Earles PaintReviews 

234
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them amazing to work with and effective in transforming various surfaces. Many highlight the paints' excellent coverage, ease of application, and the beautiful finishes achieved, often exceeding expectations. Reviewers also appreciate the helpful and knowledgeable staff, who provide great support and expertise. While many experienced prompt and efficient delivery, some people mentioned issues with delayed orders, which occasionally impacted their work schedules. Additionally, a few customers noted that some paints can have a strong smell or dry too quickly, making them difficult to apply smoothly.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and coverage of... See more

Quality

People report positive experiences with product quality, praising the excellent paint, good coverage, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and expertise.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... See more

Rated 5 out of 5 stars

I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... See more

Company replied

Rated 5 out of 5 stars

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... See more

Company replied

Rated 5 out of 5 stars

Bautiful paint. Used both the gloss and matt linseed oil paint. I am really happy with both. The matt version dries much quicker and the smell is less intense compared to the gloss version, However th... See more

Company replied


Company details

  1. #31 of 48 best companies in Paint shop
  2. #15 of 32 best companies in Paint Manufacturer

Written by the company

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

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1-star

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4.6

All reviews

(234)

67 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 2/12/25 and as of 9/12/25 no…

Ordered 2/12/25 and as of 9/12/25 no sign of delivery.

2 December 2025
Earles Paint logo

Reply from Earles Paint

Hi Nick.

Thanks for your feedback, we always like to hear back from our customers on their experience in using our company.

Unfortunately on this occasion, we have all been let down by Royal Mail. Your order was received on the 2nd of December we packed and dispatched from our warehouse on a 48hr tracked delivery on the the same day.

I just checked your tracking which seems a little vague. I will be in contact to discuss.

David@Earlespaint

Rated 5 out of 5 stars

Great service

Great service. Well packaged and finish is great. Used on timbers in listed building. Definitely recommend.

26 November 2025
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Reply from Earles Paint

Thanks for leaving us such a positive review we are delighted that you are so happy with the service and the product.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

So responsive & so helpful can’t…

So responsive & so helpful can’t recommend Earle’s highly enough!

6 November 2025
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Reply from Earles Paint

HI Sophie. Thanks for your feedback and we are delighted that you are so happy with our customer service.

Many Thanks
David@earlespaint

Rated 5 out of 5 stars

Excellent customer service

Very helpful staff who re-sent my item cost free after the Royal mail lost it (and denied all responsibility for doing so).

4 November 2025
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Reply from Earles Paint

Hi Graeme. Thanks for taking the time to leave your review, and we are delighted that you received your order despite Royal Mail's best efforts to lose your order.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Arrived quick..haven't used it yet.

Arrived quick..haven't used it yet.

6 November 2025
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Reply from Earles Paint

HI Peter. Thanks for taking the time to leave us such positive feedback on your derlivery. We hope you liked using the linseed oil paint.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Ordered some more paint as it is so good

Used this paint in both matt and gloss. I am extremely happy with it and would recommend it to anyone. There are different reviews from people using it, but as long as you do your prep right, then it goes on beautifully and leaves an amazing finish. But do not take my word for it, get some samples and try them. Please note that the gloss version of the paint reads differently from the matt samples on the colour chart, so please always test before committing to a big tin.

1 September 2025
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Reply from Earles Paint

Hi Daria. Thanks again for leaving such positive feedback on our linseed oil paint products. We hope that you are delighted with the finished results.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Very pleased!

Very pleased!
Ordered clay based paint in the afternoon and it was delivered the following morning, the paint itself looks amazing in the living room of our old cottage, far better than I was expecting! The information sheets that came with the paint were very helpful, the paint is great value... Love it!

7 October 2025
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Reply from Earles Paint

Hi Steven. Thanks for taking the time to leave us your comments. It's great to hear from customers who have had such a positive experience using our company and we are delighted that you love the paint.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Excellent product

Excellent product, swift delivery.

6 October 2025
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Reply from Earles Paint

Hi Mike. Thanks for the positive feedback and we are delighted that you are so happy with the paint and swift delivery.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Easy ordering online, great price

Easy ordering online. Clear instructions. Good price compared with similar products (silicate masonry paint). Readily accepted a swap when I realised the colour choice was wrong.

