Easy Garden Irrigation Reviews 

7,536
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range and the high quality of items available, which are often described as spot on and fit for purpose. The ordering process is frequently highlighted as easy and simple, with many appreciating the clear website and helpful guidance provided. People also commend the fast and efficient delivery service, noting that orders arrive promptly and are well-packed. The service is generally considered first-class, with many reviewers appreciating the friendly communication, quick responses, and helpful advisors. However, some customers also noted that delivery times were occasionally longer than advertised, and a few experienced issues with missing items or products not matching descriptions.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great range of irrigation kit items and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Service

People report positive experiences with service, often highlighting the excellent and efficient support... See more

Order

Consumers find order to be a positive experience, often highlighting the ease of ordering and the quick... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the products as very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company holds a great range of irrigation kit items and lots of online guidance. Delivery was fast and telephone service was helpful. An extra that would be nice is a brief title saying what each... See more

Company replied

Rated 5 out of 5 stars

I phoned them for advice on wether a pressure regulator I purchased 4 years ago was in need of replacement.They suggested a couple of tests I could do but suspected as I did that it had now developed... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Parcel got damaged in transit and some items went missing. A quick email to Easy Garden Irrigation, Ben replied within half an hour, checked the parcel images and confirmed... See more

Company replied

Rated 5 out of 5 stars

Easy website to use. Regular friendly communication from the company; going out if their way to welcome me to their site and thanking me for the purchase of Fitt NTS Master Plus garden hose. Hose arri... See more

Company replied



Company details

  1. #2 of 7 best companies in Irrigation equipment supplier
  2. #9 of 191 best companies in Garden centre
  3. #1 of 67 best companies in Landscaping Supply Shop

About Easy Garden Irrigation

Written by the company

Easy Garden Irrigation is a UK retailer of garden irrigation products. We specialise in Garden Watering Systems, an easy way to keep gardens watered all year round. Here at Easy Garden Irrigation, we believe in making things as simple as possible for our customers.

We have a great selection of micro irrigation systems to suit every garden. Whether you're looking for drip irrigation, micro sprays or a pop-up sprinkler system, we're sure you'll find what you're looking for.

We also stock an extensive range of garden hose pipes, hose reels, lawn sprinklers and other garden watering products.

We're stockists for major brands including Hozelock, Claber, Gardena, Rain Bird, Antelco and much more

We offer free advice for customers that ranges from simple recommendations to elaborate irrigation system designs for gardens of all sizes. Get in touch with our friendly team today to see how they can help.

Written by the company

Hassle Free Returns

30 Days Hassle Free Returns Policy

30 Days Hassle Free Returns Policy
No laborious returns process. Just get the items you want to return back to us within 30 days and we'll issue you a refund. Return within 7 days of receipt and we'll refund the cost of sending it back to us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,536)

590 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Kim,

Thank you for your kind feedback. We’re so pleased to hear that you were happy with both our product and the service you received. We really appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to deal with and always professional…

Have used thus company for several years ….. the website is easy to navigate, the products are great quality and well priced and they are always on the end of a telephone if I need some advice ….. no hesitation recommending them 💪

2 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Colin,

Thank you for your wonderful feedback and for being a valued customer over the years. We’re delighted to hear that you continue to find our website easy to navigate, our products good quality and competitively priced, and our team readily available whenever you need advice. Providing knowledgeable support alongside quality products is something we take great pride in, so your comments mean a great deal to us. Thank you for your continued support and recommendation, and we look forward to assisting you with your future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good prices and quick delivery

Good prices and quick delivery. Good quality product. Thanks.

2 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Stephen,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with our prices, speed of delivery and the quality of the product you received. We truly appreciate your support, and thank you for choosing Easy Garden Irrigation. We look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

The items were exactly as I ordered and…

The items were exactly as I ordered and delivered very quickly with no hassle.

