EarnLab 

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See what reviewers are saying

Rated 1 out of 5 stars

Unfortunately I was banned because the support agent did not like the fact that I responded with the same nasty tone they initiated with. I would stay clear from this site as loyal users aren’t... See more

Company replied

Rated 5 out of 5 stars

EarnLab has been a great experience so far. The platform is straightforward, and I’ve had fast withdrawals with zero issues. Everything processed smoothly, and the payouts arrived exactly as expected.... See more

Rated 2 out of 5 stars

Good Site but Banning people for Doing a mistake After earning 4K without any chargebacks or anything Bad . Others get Another chanches with only frauding. Then telling me I had Another Account in the... See more

Rated 5 out of 5 stars

I've used practically every website out there to make money gaming and Earnlab is the highest paying, most straight forward one I've tried. The payouts are fast, the tasks actually track, and my exper... See more

Company details

  1. Market researcher

Written by the company

EarnLab is a Get-paid-to (GPT) platform that offers users an opportunity to earn small amounts of money by completing short online tasks. EarnLab will offer a range of tasks including answering surveys, downloading apps, shopping cashback, watching videos, receiving paid-to-read emails, and entering reward codes. Our goal is to provide a user-friendly and accessible platform for anyone with an internet connection. Our primary target market will be individuals who are looking to earn extra income in their spare time.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spite.

(The review is definitely genuine, replying back to their odd reply, also, how does one contact when one can’t contact support? I’ve emailed twice, I’ll provide proof to Trustpilot, sure, but the review still stands regardless if you fix the issue or not because it happened regardless

I don’t have time to sign up for a website to post a fake review; that doesn’t interest me, nor are you that important to me, nice try though using that as an excuse

I also like transparency hence why my review is here and I’m more than happy to provide evidence to Trustpilot that the review is real and that I have emailed and can give the name of the customer service agent as well, and there are some of the replies if Trustpilot needs that as verification that the interaction occurred. I will be more than happy to do that if you decide to flag my review)

After a customer service agent was way over the top with attitude, they blocked me from accessing support lol. That’s some petty stuff. But whatever, that says plenty enough about a company. 

13 April 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey there,

Thank you for your feedback.

At this time, we’re unable to identify any account or interaction related to the situation described. We take all customer service concerns seriously, but we also want to remain transparent.

We are aware of a group of users who intentionally register on EarnLab with the purpose of violating our Terms & Conditions and subsequently posting misleading or false reviews on platforms like Trustpilot. This matter has already been reported to Trustpilot for further investigation.

Any restrictions, including limited access to support, are only applied in cases of clear violations of our rules, which are in place to ensure fairness and security for all legitimate users.

If this review reflects a genuine experience, we encourage you to contact us directly with your account details so we can investigate and resolve the issue appropriately.

Best Regards,
The EarnLab

Rated 2 out of 5 stars

Isn’t fair how they work for their…

Isn’t fair how they work for their costumers

13 December 2025
EarnLab logo

Reply from EarnLab

Hey Alexander,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations.

We take fairness and the experience of our customers very seriously. If something felt unclear or unsatisfactory, we would truly appreciate the opportunity to look into it further and clarify the situation. In many cases, there may be specific terms or factors involved that we’re happy to explain in detail.

Please feel free to reach out to our support team so we can review your case individually and work toward a resolution. Your input helps us improve, and we value the chance to make things right.

Best Regards,
The EarnLab Team

Rated 4 out of 5 stars

So it's been alright considering four…

So it's been alright considering four stars since the tracking with EarnLab hasn't been the best although having tracking. Received my first payment through Venmo/Crypto Wallet/LTC/LiteCoin which deposit at $0.3¢ processed in less then a few hours 💯👌

12 April 2026
Unprompted review
Rated 1 out of 5 stars

This is my second negative review…

This is my second negative review because, after completing several tasks over four months ago, they still haven't paid me except for half of them, with great difficulty. When I ask why, they don't know how to answer or contact support, who in turn directs me to another support team. This is surreal.

12 April 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey Santosh,

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and understand how frustrating this situation must feel.

Please note that payments on our platform depend on the successful validation of completed tasks by our partners. In some cases, delays or partial approvals can occur if certain requirements are not fully met or if additional verification is needed on the advertiser’s side.

