Easy Clothes Reviews 460

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting quick, kind, and helpful responses to inquiries and issues. Many people appreciate the quality and style of the clothing, noting that items are often unique and receive numerous compliments. The return and exchange processes are frequently described as easy and seamless, contributing to overall satisfaction. However, some people were dissatisfied with the sizing, particularly with items listed as "one size," finding them to be oversized or not fitting as expected. A few other people also felt that the product quality was poor, with some items not matching online descriptions or shedding threads.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the clothes as adorable, stylish, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting it as exceptional, fast,... See more

Quality

Customers had positive experiences with quality, often praising the high quality of the clothing, with many... See more

Order

Users describe positive interactions with order, often highlighting an easy ordering experience and... See more

Return policy

People report positive experiences with the return policy, highlighting a fast and easy process for returns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok the clothes are adorable I have about 8 pieces. From jeans to to tops to dresses. The best part though is the customer service. They handled things kindly, patiently and efficiently when I didn't u... See more

Rated 5 out of 5 stars

Easy Clothes is amazing! I’ve had such a great experience with them from start to finish. Their pieces are stylish, high-quality, and always arrive exactly as described. Great customer service. Anytim... See more

Company replied

Rated 5 out of 5 stars

I am in love with Easy. Fast shipping, prompt communication even though it is AI generated. So far, have not any issues. They use REAL beautiful models of realistic sizes!! Not 6 feet 100 lbs and Tons... See more

Company replied

Rated 5 out of 5 stars

This is about my 4th purchase from Easy Clothes! Just purchased the Olive/Black animal print top and gray jeans for fall 🍁and can’t wait for them to arrive. I love their stylish, amazing and well pri... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had an issue with a blouse I ordered…

Had an issue with a blouse I ordered and exchanged a few emails back and forth. I couldn’t believe the level of customer service I received as well as the promptness of response. Jordan in customer service is an absolute rockstar. Customer for life!

24 June 2025
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Susan ❤️

Thank you so much for sharing this with us! We’re truly thrilled to hear how well Jordan took care of you—she really is a rockstar, and she’ll be so happy to read your kind words. 😊✨

It means the world to us that you felt so supported and valued throughout the process. Knowing we’ve earned a customer for life is the biggest compliment we could receive! 💛

Have a start to your week from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Great customer service

Great customer service! Thank you Jordon!

16 June 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Kerry ❤️

Thank you for the kind words! We're so glad to hear you had a great experience with our customer service—Jordan will be so happy to hear your shoutout! 😊✨

Have a beautiful Tuesday from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Jordan was great to deal with to help…

Jordan was great to deal with to help with my missing package. I ordered a dress for an event this weekend. Since it wasn't going to get to me in time, I asked for a refund. Less than 20 minutes later and I received my refund.
I will try and order again very soon

10 June 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Lindsay ❤️

Thank you so much for sharing your experience! We're sorry the dress didn’t arrive in time for your event, but we’re so glad Jordan was able to help quickly and get everything sorted for you in less than 20 minutes—that’s what we aim for! 😊✨

We truly appreciate your understanding, and we can’t wait to have you shop with us again soon. Hopefully next time everything arrives right on time and just as you imagined!

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Great blouse

Great blouse, very flattering and comfortable

28 May 2025
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Reply from Easy Clothes

Bonjour ❤️

Thank you for your lovely review! We’re so happy to hear you’re loving the blouse—it’s the best feeling when something is both flattering and comfortable! ✨

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Finally!! Great clothes at decent prices, and great customer service!

Finally!!! An online retailer with great clothes for the price, and even better customer service!! My first purchase was a blouse and a pair of jeans. They arrived quickly, and were great pieces - both cute/fashionable, and decent quality for the price I paid. I reached out to customer service with a minor concern, and I was impressed by how quickly they got back to me and helped to resolve my issue. (Sadly that type of customer service is just not there for a lot of online merchants). Jordan was the one that helped me, and she was great! So overall, I’m very satisfied with my purchase, and have already went back for my 2nd order. Highly recommend — they make everything EASY ;)

6 June 2025
Unprompted review
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Reply from Easy Clothes

Hi Carly ❤️

Thank you so much for this wonderful and detailed review—it truly means the world to us! We’re beyond happy to hear that you not only loved your first pieces (we’re so glad the blouse and jeans were a hit! 👚👖), but also had a smooth and positive experience with our customer service.

