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Easy Bathrooms - Sunderland Reviews 32

TrustScore 4.5 out of 5

4.4

Unit 1, 206 Roker Avenue, SR6 0BN Sunderland, Tyne and Wear, GB


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See what reviewers are saying

Rated 5 out of 5 stars

So pleased that we decided to go here last minute. We received fantastic service from Carl & Kate who were very helpful! 🤗

Rated 5 out of 5 stars

Excellent service from Carl at Sunderland, got exactly what we wanted. Really helpful! Thank you ☺️

Rated 1 out of 5 stars

Becareful when buying tiles, they won’t take returns on unopened tiles, luckily I liked them since I didn’t see them in store and just online. They do tell you this however within their T&C which... See more

Company replied

Rated 5 out of 5 stars

Very pleasent and helpful advisors. Helped me every step of the process. Always met my needs, very smooth transaction, and will definitely be a returning customer. Many thanks 👏👍

Company replied


Company details

  1. #93 of 116 best companies in Bathroom Supply Shop
  2. #88 of 104 best companies in Bathroom Renovator
  3. #13 of 14 best companies in Mirror shop
  4. #28 of 34 best companies in Radiator shop
  5. #12 of 16 best companies in Shower screen shop
  6. #24 of 26 best companies in Tile Shop

Written by the company

Visit Easy Bathrooms & Tiles Sunderland for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 1, 206 Roker Avenue, SR6 0BN, Sunderland, Tyne and Wear, United Kingdom

  • 0191 406 4117

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Easy bathrooms were quick to reply…

Easy bathrooms were quick to reply asking me to get Intouch via the email. Probably to make their customer services look better. But have they replied NO! If I could post photos on here which I sent them you would all be shocked. Plz read my previous comment if you are looking for advise on having your bathroom done. Trading standards are now Involved and I'm looking into taking a business to court. Even though it will be the fitter being took to court, easy bathrooms sung like a bird on his praises only for the profit. I have been told I have an excellent case to proceed. Once again easy bathrooms you are a shambles.

22 October 2025
Unprompted review
Easy Bathrooms - Sunderland logo

Reply from Easy Bathrooms - Sunderland

Good afternoon Teri
We appreciate you bringing this to our attention. Your email has been received yesterday and a member of our feedback team has reached out to you to obtain further information.
Kind regards
EB

Rated 4 out of 5 stars

Great shop

Ken in easy bathrooms Roker was very helpful and gave good advice . We ordered tiles and were waiting for them but a batch of them got broken somewhere so there was a slight delay on the order while we waited for new ones. We also got a bath which is now fitted and looks lovely .

4 August 2025
Rated 1 out of 5 stars

Becareful when buying tiles

Becareful when buying tiles, they won’t take returns on unopened tiles, luckily I liked them since I didn’t see them in store and just online.

They do tell you this however within their T&C which are sent after the purchase and way way down so just be careful and ensure you really like the item before proceeding with a purchase

17 June 2025
Easy Bathrooms - Sunderland logo

Reply from Easy Bathrooms - Sunderland

Good morning Samantha
We appreciate your feedback and understand your concern regarding our return policy on tiles. We will review how we present this information to ensure clarity for our customers.
Kind regards
EB

Rated 5 out of 5 stars

Best tile shop

Extremely helpful friendly staff with lots of suggestions
wish I had found this store sooner

15 June 2025
Easy Bathrooms - Sunderland logo

Reply from Easy Bathrooms - Sunderland

Good afternoon Eloise,
We're happy to hear that our staff was so helpful and friendly! We appreciate your positive feedback and hope to see you again soon.
Kind regards,
EB

Rated 5 out of 5 stars

Value for money.

Kate was very knowledgeable and helped me with my choice. I absolutely love my shower and taps to match, they are great quality. Would highly recommend this company.

6 May 2025
Easy Bathrooms - Sunderland logo

Reply from Easy Bathrooms - Sunderland

Good afternoon Mrs Macdonald,
We're happy to hear that you found our team member's expertise helpful for your selection. It's great to know you love the shower and taps and that they are of great quality. We appreciate your recommendation!
Kind regards,
EB

Rated 5 out of 5 stars

Very pleasent and helpful advisors

Very pleasent and helpful advisors.
Helped me every step of the process. Always met my needs, very smooth transaction, and will definitely be a returning customer.
Many thanks 👏👍

2 June 2025
Unprompted review
Easy Bathrooms - Sunderland logo

Reply from Easy Bathrooms - Sunderland

Good afternoon Paul,
We're happy to hear that our advisors were helpful and met your needs throughout the process. We appreciate your positive feedback and look forward to assisting you again!
Kind regards,
EB

Rated 5 out of 5 stars

Fantastic service and beautiful…

Fantastic service and beautiful products. Staff in store are very knowledgeable and helpful.

1 June 2025
Unprompted review
Easy Bathrooms - Sunderland logo

Reply from Easy Bathrooms - Sunderland

Good afternoon Holly,
We appreciate you sharing your experience! We're happy to hear you found our products beautiful and our staff knowledgeable and helpful.
Kind regards,
EB

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