Earthbreeze Reviews 

245
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, most reviewers were unhappy with their experience overall. People frequently complained about being unexpectedly enrolled in recurring subscriptions and charged without clear consent or prior notice. Consumers also reported receiving unwanted shipments, dealing with unexpected billing issues, and struggling to cancel their orders through the website. Some reviewers were happy with the helpful customer support team when reaching out to resolve subscription and account issues. Customers also appreciated the eco-friendly laundry sheets, noting that the product worked well and left their clothes smelling fresh. Many people also mentioned that buying these eco-friendly items helped reduce plastic waste compared to traditional containers.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the laundry sheets for leaving... See more

Customer service

Consumers find customer service to be positive, frequently highlighting fast email replies, helpful support... See more

Subscription

Customers had mixed experiences with subscription options, as many reviewers felt unexpectedly enrolled in... See more

Order

Reviewers highlight ambiguous aspects of order processes, as some consumers reported unexpected charges... See more

Quality

Users describe ambiguous feelings regarding the quality of the laundry sheets, as experiences vary... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I watched an entire video ad that was placed on Megyn Kelly's YouTube channel. Very slick and polished. So I decided I'd "make a one time purchase" and show some love. Toward the end of the process... See more

Rated 2 out of 5 stars

***update*** A human reached out, and helped clear up the matter. The items were returned/refunded right away without further issue. Too bad the service wasn't better on the front end. May it ev... See more

Rated 2 out of 5 stars

I reached out to the company about returning the dryer sheets because the scent is so strong I can’t keep the shipping box open. To date I haven’t heard back from them.

Rated 1 out of 5 stars

What a rip off!! buyer beware!! they keep charging you double than they said. Sneaky tactics with hidden auto subscription Unable to contact them Trying to get refund hopefully PayPal will stop a... See more


Company details

  1. Laundry
  2. also in
  3. Cleaning products supplier
  4. Online marketplace

Written by the company

Earth Breeze Laundry Detergent Sheets. Clean Laundry with NO Harsh Chemicals. EARTH BREEZE provides A Clean You Can Trust! Most liquid detergents leave behind a sneaky layer of chemical residue from optical brighteners and artificial dyes that you can’t see with the naked eye – but your skin can feel it. Common chemicals include optical brighteners, artificial dyes, hormone disruptors, like parabens and preservatives, and 1,4-dioxane (carcinogen). We're here to change that with a clean you can actually trust, because nobody wants their "fresh" laundry hiding dirty secrets.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

245 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(245)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10!

They have the absolute best customer service! I had a great experience with Jay.

& I love what Earth Breeze stands for.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

After reading other reviews I felt like…

After reading other reviews I felt like I had to share my experience. I personally LOVE the company. It is not an easy feat to be a certified B company, much less keep that classification. That in itself is worth my business to me, but they have truly earned my business. Any issue I've had has been handled promptly. Getting an email back from customer service in under an hour is pretty remarkable in today's marketplace. I have had nothing but stellar interaction with the company.
Now for as the effectiveness of the product I have no issues. One thing I have noticed is that the lack of heavy perfumes leaves some feeling like their clothes aren't clean, but I have never been unsatisfied with the cleanliness of my clothes. I personally feel like my colors remain brighter because of the lack of residue remaining. My friend uses scent boosters and this solved the issue for her nicely. I would encourage anyone to consider the company. Being Certified B makes it worth it. It's nice to do business with a company that doesn't put profit above responsibilities.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Environment First

Got them as Full Of Sheet from Shinesty and couldn't be more pleased that I have already reordered before subscription even renewed. Anything that eliminates pollution from product manufacturing, & use without plastic bottles, while doing the same thing should be prioritized for obvious reasons.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Not quite sure what happened with all…

Not quite sure what happened with all the people who wrote bad reviews, but I've had zero problem with the Earthbreeze laundry sheets, they get all of my clothes, including towels clean! I did have a group of old microfiber shop rags, that of course had oil stains on them. I thought I would use Earth Breeze and see how it got those shop Rags clean. I did not expect the stains to come out, which they did not, but the shop Rags were perfectly fine and really clean after running them through the wash.

