Earles PaintReviews 

234
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them amazing to work with and effective in transforming various surfaces. Many highlight the paints' excellent coverage, ease of application, and the beautiful finishes achieved, often exceeding expectations. Reviewers also appreciate the helpful and knowledgeable staff, who provide great support and expertise. While many experienced prompt and efficient delivery, some people mentioned issues with delayed orders, which occasionally impacted their work schedules. Additionally, a few customers noted that some paints can have a strong smell or dry too quickly, making them difficult to apply smoothly.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers praising the quality and coverage of... See more

Quality

People report positive experiences with product quality, praising the excellent paint, good coverage, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and expertise.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... See more

Rated 5 out of 5 stars

I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... See more

Company replied

Rated 5 out of 5 stars

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... See more

Company replied

Rated 5 out of 5 stars

Bautiful paint. Used both the gloss and matt linseed oil paint. I am really happy with both. The matt version dries much quicker and the smell is less intense compared to the gloss version, However th... See more

Company replied


Company details

  1. #31 of 48 best companies in Paint shop
  2. #15 of 32 best companies in Paint Manufacturer

Written by the company

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(234)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Super fast delivery!

Super fast delivery!
Highly recommended

10 February 2025
Earles Paint logo

Reply from Earles Paint

Hi Ewelina,
Thank you so much for taking the time to leave us a 5 star review!
Have a great day!
From all at Earles Paint.

Rated 1 out of 5 stars

Terrible paint.

Can't speak for their other paints but I ordered 2.5l of clay paint. Absolute rubbish, it contains linseed oil and the whole room stank of linseed oil for 6 weeks until I repainted it with a competitors product with no linseed oil and no smell. I was a painter and decorator for 40 years so know my stuff.
£50 wasted.

12 December 2024
Unprompted review
Earles Paint logo

Reply from Earles Paint

Hi Colin thank you for you feedback regarding our Natural Claypaint. We always appreciate the thoughts of our customers on our products and we are sorry to hear that you have been so disappointed in our Natural Claypaint product.

As a company we want to promote traditionally made natural products and we manufacture our Natural Claypaint using some Linseed Oil and Casein to act as binders, this is to replace the acrylic-based polymer found in modern emulsion paints. Although these are minimal additions to the product.

We have sold thousands of litres of our Natural Claypaint. This is the first time we have had a customer complaint regarding the smell of the product and we are really disappointed that you felt that you had to overpaint our Natural Claypaint with a different material.

David@earlespaint

Rated 5 out of 5 stars

Slight Hiccup but the issue of the…

Slight Hiccup but the issue of the wrong colour paint was resolved quickly. Lovely company, looking forward to my Pink cellar

6 February 2025
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Reply from Earles Paint

Hi Sarah,
Thank you so much for leaving us a 5 star review!
We would love to see a picture of your pink cellar!
Have a nice day!
From all at Earles Paint

Rated 5 out of 5 stars

Lime wash paint

I have a traditional property which needed lime wash paint on the interior walls,im very new to this so ordered samples for colour,ended up speaking to a gentleman on the phone from the company who was very helpful giving his time to explain application method & sharing his knowledge of lime wash paints,very personal & knowledgeable service & the colours are very in keeping with traditional properties.
I definitely recommend this company 100%.

27 January 2025
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Reply from Earles Paint

Dear Mr Edwards
Thank you for taking the time to leave us such a wonderful review.
We are delighted to hear about your experience with our product and service.
Have a great day!
From all at Earles Paint.

Rated 4 out of 5 stars

Brush ordered got lost in post

Brush ordered got lost in post, but a second one arrived really promptly 👍🏼

14 January 2025
Earles Paint logo

Reply from Earles Paint

Hi Guy,
We are delighted to hear that you finally got your brush!
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

5* Family Business with oodles of knowledge

I rarely review but I just had to with this company!

I am limewashing my flat and was getting so confused with the mixed messaging around brushes needed online and various retailers.

I rang Earles paint and not only spoke to an actual human but they were so knowledgable and passionate about what they sell and the craft of limewashing.

They are so much cheaper than other companies who trying to charge premiums on brushes and limewash paints!

quick and easy delivery, and always at the end of the phone for any questions.

They will absolutely be my go to for any paint / materials going forward

Support this 5* family business!