That said, your case does not sound like a typical experience, and we would like to investigate this more thoroughly. We encourage you to contact our support team again and reference your previous tickets, or provide us with your account details so we can escalate this internally and ensure it is properly reviewed.

We appreciate your patience and the time you’ve spent on our platform, and we are committed to resolving this for you.

Best Regards,
The EarnLab Team

Rated 1 out of 5 stars

Scrutiny at its finest

Okay, so I broke ToS and got banned. I had an account that was created through some other GPT offer which I had forgotten about. That account probably didnt even withdraw. Fast-forward present day, I have had successful withdrawals, but my most recent was about 30USD. It was pending manual review, but to my surprise, I was issued a ban and that was final decision. No benefit of the doubt, just straight up kicked to the curb. Honestly, the enjoyable factor went from 100 to zero real quick.

9 April 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey Steam Rolol,

Thank you for your feedback.

We want to clarify that account suspensions are never issued lightly. In your case, our system detected multiple accounts associated with your activity, which is a direct violation of our Terms of Service. This policy is in place to ensure fairness for all users and to prevent abuse of the platform.

Additionally, the linked accounts were not inactive or unused, they were involved in activity that contributed to the final decision. Because of this, the restriction was applied following a thorough review by our team.

We understand this may be disappointing, especially if you previously had a positive experience. However, maintaining a fair and secure environment for all users requires us to enforce these rules consistently.

Best Regards,
The EarnLab Team

Rated 1 out of 5 stars

This website is terrible

This website is terrible
It's hard to explain

But the thing I did not liked about this is that the support for me Ghosted me or gave automated response that is useless considering the issues I have

8 April 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey there,

Thank you for your feedback.

At this time, we’re unable to match your review with any account in our system based on the information provided. To help us investigate your case properly, we’ve requested additional details via Trustpilot. Once we receive them, we’ll be happy to look into this thoroughly.

We’d also like to clarify that our support team operates 24/7. While we do use automated responses to quickly address common questions, every user has the option to be connected with a support agent without unnecessary delay.

We take all feedback seriously and are committed to resolving any legitimate issues. Please respond to our request so we can assist you further.

Best Regards,
The EarnLab Team

Rated 1 out of 5 stars

"Provably fair" lootboxes one of the mods claimed. Gross odds. Making trust pilot remove my review, yuck.

Earnlab subscribes to Trust pilot meaning they pick the verified reviews. They removed mine even after I provided proof to trust pilot. Trust pilot rejected them saying only reviews Earnlabs approves can be verified. It's one thing to not verify a review upon request. It's another for Earnlab to actively remove the ones they don't like while also adding tons of fake reviews.

Many sources claim Earnlab is the holy grail of GPT sites. The offer rewards are higher that's easy to see. What if you don't get credited for the rewards? Adscend has one called Sirf and they ban you immediately after clicking it. Regardless of that, Earnlab has active mods to help you which is a plus. The big downside and reason for two stars is their "provably fair" lootboxes. They have an option to deposit and gamble your earnings on lootboxes that have the worst odds I've ever seen. They're supposed to be a GPT site not a social casino but they're greedy. On the easiest difficulty loot box you have 80% chance of losing money. 0.01% of making 10x your amount so surely that's worth it. Plus they're in trouble right now for fake reviews go figure. Every source pointed to them but oh how the mighty have fallen. 2 stars. They want to say no proof of using site and to only look at verified reviews. Crazy to know so much about the site without using it. I'm going to get my review verified so it sticks. You're not paying to remove mine. Edit 3 : They added keno and mines soon. Gambling without rake back or rewards. Sounds fun.

1 April 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hello Justin,

Thank you for taking the time to share your feedback.

We would like to clarify that EarnLab has no ability to remove or selectively manage reviews on Trustpilot. All moderation decisions, including what is published or removed, are handled solely by Trustpilot in accordance with their own guidelines. We do not add or remove reviews.

Regarding offer tracking and AdscendMedia, like all GPT platforms, we rely on third-party providers to track completions. In some cases, if their systems detect inconsistencies or policy violations, actions may be taken independently of our platform. We always recommend completing offers strictly according to the provider’s requirements to avoid such issues.

As for lootboxes, they are entirely optional and clearly described as chance-based features. The odds are transparently displayed before participation so users can make informed decisions. Many users choose to engage with them for entertainment, while others prefer to stick with guaranteed rewards, both approaches are fully supported.