Jordan will be so touched to know she made such a great impression! We completely agree—fast, friendly, and thoughtful service makes all the difference, and it’s something we truly prioritize. 💛

The fact that you’ve already come back for a second order says everything—and we’re so grateful for your support. Thank you for trusting us, and for reminding us why we do what we do: to make shopping feel easy, exciting, and worth it from start to finish. 😊✨

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

All of the clothes fit great!

All of the clothes fit great!

28 May 2025
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Reply from Easy Clothes

Bonjour Rachel ❤️

Yay! We're so happy to hear that everything fits great! 😊 Finding pieces that feel just right is the best feeling, and we’re thrilled you found that with us.

Have a beautiful Tuesday from the entire Easy Clothes family xx

Rated 5 out of 5 stars

Customer Service

I received a blouse with a seam closure problem. I contacted customer service, who responded within minutes. I was immediately issued a refund and asked whether I would like to keep the blouse. This is not your typical customer service, l remain a loyal customer.

27 May 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Georgina❤️

Thank you so much for sharing your experience with us. We're truly sorry about the issue with the blouse, but so happy to hear our customer service team was able to assist you quickly and kindly. 😊 We always want to make things right and treat our customers the way we’d want to be treated—and your loyalty means the world to us! ✨

Have a beautiful start to your week from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Fast shipping, quality product

Fast shipping. Quality product.

28 April 2025
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Reply from Easy Clothes

Hi Stacy ❤️

Thank you for your sweet review! We're so glad to hear your order arrived quickly and that you’re happy with the quality of your pieces. 😊

Have a beautiful Thursday from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Great customer service

Great customer service! Jordan was super responsive and helpful in resolving my issue promptly. A+++ experience all the way around. Thank you Jordan!!

13 May 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Kristin ❤️

Thank you so much for your lovely review! We're so happy to hear that Jordan was able to assist you quickly and make everything smooth and easy. 😊 We’ll definitely pass along your kind words—she’ll be thrilled! A+++ customers like you make our day! ✨

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

The best customer support team on the planet!

Not only are the quality and styles of clothing awesome, but the customer support team is INCREDIBLE! Whoever is in charge of this department deserves a raise because this is literally the first time in my life that I've had immediate responses back (literally within seconds) to my inquiry of a post office/shipping issue AND they were pleasant, polite, and personable throughout the entire process (it took weeks to find out what happened to my package due to a major eff up by the USPS!).

Not ONCE was I ever addressed with an attitude or an immediate "no" to my inquiry. Instead, I was provided with sincere consideration and solutions to try and help me find out where my package was and/or they would allow me to cancel, if needed, for a full refund.

Ashley and Jordan are seriously top-notch employees and just great humans in general and I hope they are appreciated by Easy Clothes as much as their customers appreciate them!

Thank you both! xo - Nicki

9 May 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Nicki ❤️

Wow—your message truly touched us! Thank you so much for taking the time to share your experience in such a thoughtful and heartfelt way. We’re beyond grateful for your kind words about our team—Ashley and Jordan will be absolutely thrilled to hear this! 😊

We know how stressful shipping issues can be, and we're so glad our team was able to support you every step of the way with patience, care, and quick responses. Your trust means the world to us, and we’re lucky to have customers like you who recognize the heart we put into what we do. ✨

Sending you a big thank you from all of us—and especially from Ashley and Jordan!

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Great service

Great clothes, quality, size charts are key for ordering the right size, but they are correct charts! They make it easy. I had a problem with an order and Jordan resolved it literally within minutes of me sending the email! Such a great experience!

6 May 2025
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Kylie❤️

Thank you so much for your wonderful review! We're so happy to hear that you loved the clothes and found the size charts helpful—it's great to know they made your ordering process easier. 😊 And shoutout to Jordan for resolving your issue so quickly! We’re lucky to have her on the team.

Have a beautiful end to your week from the entire Easy Clothes family xx 💕

Rated 4 out of 5 stars

Great customer service

Purchased two buttons from them and loved them. Purchased some jeans but having some issues with the mail and receiving my package, their customer service is great and very helpful and responsive, Jordan/ Ann has been so helpful and fixed my problem right away. I recommend this shop.

26 April 2025
Unprompted review
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Reply from Easy Clothes

Bonjour Laura ❤️

Thank you so much for your kind words! We’re so glad you loved the button ups and that—even with the mailing hiccup—our customer service team, especially Jordan and Ann, were able to help quickly and make things right. 😊✨

Your support and recommendation truly mean the world to us!

Have a beautiful start to your weekend from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Jordan replied quickly

Jordan replied quickly, was friendly, and solved the problem fast. Thanks Jordan!

