easyhome Reviews 

702
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 621 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally friendly, highly knowledgeable, and deeply patient throughout the entire in-store selection process. Consumers also note that purchasing furniture and various household items is remarkably smooth, exceptionally quick, and highly efficient, making it easy to find and set up desired products successfully. However, some people mentioned facing frustrating communication gaps, unexpected extra fees, or unusually slow delivery times when waiting for replacement items. A few reviewers were dissatisfied with internal management issues, occasional product defects, and unhelpful customer service responses regarding specific problem orders.

What people talk about most

Service

Clients share satisfaction on service, frequently praising friendly staff and smooth deliveries. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that staff members are exceptionally... See more

Product

Consumers find product to be positive, highlighting stunning bedroom sets, great TVs, and helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman i worked with was energetic, friendly and informed. He made my experience with your store a pleasure. This day and age when saving is harder than every. Your easy set fair pricing he... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I originally started dealing with Ridhima and then Cindy the store manager toke over. Both of the lady’s were very patient and explained the process and payments to me... See more

Company replied

Rated 5 out of 5 stars

I was in desperate need of a new livingroom set with a tv and a cool gamer set up for my husband. We had some credit issues in the past leaving us with more debt than we ever wanted to have, but we go... See more

Company replied

Rated 5 out of 5 stars

Hi the young lady's help me very well both help me in two different orders l got an yes its great an easy an yes l just gor my second order today an yes l am watching my new 65 inch TV an yes very nic... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

easyhome provides Canadians with affordable, flexible lease-to-own solutions for furniture, electronics, appliances, and more.


Contact info

  • City Centre Drive 33, L5B 2N5, Mississauga, Canada

  • easyhome.ca

4.6

Excellent

TrustScore 4.5 out of 5

702 reviews

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4.6

All reviews

(702)

658 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been with this company for…

I have been with this company for years. I am always treated fairly and if I have a problem they are quick to solve the problem. If you treat them with respect then you get respect back

4 September 2026
easyhome logo

Reply from easyhome

Hi Shelly, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 4 out of 5 stars

Customer Service

They had a hard time making me a account but filled out what I wanted and called me to make payment and sign papers two days later and delivered what I wanted two days after signing everything

4 September 2026
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Reply from easyhome

Hi Christine, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

The staff is amazing,

The staff is amazing,, they were there to help right on the spot,, they are very k8nd,,easy to talk to and gives u the kind of respect that should be given to customers! 10/10 aññ the way!! Awesome job Easy Home!! :) and the thing i enjoy the most going in there your always greeted with a smile!

4 September 2026
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Reply from easyhome

Hi Gloria, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Delivery

On time, very pleasant delivery guys, polite, respectable.

29 August 2026
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Reply from easyhome

Hi Brenda, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

REALLY PR0FESSI0NAL PE0PLE

MY EXPIERENCE WAS GREAT REALLY FRIENDLY PE0PLE THAT MAKE Y0UR SH0PPING EXPIERENCE VERY C0MF0RTABLE

29 August 2026
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Reply from easyhome

Hi William, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Very friendly and nice to work with…

Very friendly and nice to work with lovw there hospitality and honestly a very easy process if ypu have everything ready

17 August 2026
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Reply from easyhome

Hi Justin, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Joel

Joel, was amazing, the whole staff are fantastic to deal with

24 August 2026
Unprompted review
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Reply from easyhome

Hi Richard, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Seamless experience

Seamless experience. Easy approval, speedy delivery and set up.

27 August 2026
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Reply from easyhome

Hi Tyler, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Great friends like the items

Great friends like the items

27 August 2026
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Reply from easyhome

Hi Matthew, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 4 out of 5 stars

easyhome is always ready and capable of…

easyhome is always ready and capable of helping me , even with my late payments they still manage to help me somehow to get back on track

20 August 2026
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Reply from easyhome

Hi Janie, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Good service

15 August 2026
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Reply from easyhome

Hi Keven, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Awesome experience

Staff was very friendly and very good service.

19 August 2026
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Reply from easyhome

Hi Kelly, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 4 out of 5 stars

Great team to be under

Great team to be under. I’ve been a customer for almost two years now! Once I’m completed my payments and my furniture etc is mine. I will miss the team.

19 August 2026
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Reply from easyhome

Hi Theresa, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Staff were awesome

Staff were awesome. I got what I needed for a great price. And was delivered when they said they would. Always efficient and friendly service.

12 July 2026
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Reply from easyhome

Hi Kerry, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Very nice people to deal with..I had a…

Very nice people to deal with..I had a great experience..Leah was so helpful and she made everything so easy!!!

17 August 2026
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Reply from easyhome

Hi bobby, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

The employee that served me was very…

The employee that served me was very knowledgeable and friendly, she went through everything with me, she was very kind, she made the process easier and very pleasant.
Thank you

17 August 2026
easyhome logo

Reply from easyhome

Hi Heidi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 4 out of 5 stars

Been a customer with easy home for some…

Been a customer with easy home for some time, the employees have been very nice and the products ive brought very nice. So far I am very pleased with them.

16 August 2026
easyhome logo

Reply from easyhome

Hi Happy, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

Rated 5 out of 5 stars

Vary professional and helpful 10 0ut 10…

Vary professional and helpful 10 0ut 10 for service would tell friends and family to shop with you

16 August 2026
easyhome logo

Reply from easyhome

Hi Jade, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyhome!

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