2 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Patrick,

Thank you for your kind feedback. We’re delighted to hear that your order arrived quickly, without any hassle, and was exactly as expected. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

All good

All good. As ordered.

2 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Jonathan,

Thank you for your positive feedback. We’re pleased to hear that everything arrived as ordered and that you were happy with your experience. We appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

First time we’ve installed a garden…

First time we’ve installed a garden irrigation system. The guides were helpful in us making the right choice. The micro-spray system was easy to install and fulfils our needs 100%.

21 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Debbie,

Thank you for your wonderful feedback. We’re delighted to hear that, as a first-time irrigation installer, you found our guides helpful in choosing the right system for your garden.  It’s especially rewarding to know that the micro-spray system was straightforward to install and is meeting your needs perfectly. Helping customers find the right solution and giving them the confidence to install it successfully is exactly what we aim to achieve.  Thank you for choosing Easy Garden Irrigation. We truly appreciate your support and wish you many years of hassle-free watering. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

I needed a Hozelock automatic watering…

I needed a Hozelock automatic watering system at short notice. Easy Garden had it in stock at a very competitive price and delivered it quickly. Can't ask for more

1 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Jerry,

Thank you for your 5-star feedback. We’re delighted to hear that we had the Hozelock automatic watering system in stock when you needed it, and that you were pleased with both our pricing and the speed of delivery.  Providing great value and reliable service is what we strive for, so it’s fantastic to know we met your expectations. Thank you for choosing Easy Garden Irrigation. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 4 out of 5 stars

Ease of purchase of spares

I have purchased items before for a DIY irrigation system and it has worked well over several years. Very adaptable, durable and long lasting, except a tendency to 'fur up' with limescale. A somewhat tiresome task to remove this.

29 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mike,

Thank you for your continued support and for taking the time to share your experience. We’re delighted to hear that your DIY irrigation system has performed well over several years and that you have found it adaptable, durable, and long-lasting. It’s always rewarding to know that our products are providing reliable service over the long term. We also appreciate your comments regarding limescale build-up. In hard-water areas, mineral deposits can accumulate over time and may require periodic cleaning to maintain optimal performance. Your feedback is valuable and will be shared with our team. Thank you again for your support. We look forward to helping with your future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Quick service

Quick service

1 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Eric,

Thank you for your feedback. We’re delighted to hear that you were pleased with our quick service. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Gardena 4mm irrigation sprayheads ,Old (Orange)and Latest versions(Blue)

There Range of Gardena garden irrigation range of products ,both their existing and past range and the new blue range of spray ends.also their communications.Delivery was fine and arrived well packed,I purchased the Gsrdena 4 mm 1mtr spray diameter ,old style and the latest versions and they both perform very similar .perfect.THE PACK OFV5 older version ,(traditional orange in colour)were half the price compared to the new versions

26 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Brian,

Thank you for your detailed feedback. We’re delighted to hear that you were pleased with our range of Gardena irrigation products, including both the established and newer spray nozzle ranges.  It’s great to know that your order arrived well-packed and that you found both the traditional orange spray nozzles and the newer versions performed equally well. We’re also pleased that you were happy with our communication and delivery service throughout your purchase.  Thank you for sharing your experience and observations. We truly appreciate your support and look forward to helping with your future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Good contact on order progress

Good contact on order progress. Helpful customer service and quick delivery. I will use them again.

1 June 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mr Bradley,

Thank you for your kind feedback. We’re delighted to hear that you were pleased with the updates on your order progress, our customer service, and the speed of your delivery. It’s especially rewarding to know that you would choose to shop with us again. We truly appreciate your support and look forward to assisting you with any future irrigation projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 1 out of 5 stars

Not great invest in another irrigation system

Bought the complete irrigation starter kit and realised only 2 if the sprinklers are 360 and the other 10 are 180.Its not clear on the description that the majority of the sprinklers are 180.Ive had to sownf another £200 for the 360 sprinkers and 180 ones now redundant. Not that easy to install.Connector to tap flimsy and leaking alreadyJets not as powerful as the video.All in all disappointing