We take feedback seriously and continuously work to improve both transparency and user experience. If you have any specific concerns or would like us to review a particular case, our support team is always available to assist.

Best regards,
The EarnLab Team

Rated 1 out of 5 stars

Hi- I recently completed Sea of…

Hi- I recently completed Sea of Conquest tasks over the weekend. EarnLabs banned me for having a VPN when Iogged in to remind myself when the tasks will be released. All activites happened in the US (not elsewhere). I do not typically use VPNs nor would I have used a VPN to complete this offer. Also, the ticketing system or customer suppor to check status is a little lacking. Super frustrating and non-transparent.

5 April 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hello there,

Thank you for sharing your feedback.

We understand how frustrating this situation may feel. However, after carefully reviewing the account activity, we identified inconsistencies related to connection data and usage patterns that are typically associated with attempts to bypass offer requirements and location restrictions.

In many cases, such discrepancies occur when tools that modify or mask connection details (such as VPNs or similar software) are used inconsistently, which leads to conflicting signals in our system. To protect both our partners and the fairness of the platform, accounts flagged with such irregularities are restricted in accordance with our Terms of Service.

Please note that these decisions are based on a comprehensive review of multiple data points, not a single login event.

We are continuously working on improving transparency and the support experience, and we appreciate your feedback in that regard.

Best regards,
The EarnLab Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

EarnLab seems to be nice site at first…

EarnLab seems to be nice site at first look, but if u want to withdraw too much money (3,24€) the stop beeing nice - actaully after hours of completly correct filling out surveys the call you a "multi-account"-user, block your account and what u were doing is worth nothing. The support can not show any proof but they can tell u quite fast taht this is ireversible - like my reviews will be.

German
Ja am Anfang denkt man ist ganz nett, die Verdienste sind leicht besser als bei der Konkurrenz. Aber nachdem ich ca. 4 Stunden an nem gelangweilten Abend Umfrage für Umfrage korrekt ausgefüllt habe und mir dann meine 3,20€ auszahlen lassen wollte wurde ich fälschlich beschuldigt ein Multiaccount user zu sein. Beweise? Fehlanzeige. Quelle: wird nicht preisgegeben.
Ich rate deutlich von solch kriminellen und betrügerischen Seiten ab.

-----------------------

Replyreply
yes of courtse thats what u got to say otherwise u would admit a mistake. as i wrote to your support - ive also been registered at freecash and as u guys have common affiliates its likely 100% thatthere is a multiple use of ther ip with different ids.

zhere was never a second account on your platform never. i dont mind if u send me the data so i can see it my self. but u cant send me this right? cause you are fair and technlogically above meyou are lying and u stole my money and my time. and now you are not even able to let that check by someone who understands what happens here.

keep your coins buy yourself some icecream but dont spend it al at once - ; ;; ;! !; ;; ;

23 March 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hello there,

Thank you for your feedback.

After a detailed review of your account, we identified multiple violations of our platform’s Terms of Service. Specifically, your account was flagged for repeated duplicated task conversions linked to the same IP addresses, as well as additional indicators of duplicate activity. These are clear signals of multi-accounting or misuse of offers, which is strictly prohibited.

Please understand that such systems are in place to ensure fairness for all users and to protect our partners from fraudulent activity. For security reasons, we are unable to disclose all detection methods or internal evidence in detail.

Based on these findings, the restriction applied to your account is final and cannot be reversed.

We remain committed to providing a transparent and fair environment for all legitimate users.

Best regards,
EarnLab Team

Rated 1 out of 5 stars

The site is not correct

The site is not correct. I met all the requirements and even invested money in it, but I haven't received my reward for 3 weeks. I'll wait a little longer, and if everything is sorted out, I'll delete the post.

22 March 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey Balazs,

We’re sorry to hear about your experience.

After reviewing your account, our records show that no tasks have been completed yet. To help clarify the situation and check everything in detail, please contact our support team via live chat or at support@earnlab.com.

We’re here to help and will be happy to assist you.

Best Regards,
The EarnLab Team

UPDATE:

After a detailed review, we have confirmed that the account associated with your email has violated our Terms of Service by operating multiple accounts. As a result, the account has been permanently banned and is not eligible for any rewards.

