I bought a Fipple recorder as part of my campaign to keep arthritic fingers moving. It’s great. Makes a good sound but best of all the holes at the foot of the instrument are perfectly placed for my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They carry more obscure parts and instruments that are hard to get from other places. The delivery took a bit longer than expected, but that might be just because of the current global crises, so can'... See more
Company replied
The recorder bag I bought was exactly as described and fits all my recorders snugly. Shipping from the UK was reasonable, and the package arrived quickly. I would buy from this company again. I... See more
Company replied
I got in contact with The Early Music Shop and was put through to the Snape Maltings branch. The member of staff (I think her name was Esther) was fantastic! She went above and beyond to check the rec... See more
Company replied
Company details
- #41 of 61 best companies in Music shop
- #4 of 4 best companies in Musical instrument rental service
- #6 of 7 best companies in Musical instrument repair shop
- #31 of 45 best companies in Musical instrument shop
- #4 of 8 best companies in Sheet Music Shop
- #8 of 9 best companies in Used Musical Instrument Shop
Written by the company
The Early Music Shop is the largest source of historical musical instruments worldwide. We are an independent music shop specialising in Early Music instruments, accessories and printed music. Our expert staff have years of experience helping you to find the perfect instrument for you!
Contact info
The Early Music Shop, Salts Mill, Victoria Road, BD18 3LA, Shipley, United Kingdom
- +44 1274 288100
- hello@earlymusicshop.com
- earlymusicshop.com
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the books shipped quickly and got to…
the books shipped quickly and got to the US safe and sound
15 April 2026
Reply from The Early Music Shop
Glad to hear they made it to the US. Enjoy!
My own Sigo Tenor Recorder at last!
I had dithered about buying a Sigo Tenor Recorder for nearly a year and then I decided to get one. It’s many years since I owned a tenor recorder but I couldn’t face the weight and stretch of my fingers so the Sigo was what I wanted. I’d never have considered any other supplier and I was not disappointed with the service. The recorder arrived very quickly and I’m delighted with it. It is relatively easy to play and I will get used to finding low C. It has a lovely tone even with me playing it. I’m so glad I bought it.
14 April 2026
Reply from The Early Music Shop
This is a lovely report on your new instrument, thank you so much for sharing it with us. The Sigo Tenors are proving very popular, and rightly so!
I wanted to order the new SIGO alto…
I wanted to order the new SIGO alto recorder. It was quick and easy to do that. However, I understand it won't be available now until June
11 April 2026
Reply from The Early Music Shop
Thanks for placing your order for the new SIGO alto - we’re glad the process itself was straightforward.
Apologies for the delay on availability; as you’ve heard, the next batch isn’t expected until June, which is frustrating when you’re keen to get started. These have been in particularly high demand, but we’ll keep you updated and make sure yours is sent out as soon as they arrive.
Excellent service from order to delivery
The ordering process was quick and straightforward and the international delivery experience was great, with almost daily updates from the Royal Mail.
13 April 2026
Reply from The Early Music Shop
Glad to hear you had a good experience, and that Royal Mail kept you well updated. Thank you for your purchase
Reply from The Early Music Shop
Thanks for your feedback - much appreciated.
Reply from The Early Music Shop
Apologies that you needed to chase, we try our very best to keep customers updated with communications, especially where delays are concerned. But we're glad you like the product, and thank you for your custom.
Very helpful and friendly
Very helpful and friendly. Expert advice in helping me to choose an instrument
11 April 2026
Reply from The Early Music Shop
Thanks for letting us know.
Reply from The Early Music Shop
Thank you for your custom!
No or very response from customer service
Their homepage is fantastic, unfortunately is their internal processes not as good. No or very slow response from their customer service. And very slow shipping of products they have in stock, despite their promise of being very fast.
9 April 2026
Reply from The Early Music Shop
Thank you for your feedback - we’re glad the website made a strong first impression, but it’s clearly frustrating that the experience didn’t carry through to service and delivery.
We’re sorry for the slow response and dispatch on items that were showing as in stock, that’s not the standard we aim for. We’re currently reviewing our internal processes to make sure communication is clearer and orders move more quickly.
If you’re happy to get in touch with your order details, we’d really like to look into what happened here and put it right.