15 April 2025
Unprompted review
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Reply from Easy Clothes

Happy Friday Christie! ❤️

Thank you for your lovely message! We're so happy to hear that Jordan was quick, and got everything sorted for you in no time. 😊 We'll be sure to pass along the kind words!

Have a beautiful start to your weekend from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Had some issues with the mailing system and the customer service team got it fixed asap for me! Love love love my items! Only bummer is I was getting a free tote bag with my order and didn’t receive it. Hopefully it’ll show up soon!

28 March 2025
Easy Clothes logo

Reply from Easy Clothes

Bonjour Alyssa❤️

Thank you so much for your kind words! We’re so glad our customer service team was able to quickly sort out the mailing issue for you, and even more excited that you’re loving your items! 😊🛍️

We’re sorry to hear the free tote bag didn’t arrive with your order—that’s definitely a bummer! Please feel free to reach out to our customer service team and we’ll make it up to in your next order 💌

Have a beautiful Tuesday from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

I ordered the wrong size and the…

I ordered the wrong size and the exchange process was so quick and easy! I found my new favorite pair of jeans :)

28 March 2025
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Reply from Easy Clothes

Bonjour ❤️

Thank you for your sweet review! We’re so happy to hear that the exchange process was quick and easy—and even happier that you found your new favorite pair of jeans! 👖😊 Nothing makes us smile more than knowing you feel great in your pieces. ✨

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

I’ll order from EC again!

Didn’t know what to expect since id never ordered from here but it was great! Shipping was super fast and communication was immediate and often at every step.

25 February 2025
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Reply from Easy Clothes

Bonjour 💕

Thank you for giving us a chance! We're so happy to hear that you had a great first experience with us. 😊 Fast shipping and clear communication are so important, and we're glad we could make your first order seamless ✨

Have a beautiful start to the week from the entire Easy Clothes family xx ❤️

Rated 5 out of 5 stars

Jordan helped make the exchange and…

Jordan helped make the exchange and return extremely easy process!

23 February 2025
Unprompted review
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Reply from Easy Clothes

Bonjour ❤️

Thank you for your lovely feedback! We're so glad to hear that your exchange process was easy. 😊 We always strive to make everything as seamless as possible so any feedback is great! ✨

Have a beautiful end to your Wednesday from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

Jordan helped me in a very timely &…

Jordan helped me in a very timely & efficient manner! 10/10 recommend

15 February 2025
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour ❤️

Thank you for your kind words! We’re so happy to hear that Jordan was able to help you so quickly! Your words mean the world to us !

Have a beautiful day from the entire Easy Clothes family xx 💕

Rated 5 out of 5 stars

AMAZING

AMAZING! Within just SIX minutes of emailing about a mistake I made during my order, Olivia with Customer Service read my email, heard and appreciated my concerns, and resolved my problem. And then, she took the time to write a personal email back to me updating me on the resolution to make sure I knew I was taken care of. Absolutely, the BEST and most impressive customer service I've ever received!!! Now, in addition to telling people where I got my cute Amour sweater - and pretty new yellow sweater - I’ll also be telling people about how Easy Clothes truly values and take cares of their customers. That means everything! Thank you Olivia and Easy-Clothes!

30 January 2025
Unprompted review
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Reply from Easy Clothes

Bonjour ❤️

Wow, this truly made our day! 😊 We’re beyond thrilled to hear that Olivia was able to assist you so quickly and make your experience so seamless. Customer care is at the heart of what we do, and knowing that you felt heard, appreciated, and taken care of means the world to us. ✨

And of course, we LOVE that you’re sharing the love—not just for your new wardrobe additions—but also for your experience with us. 💛 Thank you for being such a wonderful part of the Easy Clothes family!

Have a beautiful day, and we can’t wait to serve you again! xx 💕

Rated 3 out of 5 stars

Strong Chemical Smell

The belt and sweater I ordered were both as pictured but both had an awful chemical smell to them. The sweater still smells even after multiple washes. The quality is iffy for the price point as well. I will get good wear out of both pieces but neither will last several seasons.

30 December 2024
Easy Clothes logo

Reply from Easy Clothes

Bonjour Tori ❤️

Thank you for sharing your experience with us. We’re glad to hear the belt and sweater matched the pictures, but we’re truly sorry about the chemical smell and that the quality didn’t meet your expectations. That’s certainly not the standard we strive for.

Your feedback is invaluable, and we’ll be looking into this issue to ensure better quality moving forward. If there’s anything we can do to help or if you’d like to discuss this further, please don’t hesitate to reach out to our customer service team help@easy-clothes.com or via our live chat which will respond within minutes —they’re always here to assist! 😊

Have a beautiful day from the entire Easy Clothes family xx

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