There is great transparency on suggested quote & actual rates. However, many flights for same sector are not always visible.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for your service, it would be better if shows the actual price, insted of discount and then the other charges will be applied at the last page during the payment.
Company replied
Reasonably user friendly and shows all flight options. The no Convenience fees options is a particular incentive to keep using this site for Domestic flight bookings
Company replied
Too much options not reqd simple booking should be there Addition requirements should be asked before payment option and total amount to be paid must be shown before payments
Company replied
Company details
Written by the company
EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.
Contact info
110092, New Delhi, India
- easemytrip.com
3.8
Great
21K reviews
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Why there is No Space to put the…
Why there is No Space to put the Frequent Flyer Number while filling the Passenger Details??
10 May 2026
Reply from EaseMyTrip
Dear ANSHOO
As discussed, we would like to inform you that the concern regarding the unavailability of the field to enter the Frequent Flyer Number while filling in passenger details has been reviewed and has now been resolved.
Should you require any further assistance, please feel free to reach out to us.
No convenience fee, fast booking, scan all alternatives
Excellent and very genuine oriving
30 April 2026
Reply from EaseMyTrip
We're happy to hear that you had a genuine experience. Thank you for your positive feedback; it means a lot to us.
Review process
8 May 2026
Reply from EaseMyTrip
Dear Prateek,
We kindly request you to elaborate on your concern so that we can assist you better.
Upon our investigation we have check that your booking is fully confirmed and confirmation has been shared with you on your registered Email id .
Should you require any further assistance please feel free to reach out to us .
Reply from EaseMyTrip
Dear Mudassar,
As per our telephonic conversation, we would like to clarify that our portal operates on an automated system synchronized with airline systems to seamlessly process booking requests. Please note that our portal is directly integrated with the airline system, and all flight-related information is provided directly by the airline, which is beyond our control.
Upon reviewing your booking, we found that these services were unavailable from the airline for the respective flight at the time of booking.
Additionally, we would like to inform you that the seat map is not available for this particular flight and we have already forwarded your request for a complimentary meal to the airline for consideration. Kindly note that approval and fulfillment are entirely subject to the airline’s real-time availability and operational policies.
Should you require any further assistance, please feel free to reach out to us.
Hassel free booking
Hassel free booking, immediate information about confirmation via Mail & Whatapp. Great experience
8 May 2026
Reply from EaseMyTrip
We're happy to hear that you found the booking process straightforward and efficient. It's great to know you received immediate confirmation updates. Thank you for your positive feedback!
NIce Customer Service
9 May 2026
Reply from EaseMyTrip
Thank you for your valuable feedback! We’re glad to know that you had a nice customer service experience with us.
Reply from EaseMyTrip
We're happy to hear that the booking was quick and that you received a good discount. We appreciate your positive feedback; thank you.
15% convince fee. Highest in market.
I had 3000 gift card but finally effectively benefitted less than 1500. Very high convince fee (15%)
Very very high charge.
9 May 2026
Reply from EaseMyTrip
Dear Devendra,
As discussed during our telephonic conversation, we would like to inform you that a convenience fee was applied to your booking. This fee covers the services provided through our platform, including access to multiple travel options, advanced search features, and a seamless booking experience.
Please note that the convenience fee is system-generated and may vary depending on factors such as the ticket value and the discounts applied at the time of booking. We would also like to assure you that we maintain complete transparency, as the detailed fare breakdown—including any applicable convenience fee—is clearly displayed on our website/app before the final payment stage, allowing customers to make an informed decision prior to confirming their booking.
Upon reviewing your recent booking, we observed that you applied a discount coupon code through which you received a discount of INR 3,000 on the booking. As per our terms and conditions, only one promotional benefit can be availed per booking.
We would also like to highlight that we offer an exclusive coupon code, EMTNCF, which allows customers to make bookings without any convenience fee. However, when any other discount code, voucher, or promotional offer is applied during the booking process, the convenience fee becomes applicable based on the fare and discount utilized.
Should you require any further clarification or assistance, please feel free to reach out to us.
Offers are little less
8 May 2026
Reply from EaseMyTrip
Hi,
We would like to inform you that EaseMyTrip regularly provides multiple offers, discounts, and exclusive deals across various booking categories to ensure competitive pricing for our customers.
We also keep updating our promotional offers from time to time. To explore the latest available deals, kindly visit: https://www.easemytrip.com/deals.html.
Should you require any further assistance, kindly reach out to us.
Good services and coupons
8 May 2026
Reply from EaseMyTrip
We appreciate your positive feedback; we are so glad that you were happy with our services and coupons!
Reply from EaseMyTrip
Thank you for your valuable feedback! We’re delighted to know you had an excellent experience with us. Your support motivates us to continue providing the best possible service.
Faulty website and hidden charges
I have an easymytrip standard chartered credit card, but the website did not allow me to use coupon code.
There is no issue from Bank side it is the easemytrip website which is faulty. Also the site has some hidden charges which doesn't display till we click on Pay button. All through the booking procces the price was 4006 suddenly at Pay time it became 4556. Be very careful which using this site.
9 May 2026
Reply from EaseMyTrip
Hi Vijay,
Following our telephonic conversation, we would like to inform you that the offer is functioning correctly from our end. Please note that debit/credit card offers are applicable subject to the eligibility of the card BIN series as per the applicable terms and conditions.
It appears that there may be a restriction on your card’s BIN series from the bank’s end, due to which the offer is not being applied.
Should you require any further assistance, please feel free to reach out to us.
It was smooth and excellent execution…
It was smooth and excellent execution of the ticket booking process
9 May 2026
Reply from EaseMyTrip
We're happy to hear that the ticket booking process was smooth and excellently executed for you. We appreciate your positive feedback and your time!
Don’t book flights through this company
I booked a flight after finding it on google flights, was the cheapest one on the list and I decided to book it. Two days later they message me in WhatsApp saying the return flight has kept the status on pending as the fare has changed. They later ask if i am flexible on my dates which I say yes, thinking maybe that would solve the issue. They give me two options, either stay with the same airline and pay an extra £450 or switch to a different one for different flights for an extra £193. Unacceptable, avoid booking with them. I have requested a refund to book different flights instead, save the hassle and pay a bit more for piece of mind, not worth saving 50 quid.
7 May 2026
Unprompted review
Reply from EaseMyTrip
Dear Antoni,
We would like to inform you that your recent booking attempt through our UK portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Without convenience it’s great to use
8 May 2026
Reply from EaseMyTrip
We appreciate your feedback and are glad you find it great to use.
Thanks!
Reply from EaseMyTrip
We're happy to hear that you had a good experience using our promo codes to avoid fees. Thank you for your positive feedback; we appreciate it!
Reply from EaseMyTrip
We're happy to hear that you had a great experience using our app to book flight tickets and found the best prices. Thank you for your positive feedback!
Quick response to call and completing…
Quick response to call and completing the task instantly. Thank you.
9 May 2026
Reply from EaseMyTrip
We appreciate you taking the time to share your positive experience. We're happy to hear that we responded quickly and completed the task to your satisfaction.
Reply from EaseMyTrip
Thank you for your valuable feedback.
Reply from EaseMyTrip
Thank you for your valuable feedback.
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