Excellent communication and fast…
Excellent communication and fast shipping. Instrument arrived in tiptop shape.
7 April 2026
Reply from The Early Music Shop
That's good to hear, thanks for your feedback.
I got what I wanted and didn't have to…
I got what I wanted and didn't have to wait long. I was out but they left it where I asked them to. I struggle with technology so won't add more
6 April 2026
Reply from The Early Music Shop
Thank you for taking the time to leave a review, it means a lot.
I have a tuneful Giso tenor recorder
I have a tuneful Giso tenor recorder, thanks to this shop making it available for my arthritic fingers.
26 September 2025
Reply from The Early Music Shop
So pleased we were able to help. Enjoy your new instrument!
The book I bought wasn’t very well…
The book I bought wasn’t very well protected, so its corners were already damaged.
3 April 2026
Reply from The Early Music Shop
Thank you for your feedback, and I’m sorry the book didn’t arrive in better condition.
We do our best to package items securely, so it’s disappointing to hear this wasn’t the case here. If you haven’t already been in touch, please do contact us - we’d be happy to put things right.
Prompt shipping and nice products
My recorders were shipped promptly and are very nice instruments, I shall enjoy playing again.
30 March 2026
Reply from The Early Music Shop
Lovely to hear this, thank you for your comments.
Excellent quality
The Lute that I bought from the Early Music shop is excellent, beautifully finished, and packaged to withstand the most averse transport conditions; it arrived without a scratch. Everything is there, lute, tutorial, free membership of the Lute Society, now I only have to do is learn to play the lute...
10 April 2026
Reply from The Early Music Shop
That’s lovely to hear - thank you for taking the time to share this. We’re delighted the lute arrived safely and that everything was just as it should be.
Enjoy the journey of learning to play - it's a rewarding one, even if a little challenging at first! If we can help along the way, do feel free to get in touch.
Excellent stock in Monmouth
Peter greeted me by name, as he always does, at the Easter Early Music Course in Monmouth. He had an amazing stock of instruments and accessories with him including the very bass viol strings I needed. It was a small transaction, but it was good to have a short chat with him - he was my first point of contact with EMS for years (decades?) and he remains so. Personal contact means a lot.
2 April 2026
Reply from The Early Music Shop
Thank you for your kind words. I’ll make sure Peter sees this - he’ll really appreciate it.
We’re glad he had just what you needed, and it’s always nice to have a chance for a quick chat too. Long-standing connections like this mean a great deal to us too!
Overall very happy
Initially I was disappointed that my odered recorder just hadn't been shipped.
When calling the Early Music Shop I learned that the recorder I ordered was no longer produced in the ordered colours.
However, Alfie went above and beyond found me an alternative recorder in my favourite colour.
When this arrived without the cleaning mob that should have been included Alfie promptly sent the missing item. So overall very happy with their customer service.
11 April 2026
Unprompted review
Reply from The Early Music Shop
Thank you for your feedback, and for your patience while we got everything sorted.
We’re sorry for the initial disappointment with the recorder, but I’m glad Alfie was able to find a suitable alternative, and in your preferred colour too. Thanks as well for flagging the missing cleaning rod; pleased we could put that right quickly.
We really appreciate your support and are glad you’re happy overall.
SIGO tenor head joints can fit easily.
Delivery was sooner than expected.
The new SIGO tenor head joint is a much crisper design than the original and it fits the existing body - bought last year, perfectly. The fit is much improved from the original version. Both heads play equally well. It’s a pity Kunath couldn’t make the two parts of the instrument fit properly in the first place. I have heard from other players that the previous head is a very tight fit and difficult to align with the body.
30 March 2026
Reply from The Early Music Shop
Great to hear the delivery arrived ahead of schedule, and that the new SIGO head joint is working so well with your existing body.
You’re absolutely right about the earlier version: we’d had similar feedback from a number of players regarding the tight fit and alignment. It’s good to see Kunath has now refined the design, and even better that the updated head integrates cleanly while maintaining the same playing quality.
Thanks for taking the time to share such a detailed and helpful review. It’s really valuable for other players considering the upgrade.
RAPID DELIVERY OF ORDERED ITEM
26 March 2026
Reply from The Early Music Shop
Excellent. Thank you for the feedback!
Reply from The Early Music Shop
Good to hear, thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.