I recently sold some XRP through BNB to Easy Crypto for NZ payment to my account. I failed to do a memo and contacted Easy Crypto (Matt ) to help me locate the crypto. Matt did a manual search to matc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently sold some XRP through BNB to Easy Crypto for NZ payment to my account. I failed to do a memo and contacted Easy Crypto (Matt ) to help me locate the crypto. Matt did a manual search to matc... See more
Company replied
Easy crypto really lives up to its name, ive used multiple exchanges before coming accross them, ive used binance, nexo, crypto.com, kucoin, coin base and none of them are as easy quick and low fee... See more
Paid by debit card because the service is advertised as “instant” Over 72 hours later, the LTC order is still marked as “delivering”, with no TXID and no transaction visible on the Litecoin networ... See more
Company replied
Went through a verification process recently on Easy Crypto and the whole thing was completed in a very timely way with all my various queries answered promptly throughout. Since joining in Feb this y... See more
Company replied
Easy Crypto makes it quick and easy to buy, sell, and swap Bitcoin, Ethereum, and 160+ cryptocurrencies on our exchange, and 50+ directly in the Easy Crypto Wallet. Enjoy secure transactions, local customer support, and built-in investment tools to track and monitor your gains—all with no hidden fees and full transparency. We make it easy.
Suite 10529, Level 1, 6 Johnsonville Road, Johnsonville, 6037, Wellington, New Zealand
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and straightforward that is all you could want these days

Reply from Easy Crypto
Excellent company and service, very helpful and also looking out for their clients' security, much appreciated

Reply from Easy Crypto
Really friendly and fast response from Easycrypto team! Keep up the good work.

Reply from Easy Crypto
I'm not a frequent trader, so was very happy with the simple and straightforward transaction experience when selling some BTC.

Reply from Easy Crypto
love how easy it is to send direct to hardware wallet

Reply from Easy Crypto
These guys are great! My first time doing crypto I accidentally did the wrong number for reference from bank deposit. They sent an email and checked in, assisted me and sent me a bunch of helpful info to stay safe. Highly recommend. I was able to to my first trade. thanks

Reply from Easy Crypto
The fast turn around time made trading with easy crypto a breeze. Thank you

Reply from Easy Crypto
I needed to increase my sell limit with Easy Crypto recently and I needed some help with this as I am not very computer savvy. However, the staff at Easy Crypto were super helpful in assisting me in getting this completed quickly and with minimal hassle. Many thanks to Hays and Tara at Easy Crypto with the help in doing this which i really appreciated. Only reason this review was not 5 star was because the process of increasing my limit with Easy Crypto required myself to seek help to complete compliance requirements with Easy Crypto which other might also find challenging with the same less computer ability as myself.

Reply from Easy Crypto
Great service for past few years of dealing with Easycrypto. So far I give them the highest trust rating as far as crypto exchanges go (and I've lost money on a few).

Reply from Easy Crypto
It took me awhile to navigate your site yesterday.....but now that everything is in place it is relatively easy to purchase more coins. Thanx.

Reply from Easy Crypto
Great customer service from Andy, helped identify an issue and contacted me straight away, offering the best support to go forward.
Appreciate it and happy to support a decent company (hard to find in the crypto space!)

Reply from Easy Crypto

Reply from Easy Crypto
Can I use easy crypto in the United Kingdom?

Reply from Easy Crypto
Only the second time ive used the site and it was very easy...super streamlined and fast to receive tokens.
A++ awsome service

Reply from Easy Crypto
I have been wanting to do crypto trading for a while now but didn’t know where to start until I found easy crypto and it totally perfect for Kiwis to start investing in crypto I highly recommend this site and community. The support team are totally amazing and super supportive to help you achieve your goals AAA+

Reply from Easy Crypto
Im a novice user for crypto and although I did my research (obviously not enough) I reached out to Andy - Customer Servies.
I sent him many emails - and each time he was very patient with me, and he never made me feel stupid with any of my emails.
So thanks so much Andy I appreciate your patience.
Easy Crypto should be proud to have you as a memberof the customer servies team.
Regards
Janice

Reply from Easy Crypto
Easycrypto, is just that, easy. From a dinosaur's point of view, I felt quite confident from the start. There was a slight delay in the purchase which was advised as a security measure. Quite reassuring. If this is the level of service and communication to be expected, one can look forward to a very satisfying working relationship.

Reply from Easy Crypto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.