Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
5 Railton Road, MK42 7PN, Bedford, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would highly recommend purchasing elsewhere. Product is not worth the money. It comes with perspex and not glass. The perspex is also scratched (no protective layer on the perspex). They also staple the perspex in place, leaving very little functionality. Overall definitely not worth the money. I'd highly recommend shopping around.

Reply from Easyframe
I’ve been using Easyframe for about 6 years and they offer a reliable and quick service. The materials seem good quality and the frames last a good while without sagging or warping. I enjoy the process of ordering too, especially being able to upload a photo of the piece so I can see a mock-up of how it will look when it’s all put together.

Reply from Easyframe
Came across Easy Frame by chance! Was searching for a frame suitable for a medal display and Easy Frame popped up! Gave me more options than other suppliers at a competitive price! Got exactly what was needed for the project and the results are fantastic. Also, I had a query prior to ordering which was swiftly answered, prompting me to place my order. Ordered on Sunday, delivered by Thursday, well packaged, no problems. Highly recommend!

Reply from Easyframe
They went above and beyond to help me get the outcome I needed framing a small painting to be entered into an exhibition. So helpful.
And the frame arrived really quickly.
Highly recommended.

Reply from Easyframe
I am so pleased with the frame that I received. The quality is great, this was excellent value for money. Many thanks for your great work!

Reply from Easyframe
Absolutely brilliant! Incredibly fast from order to arrival for custom made products. The frames are perfect, exactly as ordered. Couldn’t be happier.

Reply from Easyframe
Excellent! This was my first order - Fast turnaround - ordered 08/07 & received 10/07 - good quality, simple, black tray frames = just perfect! - I’m very pleased & am sure I’ll order in future. Well packaged too. Thank you : )

Reply from Easyframe
Lots of frames to choose from and so easy to order. Super quick delivery too. Kept informed throughout the whole process from order to delivery.
We are really pleased with the frame the canvas looks amazing in it's new frame. Thank you

Reply from Easyframe
Fantastic, just what I wanted… the frame was so well packed which really surprised me… I thought I had bought the wrong size lol then when I opened it I realised it was the packaging.. such quick service and very good quality.. thankyou

Reply from Easyframe
Two orders placed so far, one for a border which was dispatched quickly, well packaged and excellent quality.
Second was for two frames and an additional border, again dispatched quickly, well packaged and excellent quality.
The website is easy to use and only allows you to enter sizes of borders they can supply, unlike a previous company I used.
Good value for money and I will be using easyframe again. Highly recommended.

Reply from Easyframe
Very pleased with the frame, mount and delivery, exactly what I wanted. Ordering through the website was straightforward and easy as sizes are automatically calculated from the dimensions you give of the artwork. Delivery was on time and very well wrapped. Thank you 😊 I will definitely recommend.

Reply from Easyframe
Easy to use website enabled me to order a custom 3D frame with confidence. The frame arrived in perfect condition in just a couple of days and was very well packed to protect it. Perfect!

Reply from Easyframe
The whole process was straightforward. Easyframe kept me informed. Frame arrived promptly and was well packaged.

Reply from Easyframe
Was wanting to frame my vinyl record collection, looked around and found easy frame. They offered so much choice in colour and formats. Can even make a bespoke frame for you like mine. Had a little issue with one of my frames and Easy Frame went above and beyond to fix the issue. Thanks Nick
If you want a frame give Easyframe a try you won't regret it.
I wouldn't use anyone else now

Reply from Easyframe
Great all rounder! Website easy to navigate and makes it very easy to visualise what you are creating. I messed up my measurements a bit so Kerry contacted me the very next morning. We spoke on the phone and she clarified a few things for me to make sure that I was giving the correct measurements. Product arrived well packed and promptly. Would definitely return.

Reply from Easyframe
I would give this company more stars if I could.
I have used them for several picture mounts, the service is excellent, the quality is excellent, well packed item, the website is very simple to create bespoke mounts.
Most impressive of all, the shipping on my latest order was so fast - the item arrived 36 hours after order! I ordered at 9pm on Wednesday - delivery was before 9am on Friday.

Reply from Easyframe
Perfect fit for my picture. Quick and easy to order.

Reply from Easyframe
I had made a huge error in my calculations of sizes. Spoke to a very helpful lady (Kerry) who did the new and correct calculations for me and I also received a substantial discount on the re-order.
I dont think they could have been more helpful

Reply from Easyframe
Three great frames, St Ives float and box frame for oil pictures. I,m really pleased the way they look. Only problem the delivery firm DHL let me down delivering.

Reply from Easyframe
Mount arrived and was bent, due to the packaging having been bent despite warning notices stuck on the outside. Clearly the fault of the delivery company rather than Easyframe. Contacted Easyframe sales team to advise and received a prompt apology, together with a message saying that a new mount would be despatched. New mount received in perfect condition just a couple of days later. Delighted with the service.

Reply from Easyframe
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.