Banner for Easy Bathrooms - Colchester

Easy Bathrooms - Colchester Reviews 20

TrustScore 4.5 out of 5

4.3

Unit B1, The Stanway Centre, CO3 0LQ Colchester, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy bathrooms Colchester, was a helpful, efficient & informative shop where we were able to find everything for our new luxury shower room. Gorgeous products along with knowledgeable staff, made it a... See more

Rated 5 out of 5 stars

Lee from the Colchester, Peartree Industrial estate was next level amazing! The CAD diagrams, advice in selecting a suite and even help when my tile choices didn't go to plan wad invaluable. I never f... See more

Company replied

Rated 3 out of 5 stars

Good display in the showroom, and good to be able to have a computerised view of the design. However a real negative was the delay in delivery. I was informed of day of delivery with a time frame of u... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful & friendly. The mirror I purchased from them is now installed in our new bathroom and my husband & I are extremely pleased with it. We will certainly consider using Easy Bathr... See more


Company details

  1. #93 of 116 best companies in Bathroom Supply Shop
  2. #89 of 105 best companies in Bathroom Renovator
  3. #13 of 14 best companies in Mirror shop
  4. #28 of 34 best companies in Radiator shop
  5. #12 of 16 best companies in Shower screen shop
  6. #24 of 26 best companies in Tile Shop

Written by the company

Visit Easy Bathrooms & Tiles Colchester for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit B1, The Stanway Centre, CO3 0LQ, Colchester, Essex, United Kingdom

  • 01206 563481

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.3

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless!!!!!!!

Useless!!!!!!!! Do not use

25 January 2026
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good morning Mr Poulter
We are sorry to read that you find our services poor and this is disappointing to hear.
Our feedback team would appreciate the opportunity to review and see if they can provide any assistance. Please could we ask you to email the team at trustpilot@easybathrooms.com - including your order details and any supporting correspondence to help.
Kind regards
EB

Rated 5 out of 5 stars

Great service.

All staff were very helpful. Extremely happy with everything that we purchased from the store. Delivery driver was very good. We would highly recommend this store they are all very knowledgeable.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy bathrooms Colchester

Easy bathrooms Colchester, was a helpful, efficient & informative shop where we were able to find everything for our new luxury shower room. Gorgeous products along with knowledgeable staff, made it all run smoothly to a successful outcome. Looks amazing, & the shop kept in touch throughout the process. 😊💦🩵

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Go Johnny go!

Johnny dealt with our order and was helpful to suggest something for our cloakroom. The toilet we chose wasn't available so he helped us reorder. An unused panel was returned and refunded no problem.

1 June 2025
Unprompted review
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good afternoon Claire,
We're happy to hear that the assistance you received was helpful, especially with the reorder. We appreciate you mentioning the smooth return and refund process. Thanks for your feedback.
Kind regards,
EB

Rated 3 out of 5 stars

Delivery and quality issues

Good display in the showroom, and good to be able to have a computerised view of the design. However a real negative was the delay in delivery. I was informed of day of delivery with a time frame of up to 6pm. When nothing arrived by late afternoon I contacted the store, and ascertained my delivery was not going to arrive on the scheduled day. It arrived early afternoon the following day. No consideration of the impact on the customer. Additionally I bought a wall hung vanity unit. The drawers did not close properly. My builder was able to adjust the runners so they fit better but not what you'd expect for a unit costing £100s.

6 May 2025
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good afternoon John,
We appreciate your feedback and are sorry to hear about the delivery delay and the vanity unit issue. We aim to deliver on time and provide quality products. We'll review our delivery process and the unit's quality. Thank you for bringing this to our attention.
Kind regards,
EB

Rated 5 out of 5 stars

Exemplary customer service from our Colchester Team

Exemplary customer service from our Colchester team! Cheers Guys! Wouldn't hesitate in recommending Easy Bathrooms.

23 May 2025
Unprompted review
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good afternoon Emma,
We're happy to hear that our team provided exemplary customer service. We appreciate your recommendation and are grateful for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

Lee from the Colchester

Lee from the Colchester, Peartree Industrial estate was next level amazing! The CAD diagrams, advice in selecting a suite and even help when my tile choices didn't go to plan wad invaluable. I never felt pressurised and the comparable deals and offers I recieved were far superior to other outlets. I haven't recieved my order yet so can't comment on delivery or quality of fit etc but so far I am very pleased! Thanks Lee

24 May 2025
Unprompted review
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good afternoon Heather,
We're happy to hear that the support with CAD diagrams and suite selection was invaluable. We appreciate your positive feedback regarding the offers and assistance you received. We look forward to your comments on delivery and quality once your order arrives.
Kind regards,
EB

Rated 5 out of 5 stars

5 star ⭐ bathroom company

My husband and I have just completed a full bathroom refurb. We can’t thank Easy Bathrooms at Stanway enough. Jonny looked after us from day one. Nothing was too much trouble. The products were of a high quality and value for money! Jonny was on the end of the phone and couldn’t do enough for us. The after care has been second to none! We would give 5 stars 🌟 for a 5 star company. Thank you Jonny 👌

24 May 2025
Unprompted review
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good afternoon Cindy,
We're happy to hear that you are pleased with your new bathroom and the service provided. We appreciate your kind words and are so glad everything went smoothly from start to finish. Thank you for your positive feedback!
Kind regards,
EB

Rated 5 out of 5 stars

Bathroom update

I was shown items that I required and, helped through the process by friendly staff members.

23 May 2025
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good afternoon Christopher,
We're happy to hear that our staff provided friendly and helpful assistance in finding the items needed. Thank you for sharing your positive experience!
Kind regards,
EB

Rated 5 out of 5 stars

Great Experience with Easy Bathrooms

I had a great experience with Easy Bathrooms in Colchester! Lee was really helpful — I explained what I was looking for, and he quickly found exactly what I needed. The purchase process was smooth, and delivery was fast and hassle-free. I’d definitely recommend Easy Bathrooms to others!

16 May 2025
Rated 5 out of 5 stars

Great customer service

Although their products are sometimes more expensive than other shops like B&Q, the quality is usually better. Also their customer service is great. They are knowledgeable about their products and great for the personal touch.

14 May 2025
Rated 5 out of 5 stars

Colchester Store

Mark, in the Colchester branch of Easy Bathrooms was superb. The store itself has a huge range on display which itself is very helpful. Mark was very patient with our thoughts and ideas as to how best our bathroom would work and between us, we got there! He ensured our order was delivered in line with our builders work schedule. Nothing was too much trouble. I would recommend Mark and Easy Bathrooms to anyone local to Colchester.

1 March 2025
Unprompted review
Easy Bathrooms - Colchester logo

Reply from Easy Bathrooms - Colchester

Good morning Emma,
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with Mark's expertise and patience. It's wonderful to know that he was able to help you create a bathroom that meets your needs and preferences. We are also delighted to hear that our Colchester branch's wide selection of products was helpful in your decision-making process. We appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
EB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look