easybank Reviews 715

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What a desaster. The whole investment department is a bunch of highly incompetent, arrogant losers. Over the years they were giving constant bad advice - e.g. recommending to take dozens of thousan... See more

Rated 2 out of 5 stars

Cheap, but never before I had to call my bank's customer service so often. Blocked transactions out of the blue which you can only resolve with customer service on weekdays. If it wasn't for the Austr... See more

Rated 1 out of 5 stars

For some service centre requests there is no phone contact. It takes them forever to respond to written requests and then they don't respond appropriately. They cannot explain how much money they char... See more

Rated 2 out of 5 stars

I used to be a happy client with this bank (or its origin) for more than 10 years. But with the last ownership change from BNP Paribas to BAWAG I had to close the books. Instead of keeping or improv... See more

Company details

  1. Bank
  2. Financial Institution

Information provided by various external sources

Einfach easy! Willkommen bei der easybank - Österreichs größte Direktbank!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

715 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Verification process = nope

Spent waiting 30 minutes for online verification and at the end was asked to re-schedulle the call, the whole thing felt like the lady doing the verification process wanted to get rid of me.

So no thanks, ill use other services.

7 November 2019
Unprompted review
Show reviews in all languages. (715 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look