31 January 2025
Unprompted review
Earles Paint logo

Reply from Earles Paint

Hi Emma,
Thank you for your wonderful review! You made us blush!
We are delighted to hear about your experience with our product and customer service.
Have a wonderful day!
From all at Earles Paint.

Rated 5 out of 5 stars

Swift service

Swift service, well packaged, great communication

23 January 2025
Earles Paint logo

Reply from Earles Paint

Hi Lucy,
We are delighted that you took the time to leave us such a wonderful review!
We hope that you have a wonderful day!
From all at Earles Paint.

Rated 5 out of 5 stars

Placed order for some samples

Placed order for some samples, had helpfull call back
About product, samples were then forwarded.

7 January 2025
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Reply from Earles Paint

Hi Shane,
Thank you for leaving us a 5 star review!
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

Excellent Service

Everything simple, clear and efficient

4 December 2024
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Reply from Earles Paint

Hi Brian,
Thank you so much for leaving us a 5 star review! We are delighted to hear about your experience with our company and product.
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

Great quality and choice of paint types…

Great quality and choice of paint types and colours, definitely use again in future, many thanks

23 December 2024
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Reply from Earles Paint

Hi Fionn
Thank you so much for taking the time to tell us and potential customers of your positive experience with our company.
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

I realised I’d ordered wrong colour…

I realised I’d ordered wrong colour soon after sending payment!Called Earle’s to explain and my fault was rectified very quickly,efficiently and pleasantly.Correct paint arrived!

20 December 2024
Earles Paint logo

Reply from Earles Paint

Hi Anne,
We are always here to help! Thank you for taking the time to tell potential customers of your experience with our company.
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

Speed of process and delivery

Speed of process and delivery. Absolutely perfect.

12 December 2024
Earles Paint logo

Reply from Earles Paint

Hi Tony,
We are delighted to hear that our product and service has met your needs. Thank you for leaving us feedback.
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

Great service and prompt delivery…

Great service and prompt delivery service

12 December 2024
Earles Paint logo

Reply from Earles Paint

Hi Robert,
We thank you so much for taking the time to leave us a 5 star review! We are delighted to hear that our paint was delivered promptly.
Have a great day!
From all at Earles Paint.

Rated 5 out of 5 stars

Great help

Great help, answers all questions, very helpful, First class products at a decent price

27 November 2024
Earles Paint logo

Reply from Earles Paint

Hi lynne.
Thank you for taking the time to leave us and our products such a wonderful review!
Best wishes
From all at Earles Paint.

Rated 5 out of 5 stars

Very helpful and knowledgable

Although we haven’t yet ordered our paint, David from Earles Paint was very knowledgable and helpful, sending out samples promptly so we could move forward with our project and make a decision on the final colour.

We are looking forward to ordering from them in the spring when we will be able to paint our whole cottage.

30 September 2024
Earles Paint logo

Reply from Earles Paint

Hi Haddy.
We are delighted to hear about your positive experience with our company. We look forward to hearing from you in the spring.
Best wishes.
All at Earles Paint.

Rated 5 out of 5 stars

Great service and product

Great service and product
I had selected the wrong type and they corrected my order. The help line agents were responsive and helpful
Good coverage and colour for the outdoor lime wash paint

6 November 2024
Earles Paint logo

Reply from Earles Paint

Hi Sandra.
Thank you for taking the time to leave us a positive review.
We are always here to help!
From all at Earles Paint.

Rated 5 out of 5 stars

came quickly

5 November 2024
Earles Paint logo

Reply from Earles Paint

Hi Sean.
Thank you for leaving us a 5 star review!
Best wishes.
From all at Earles Paint.

Rated 5 out of 5 stars

Brilliant Experience

Brilliant experience when buying a specialised product. This company is so welcoming and knowledgable, but mainly, not trying to rip people off when they need something a little out of the ordinary.

I would definately recommend

4 November 2024
Earles Paint logo

Reply from Earles Paint

Hi Scott.
Thank you for taking the time to leave us and prospective customers such an outstanding review.
Best wishes.
From all at Earles Paint.

Rated 5 out of 5 stars

A very informative and helpful company.

A very informative and helpful company.
Would highly recommend!!!!!

30 October 2024
Earles Paint logo

Reply from Earles Paint

Hi Lindsey.
Thank you for taking the time to leave us such a wonderful review!
Best wishes.
From all at Earles Paint.

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