While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
How can this dealership give back a car in pieces and not fix the problem --went to another dealership and got my car FIXED--Eastgate FORD is the worst dealership around--the manager needs to get some people skills and Learn how to talk to people---Never again--I would rather drive to the Falls to get my car fixed then at Eastgate
NEVER BUY FROM EASTGATE FORD
I inquired about a red 2017 F150 with a 5L engine. Only 288000kms on it. It only needs an alignment, ball joints and parking brake shoes. Minor items. Brian responded via facebook marketplace They chose to sell it as-is for $15K instead of helping out their parts and service dept by using oem parts ti fix the truck and up the sales price. As a former ford parts advisor I am appauled they would be so cheap on their own product and not help out their fellow staff make money. This is a reply from the sales advisor:
“If we do a safety on it, we are responsible for it. I dont want to be responsible for it. It’s that simple”
I ordered something through them from Ford and paid $150. Ford told them it wasn't available. They refunded only $120.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