I also needed to change the subscription from once a month to once every 2 months. All it took was going online and making the change. Easy as pie.

I have bought Earthbreeze sheets and had them sent to my sisters and brothers to try out. All five of them have swtched to use the Earthbreeze sheets. One of my sisters has very hard well water. She says they work better than the liquid detergents.

5 September 2023
Unprompted review
Rated 1 out of 5 stars

Signed up for auto subscription

Signed up for auto subscription, said 60 loads but in reality is is 60 half loads which is really only 30 loads. But I even used 2 sheets and still didn't clean my clothes which are not heavily stained or anything. Great idea but horrible product.

29 June 2024
Unprompted review
Rated 2 out of 5 stars

The product is fine however their sales…

The product is fine however their sales gimmicks leave me with a bad taste. I placed an order for 1 pack for 21 bucks they then offer a deal to get a 3 pack for 31 bucks. I selected the upgrade however they don't inform you in an obvious fashion that you still pay for the 1 at 21 and then the 3 at 30 plus so the order ends up being 51 bucks. There is no easy way to change it back bit that's obviously a scam tactic and although not the end of the world how about you do better.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

I ended up with multiple charges and a fraud warning…

I placed an order an opted for the annual plan. They proceeded to charge my card 29 times @ $172 each for 29 annual plans. This action triggered the fraud department with my credit card. I also had a completely random charge on my card from a company called madmuscles, a company I've never done business with. Coincidence? Possibly, but I don't believe so. Now my card has been cancelled and I need to redo all my auto pay accounts. It came out to be more than $5000 because they also charged me for the initial single packet I originally signed up for before they said it's not too late to change your plan to an annual plan for additional savings. I don't know if the "site" was fraudulent, or the "company", or if malware was part of it. All I know is that the trust factor has been lost with this company.

13 January 2024
Unprompted review
Rated 5 out of 5 stars

Circle back after continued use

I had an issue as others did with clicking the full order, but it was instantly refunded upon speaking with customer service, and I got to keep the product. I was so happy with how they cared for the client that I decided to jump on auto-ship for the single package after a year. I wish to support their endeavors, especially with their honest business practices. I hope the initial product ad has changed. It's worth doing business with them. I never use a half sheet, though. I usually need at least one whole one.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

I was reading some of the reviews

I was reading some of the reviews. I’m not sure what people expect. The product is so great and saves so much plastic, I don’t care if their customer service isn’t perfect. Although I’ve never had a problem with them. I find half a sheet works just fine like they say.
If you’re looking for fragrance, go buy Tide or one of the other major brands that use heavy chemical fragrance. I don’t want that on my family’s skin, so I buy the unscented. Overall, a brilliant product for the environment.

15 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. It is as if they are deliberately incompetent. Somehow I have got 2 separate orders going out each month and yet I only receive one lot? Trying to log onto their site is a nightmare as you have to request a code via email that never arrives! Think I will have to cancel via my credit card provider. The sheets themselves are average at best and big brand companies are now offering the same level of environmentally-friendly products in the supermarkets.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