Please note that maintaining multiple accounts is strictly prohibited under our terms.

Best Regards,
The EarnLab Team

Rated 1 out of 5 stars

Never got my money. Earnlab is a scam

I completed a offer that was worth $212, I spent $80 of my own money thinking I was going to profit. However I was never rewarded the $212. I contacted earnlabs "support team" who are really just bots. First they said to wait 2 weeks for a resolution. Then once two weeks hit they said wait 30 business days. It has now been 2 months. They will not pay me my reward. This website is a scam. They will pay the small rewards but anything over $50 forget about it. DON'T WASTE YOUR TIME! **UPDATE March 31** They banned me from being able to contact support in the website. Complete scam don't waste your time like I did.

23 January 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey Zander,

Thank you for your feedback. We take situations like this very seriously and would like to investigate your case in detail.

At this time, we have not been able to match your review with any account in our system. To help us verify and resolve the issue, we’ve sent a request via Trustpilot asking for additional details (such as your account email or user ID).

Please respond to that request so we can properly review your case. We’re committed to ensuring that all legitimate users receive their rewards and are happy to assist once we have the necessary information.

Best Regards,
The EarnLab Team

UPDATE:
Thank you for providing your account details via the Trustpilot form, we appreciate your cooperation.

We have escalated your case with the offerwall support team. After reviewing the data, we’ve confirmed that your conversion was not registered by the offerwall operator. The most likely reason is that the required action was completed after the allowed time limit (January 28th).

We understand this can be frustrating, and we’re very sorry if the time limit was not clearly noticed. Please note that, in most cases, users have up to 30 days to complete a started task in order for it to be properly tracked and rewarded.

If you have any additional questions or need help with future offers, we’re here to assist you.

Best regards,
The EarnLab Team

Rated 1 out of 5 stars

Did my best to grind through the…

Did my best to grind through the surveys to get to the minimum pay-out, 2.50, only to find out the earnlab requires biometric data to prove you're not a robot... That is despite the fact most of, if not all, the surveys have recapta like questions to find out if someone doing said surveys is a bot or not! SO why would earnlab need to know if we're a bot or not? How can we be certain earnlab is not selling biometric data?

7 March 2026
Unprompted review
EarnLab logo

Reply from EarnLab

Hey Stephen,

Thank you for sharing your feedback.

We want to clarify that EarnLab does not collect, store, own, or sell any biometric data. Any identity or anti-bot verification that may occur is handled exclusively by trusted third-party verification providers that specialize in secure identity verification and fraud prevention.

These providers operate under strict data protection and privacy regulations and are responsible for securely processing any verification data. EarnLab itself does not have access to or control over biometric information used during these checks.

Additionally, many surveys include recaptcha or verification questions to prevent automated bots from completing surveys. This helps ensure fairness for legitimate users and protects survey providers from fraudulent traffic.

We understand that privacy is important, and we take it very seriously. Our goal is to maintain a safe platform for both users and partners while ensuring that all data is handled according to industry security standards.

If you have any further questions or concerns, please feel free to contact our support team, we’ll be happy to help.

Best Regards,
The EarnLab Team

Rated 3 out of 5 stars

Some of the activities went through…

Some of the activities went through right away and they were recorded correctly, but the ones that were and you have to speak to provider of the offer that you were doing is very stressful. They don’t ever get back to anyone on time and it’s like they don’t ever want believe you. and it’s very frustrating especially when you spend money completing these offers and then you send a necessary require requirements to show that you completed them properly and they still wanna argue the fact because they don’t want to pay you

12 December 2025
EarnLab logo

Reply from EarnLab

Hey Maryann,

Thank you for sharing your feedback.

We’re glad to hear that some of your activities tracked and were credited correctly, but we’re truly sorry to learn about the frustration you experienced with the others. We understand how disappointing it can be when you complete an offer, provide the required documentation, and still face delays or additional verification steps.

Please note that some offers are managed by external providers, and in certain cases we must rely on their verification process before rewards can be approved. That said, we always advocate on behalf of our users and aim to ensure every valid completion is credited fairly.

If you haven’t already, we encourage you to reach out to our support team with the relevant details so we can review your case again and follow up directly with the provider if needed. Your experience matters to us, and we’re committed to improving both communication and resolution times.

Thank you for your patience and for being part of our community.

Best Regards,
The EarnLab Team

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