EARS Clinics Reviews 

1,898
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, highly knowledgeable, and professional staff for making clinic visits extremely comfortable, reassuring, and completely stress-free. The online booking process is frequently described as remarkably quick, entirely straightforward, and very easy to manage even at short notice. Consumers across the board also highlight the highly efficient service, noting that the clinical treatments delivered are exceptionally swift, completely painless, and wonderfully effective. People are particularly impressed by the thorough explanations provided, along with the very helpful aftercare guidance and detailed visual results shared safely following successful appointments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting their welcoming and professional approach.... See more

Service

People report positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the welcoming and professional... See more

Booking process

Customers express high satisfaction with the booking process, highlighting how quick and easy it is to... See more

Product

Consumers find the product to be exceptionally effective, expressing great delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more

Rated 5 out of 5 stars

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more

Rated 5 out of 5 stars

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more


Company details

  1. Specialised Clinic
  2. Health consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,898)

791 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got ears done by kinza in…

Got ears done by kinza in Clydebank...she was lovely and explained everything that was going to happen during ear wax removal...totally painless..in fact I could have fallen asleep it was so relaxing 😁...amazing to be able to hear again x

13 June 2026
Unprompted review
Rated 5 out of 5 stars

A resounding success.

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, nice premises and ultimately a fantastic result - I can hear again! Thanks again.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Quick, painless and effective treatment. What a difference it made! I would definitely use this service again if required in the future.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Staff was amazing

Aileen was brilliant with my son, she made him feel comfortable and made sure he wasn't in pain. He is 10 and he said when we came out, that the lady was really nice and funny. 2nd time using EARS for my son and it's the only place I will use in future.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience all round

Fantastic experience all round. Clear communication & reminders before the appointment. Very professional at the appointment with info & pictures of inside my ears before & after. Cannot fault anything & highly recommend!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Nothing felt rushed or too much trouble. I felt I was in excellent hands. Painless ear syringe. Organised for ear drops. Really quick and efficient service. Any problems, I can go back.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Second time i have used this company

Second time i have used this company, first time newton Mearns and second time clydebank.
Kinza was the staff member who attended to me at clydebank, very professional and very polite, a small operation so definitely use the pre booking online
Fantastic service from Kinza, explaining everything she was doing, if you are having ear problems with wax build up definitely use this company

12 June 2026
Unprompted review
Rated 5 out of 5 stars

This was my 1st visit to Ears in S. QUEENSFERRY

This was my 1st visit to Ears in S. Queensferry.
It was a great experience.
Lindsay was so lovely, she made me very welcome & at ease. She is very OAP friendly.
Was able to get an appointment to suit me....several options available. Lindsay explained the procedure as we went along...which was a nice reassurance.
She is a credit to the practice.
Lovely surgery. Light & clean.
£60.00 well spent.
What's not to like, give this place a go, you won't be disappointed
I will be back.
Regards,
Bill Carlyle.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Seamless earwax removal

My appointment was agreed easily.
I was seen on time.
It was performed seamlessly and painlessly by Leighann, who talked me through the procedure, (contrary to my previous earwax removal which was long and painful).

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Leighann

Fantastic service from Leighann, having visited previously with my son when he was having ear wax removal I knew that this was the place to go!.
Leighann was really professional, friendly and informative when explaining the wax removal process and talked me through the procedure in advance.

I would highly recommend Leighann and have already told friends, family & work colleagues that this is the "go to" clinic.

My hearing is now amazing, and its now not only a place I would go if I had earache (which I did have on this occasion)

I will now attend 2-3 times per year just to keep on top of my ear health...we tend to focus on other elements of health & wellbeing and having healthy & clean ears should be part of every ones routines.

3 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look