6 dogs Lots of Dirty Laundry

I have 6 dogs, 5 inside/outside cats, 2 strays and a family of raccoons. All these babies, with the exception of the raccoons, are rescues. Many have issues and laundry in my house is Massive. I have a large capacity top loader for these poor babies that seems to run continuously, and a smaller top loader for my family. The Earh Breeze sheets work great. I often split a sheet in half for our personal laundry, which is more than sufficient to do a smaller load of dirty clothes. I use a full sheet with vinegar to wash my dish towels, bath towels and work clothes, with results the same as any popular bottled detergent.
I use 1 to 1-1/2 sheets with bleach to wash the animal towels, blankets, rags and anything that is too dirty to wash in the house machine. I am more than satisfied with the way their muddy, dirty, stinky, pee stained towels and blankets come clean. And have been for more then 6 months. Especially the ease of use, everything rinses clean with no soapy residue AND no giant plastic jugs to throw away (or store).
In addition, customer service is quick and very helpful. I had inadvertently opened 2 accounts and had no idea until I received 2 orders within a few weeks of each other. With no issues at all, I was told that 1 account was canceled, a refund was quick and I was told to keep or donate the extra order. What more could you ask of a company? The only thing left for them to do was The Laundry! :D
I would highly recommend Earth Breeze:
° Affordable
° Works as well as any name
brand
° Ease of Use and Storage
° Delivered as Needed
° Prompt and Courteous
Customer Service

2 January 2023
Unprompted review
Rated 1 out of 5 stars

The advertising is very misleading.

The advertising is very misleading.

The sheets are SHOWN to be a pretty good size so that you can tear them down to 1/2 or 1/3 for less than a full load.

They come in the package not even as large as a napkin.

It takes DOUBLE if not more, the number of sheets as described.

My clothes do not come out of the wash smelling fresh. Actually no scent at all. I confirmed that I bought "fresh scent".

My regular detergent not only makes my clothes smell much better, it cleans them well, and I don't have to use more than what's indicated on the container.

I'm so glad I didn't subscribe to get a better price. The one-time purchase has been my last time purchase.

I normally don't fall for all of the hype, but I did with this product and regret wasting my money.

26 September 2023
Unprompted review
Rated 3 out of 5 stars

I cancelled my subscription but keep…

I cancelled my subscription but keep getting the product mailed to me every
Month and then i have to contact them again to straighten it out! I find them a little incompetent and am getting tired of doing their job.

31 August 2023
Unprompted review
Rated 1 out of 5 stars

Towels NOT clean

These DID NOT get my clothes clean, I did a load of towels a very small load I washed them and dried them and they still had spots on them like they had before I washed them and so I rewashed them using Gain and they came clean.... No spots on them just as I knew they should have been the first time with your detergent sheets but since they didn't come clean I cannot keep the subscription so you can cancel it!
These have somehow got to be different than the first trial that I had because it got my clothes clean, these do not. 😞

25 August 2023
Unprompted review
Rated 1 out of 5 stars

very dishonest. I I ordered in good faith and feel like I was conned.

I ordered the monthly subscription and the video at the end said "it's not too late to change to the reduced year amount" and save on transportation costs and carbon emissions. So I changed. They immediately charged me the first order and the full price for the year's bulk delivery and haven't responded to my email (which claimed to respond within 24 hours). Very dishonest and I wish I had never done business with them.

26 August 2023
Unprompted review
Rated 4 out of 5 stars

Double the Recommended Amount for Best Results

If I had read all these negative reviews, I may not have decided to subscribe. But the reviews I read beforehand were mostly positive, so I did a 3 month subscription. I guess I've been using them about 4 months now. So far so good. No excess charges, etc. As far as the product itself, the only thing I'd complain about is that I have to use double the amount they say to use. If I don't, there are no suds in the washer, and if I don't see suds, I don't feel like my clothes are getting clean. But not a big deal as far as I'm concerned. Otherwise, my clothes look, feel and smell clean when finished. I do like the fact that I don't have to lug around heavy plastic detergent containers from the store, to my driveway, and up steps to my door. So... I would recommend. 4 stars.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

I gave the laundry detergent sheets (fresh scent) a try, and was thrilled with the results. They dissolve on the cold water setting, and my clothes smell amazing. A big plus is how much better my washing machine smells. Huge bonus is that it is much more environmentally friendly. I like the fact that Earth Breeze helps the homeless with the sales. I will be buying these laundry sheets again. I can't wait to see other products from this manufacturer. I am looking forward to making my carbon footprint smaller.

4 August 2023
Unprompted review

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