30 September 2025
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Reply from Earles Paint

Hi Ian. Thanks for taking the time to leave us such positive feedback. Its always great to hear back from our customers on their experience using our company.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Lovely paint and excellent customer…

Lovely paint and excellent customer service! Highly recommend!

1 October 2025
Earles Paint logo

Reply from Earles Paint

Thanks for your positive feedback and recommendation. Its always good to hear back from our customers.

Many Thanks

David@earlespaint

Rated 2 out of 5 stars

Dissapointed

I ordered 3 buckets of mineral paint from this company. Disappointed with the paint so wanted to return 2 buckets for a refund, still unopen and new, FYA I am still within 14 days of delivery according to their T&Cs. Some guy called David emailed me back after a few days saying "Thanks for getting in contact. Yes we can either organise the return for you or you can return the items to us yourself. Cost for us to arrange either a collection or return labels which will be £10.00 plus VAT. Let me know what you would like to do and we can get a collection or return labels organised for you if required. Kind Regards, David". So I emailed back confirming £10 + VAT is fine and that I would like them to organize the return label. It's been 2 weeks and nothing. I emailed them a few times again and again but no reply. What is going on? Order #8230 & #8759. Also, with regards to the quality of the paint, I am disappointed as the paint is definitely not smooth. I did everything as per instructions, 1:1 ratio with water, properly mixed, surface primed etc. They say to use within 2 hours once mixed. I don't know how is that possible because this paint dries too quickly and it isn't workable after 15-20 minutes. After 20 minutes it thickens up like a dough and it's too thick to apply evenly or smoothly, leaving the painted area look rough and rustic. Quite disappointed with this company. Can you contact me back and organize the return label so I can return the unused paints for a refund???

5 September 2025
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Reply from Earles Paint

Hi and thanks for the feedback we are always interested in our customers experience positive and negative it all helps. I would just like to apologise for the delay in organising the return. Its something we will have to look at improving how we organise our returns with a more structured system.

As for the paint application we were disappointed to hear that you were unhappy with the finish, if customers are experiencing any difficulty in application or using our paints, we are always here for help and advice on application, different surfaces can affect the application of the paint. Thanks again for you feedback and we are sorry you have not had a positive experience.

David@earlespaint

Rated 5 out of 5 stars

Good

Product as described. No problems.

5 September 2025
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Reply from Earles Paint

Hi Ally

Thanks for taking the time to leave us your review. We love hearing back from customers with their experience using our products.

David@earlespaint

Rated 5 out of 5 stars

Excellent super quick delivery time

Excellent super quick delivery time, goods arrived extremely quickly

8 September 2025
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Reply from Earles Paint

Hi Mick. Thanks for taking the time to leave us your positive feedback on your quick delivery.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Great advice

Great advice. Fast delivery and great product

1 September 2025
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Reply from Earles Paint

Hi Richard. We are delighted to hear that you were so happy with the advice you received and also products and delivery.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Easy transaction

Easy transaction, good communication, very fast delivery.

1 September 2025
Earles Paint logo

Reply from Earles Paint

Hi David. Thanks for taking the time to leave us such positive feedback

Many Thanks

David@earlespaint.co.uk

Rated 5 out of 5 stars

very good seller

26 August 2025
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Reply from Earles Paint

Thanks for taking the time to leave us your feedback. Its great to hear from our customers.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

Great quality Linseed oil paint for my…

Great quality Linseed oil paint for my listed Greenhouse, prompt delivery.

6 August 2025
Earles Paint logo

Reply from Earles Paint

Hi Albert. We are delighted that you are so happy with the paint for your greenhouse.

Many Thanks

David@earlespaint

Rated 5 out of 5 stars

David is absolutely fantastic

David is absolutely fantastic - delivering the most incredible and efficient service. The paint itself (chalk paint for lime) is amazing; texture, colour, coverage etc ! All fantastic - I’ll be using Earle’s paint again . Thank you 😊

19 August 2025
Unprompted review
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Reply from Earles Paint

Hi Tara. It's great to hear from customers who have had such a positive experience using our company. Thanks for taking the time to leave us your feedback, and we hope to hear from you again in the future.

Many Thanks David@earlespaint

Rated 5 out of 5 stars

Excellent service

Excellent service & great product

7 August 2025
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Reply from Earles Paint

Hi Graham. It's great to hear from our customers. Thanks for the positive feedback.

Many Thanks David@earlespaint

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