety. Order gets sent really quickly often. Once got my delivery less than 24 hours after paying.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

First time buyer here, I was very impressed with the service provided from beginning to finish. When I received my first product, it wasn’t the best fit for myself and my company. I had emailed the customer service department and spoke to Sid. He was very kind and generous enough to allow me to exchange the product I had bought with a manager’s approval. Always a pleasure when common are going out of their way to help you grow your business.
Many thanks once again team Apollo!

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Great Efficient Wholesale *****

I have been using Apollo for a few months now and I must say I am very impressed with the service. I had a problem with a shortage on my order, it was resolved immediately. Great value goods and prompt polite service.
Keep up the good work and I’m glad I’ve found you.

8 September 2022
Unprompted review
Apollo Wholesale logo

Reply from Apollo Wholesale

Hi Paula.

We are pleased to hear that you're happy with our services. We are looking forward to doing more business with you in the future.

Regards
Sales Team
Apollo Accessories Ltd

Rated 5 out of 5 stars

Recent order

I have recently made an order with E Apollo and they followed the order up with an email saying where I can and can’t sell the items I purchased if that’s what I was going to do.

I was going to do that and I couldn’t sell the products where I wanted. The email saved me hundreds of pounds. They then issued me a refund straight away.

Fantastic follow up email thinking of the customer. Great customer service when asking for the refund.

The only company ever to do this, they really do think of the customer. All around great people.

Also the products I have purchased off them are 10/10. Would recommend.

12 August 2022
Unprompted review
Apollo Wholesale logo

Reply from Apollo Wholesale

Hi Daniel

Thank you so much for taking the time to share your experience. We truly appreciate it, and our sales team is certainly delighted to receive this positive feedback for their efforts to assist you.

We strive to offer the best service possible to help our customers. The follow-up emails are part of our standard procedures to keep customers informed at all times and customer satisfaction is our top priority.

We have been providing wholesale supplies for over 30 years and with an extensive database of over nearly 20,000 products, we are confident you can find more products to suit your customer base. Once again, thank you so much for your appreciation and we look forward to doing more business with you soon.

Regards
Sales Team
Apollo Accessories Ltd

Rated 5 out of 5 stars

If you're a decent person, you'll love this company.

I've only recently started using this company, and I have to say that my experiences so far have been great. Yeah, sometimes there'll be something you've ordered that's out of stock - and straight away they'll call and explain. I order from various wholesalers regularly, this happens with EVERY single company I buy from. Why anyone would pick and moan about that is beyond me. The good news is that you're refunded the bits that are out of stock, and they call to let you know. We're HUMAN at the end of the day, let's not be weird about it.
Honestly, I envisage no issues. I've emailed them late at night and had a reply the next morning too. They package their shipments well, from recycled materials, and their customer service is fab. Ignore the awkward customers, you'll have zero problems here if you're a realistic, pleasant fellow human being. I bet the moaners still come back for more stock too, because their prices are fab!

5 July 2022
Unprompted review
Apollo Wholesale logo

Reply from Apollo Wholesale

Hi Janthea

We appreciate your feedback on the service you received. It's always a joy to hear from our loyal customers and receive their feedback. The staff will be delighted to read your nice words, and your opinion is always helpful to us as we work to maintain and enhance our services.

Regards
Sales Team
Apollo Accessories Ltd

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