Poor aftercare and lack of response. A faulty bath waste plug was acknowledged in-store and a replacement agreed, but nothing was ever provided. Follow-up emails were ignored, and customer serv... See more
Location
Switch locationUnit F4, Bridge Mead Retail Park, SN5 7YF Swindon, Wiltshire, GB
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See what reviewers are saying
We recently had a new bathroom installed and the experience was seamless from start to finish. The quality of the finish is outstanding, reflecting the high standard of craftmanship provided. Not on... See more
We used Easy Bathrooms for a complete solution…design, ordering products and installation. They did an excellent job and we were very happy with all the different elements. As we chose an end-to-end s... See more
Very helpful staff, ready to help when needed but happy to let you take your time looking at displays without hindering you, Excellent showroom displays
Company details
- #93 of 116 best companies in Bathroom Supply Shop
- #92 of 107 best companies in Bathroom Renovator
- #12 of 13 best companies in Mirror shop
- #30 of 34 best companies in Radiator shop
- #12 of 16 best companies in Shower screen shop
- #22 of 26 best companies in Tile Shop
Written by the company
Visit Easy Bathrooms & Tiles Swindon for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Rated highly by our customers! Check out our fantastic reviews to see why shoppers love us.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Unit F4, Bridge Mead Retail Park, SN5 7YF, Swindon, Wiltshire, United Kingdom
- 01793 512945
Complete Bathroom Installation Service
3.8
Great
12 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor aftercare and lack of response.
Poor aftercare and lack of response.
A faulty bath waste plug was acknowledged in-store and a replacement agreed, but nothing was ever provided. Follow-up emails were ignored, and customer services refused to assist, citing account holder/GDPR reasons despite the store having already dealt with me directly.
In the end, I fixed it myself with a simple rubber seal — a minor issue left unresolved for months.
A clear lack of communication, follow-through, and ownership.
20 April 2026
Unprompted review
I only bought a bag of grout
I only bought a bag of grout , because my usual supplier ran out of the colour i needed, but your was twice as expensive and twice has hard to apply, your show room was all flash and no substance in my humble opinion
12 March 2026
Outstanding Craftmanship & Professional Service
We recently had a new bathroom installed and the experience was seamless from start to finish. The quality of the finish is outstanding, reflecting the high standard of craftmanship provided. Not only was the work great, but the people doing it were professional, friendly, and kept everything very tidy. Thank you so much Simon, Richard, Tomasz, David, Andy and installation manager David. A five-star experience all round!"
13 March 2026
Unprompted review
Excellent service
Excellent service from all at the Swindon store in particular Sue and Kian. Extremely helpful and friendly. Would highly recommend.
4 February 2026
Very helpful staff
Very helpful staff, ready to help when needed but happy to let you take your time looking at displays without hindering you, Excellent showroom displays
3 February 2026
Easy to order and receive
12 November 2025
The shop is very well designed with…
The shop is very well designed with very good products. The staff are excellent and very helpful. Will continue to shop and tell people how impressed I was with not only the products but the staff too. Thank you
13 August 2025
We used Easy Bathrooms for a complete…
We used Easy Bathrooms for a complete solution…design, ordering products and installation. They did an excellent job and we were very happy with all the different elements. As we chose an end-to-end solution, when things go wrong they can coordinate and fix things quickly. Would recommend them
30 June 2025
Unfortunately 1 was the lowest score I…
Unfortunately 1 was the lowest score I could give. Absolutely joke of a company that is anything but easy! Took a deposit from a family member promised fitting within 6 weeks excuses and they excuses later lost faith in company and told them not to bother. Stopped responding and even ignored our local mp!
Failed to return her deposit as well.
I have messaged you as requested and surprise you have now gone quiet as well.
19 July 2024
Unprompted review
Reply from Easy Bathrooms - Swindon
Good morning Gemma
We appreciate you bringing this to our attention. We're very sorry to hear about the issues you experienced, especially the delay and lack of communication. Our team would appreciate the opportunity to investigate further and request you to email our team on trustpilot@easybathrooms.com , please include your order number and any supporting correspondence.
Kind regards
EB
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