7 June 2026
Unprompted review
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Michelle,

Thank you for taking the time to share your feedback. We are sorry to hear that the irrigation kit did not meet your expectations.  We understand your frustration regarding the sprinkler configuration. However, the contents of the kit, including the quantity of both 180° and 360° pop-up sprinklers, are detailed within the product description and component list on our website. The kit is designed to suit a wide range of garden layouts, with the 180° sprinklers typically used along borders and edges, and the 360° sprinklers positioned in more central areas.

We are also sorry to hear of the difficulties you experienced during installation. We provide technical support by phone and email, and our team is always happy to assist customers with system design, setup, and any product-related questions before or after purchase.  Your feedback regarding the tap connector and sprinkler performance is not something commonly reported. There are many factors, such as water pressure, connection setup, and installation, that can affect performance, and we welcome the opportunity to investigate these concerns and help resolve them for you.

We value all customer feedback and are disappointed to learn that your experience fell short of expectations. Should you wish to discuss any of the points raised further, our technical team would be happy to assist.  We hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

What an absolute pleasure it was…

What an absolute pleasure it was shopping with this company. It’s the first time I have bought anything like this and the website help, online guides, offer of help over the phone is amazing. This company care is almost unique today and as a first time customer means I will definitely be back. Product range is excellent and quality of product is spot on. I would highly recommend this professional and customer care centred business - thank you Easy Garden Irrigation.

27 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mandz,

Thank you so much for your wonderful review. We are truly delighted to hear that your first experience with Easy Garden Irrigation was a positive one.  Providing clear guidance, helpful resources, and ongoing support is at the heart of what we do, so it’s incredibly rewarding to know that our website, installation guides, and offer of telephone support helped give you confidence in your purchase.  Your comments about our customer care, product range, and quality mean a great deal to the whole team. We firmly believe that every customer deserves expert advice and support, whether they are completely new to irrigation or an experienced gardener.  Thank you again for your kind words and recommendation. We genuinely appreciate your support and look forward to helping you with future projects. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Great product and price and speedy…

Great product and price and speedy posting. Very happy

30 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Ren,

Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with the product, found it to be good value, and that your order arrived quickly.  It’s great to know you’re happy with your purchase. We truly appreciate your support and look forward to serving you again in the future. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

28 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Mr Tulino,

Thank you for your feedback. We’re delighted to hear that your order was delivered quickly.  We truly appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Had soe pprobles th my instaaltion,but…

Had soe pprobles th my instaaltion,but all solved after sseveral phone calls tp Easy Garden who were so helpfu.
Great customer care.

22 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Parish,

Thank you for your kind feedback. We’re pleased to hear that, although you experienced some challenges during installation, our team was able to help resolve them and get everything working as intended.  Providing ongoing support and assistance is an important part of our service, so it’s wonderful to know that you found our team helpful and our customer care met your expectations.  We truly appreciate your support, and thank you for choosing Easy Garden Irrigation. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt delivery.

29 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Gordon,

Thank you for your kind feedback. We’re delighted to hear that you found the ordering process easy and that your order was delivered promptly. We truly appreciate your support and look forward to serving you again.  🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 5 out of 5 stars

very efficient

29 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi D Clancy,

Thank you for your 5-star feedback. We’re delighted to hear that you found our service very efficient.  We truly appreciate your support and hope to serve you again soon. 🌿️💧️

Kind regards,
Lesley - Customer Support

Rated 4 out of 5 stars

Efficient!

Efficient!

28 May 2026
Easy Garden Irrigation logo

Reply from Easy Garden Irrigation

Hi Robin,

Thank you for your positive feedback. We’re delighted to hear that you found our service efficient. We truly appreciate your support and look forward to serving you again. 🌿️💧️

Kind regards,
Lesley - Customer Support

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