Easylife Reviews 

103,205
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,540 reviews, reviewers had a great experience with this company. Customers frequently praise its efficient service, noting the ease of ordering and helpful support. Many people appreciate the prompt and timely delivery of their purchases, often receiving items as expected. Reviewers consistently highlight the good quality of products, finding them well-priced and accurately described. However, some customers noted issues with the delivery process, specifically mentioning delays or problems with courier services like Evri. A few also felt certain products were not as described, arrived incorrectly, or were of disappointing quality. Additionally, some reviewers were not happy with the ordering experience, citing upselling attempts or receiving incomplete orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers generally express satisfaction with the products, often highlighting good quality and value for... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the good quality of products,... See more

Service

Consumers find service to be positive, with many reviewers praising the friendly and efficient delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchase of new garden hose My old retractable one was lightweight but quickly got holes in the inner lining and leaked. My new purchase of a tanglefree metal coil wrapped hose should be the best a... See more

Company replied

Rated 4 out of 5 stars

Bought a talking watch. Following the set up instructions was not easy. We set the time for the alarm to activate and followed the instructions to deactivate the alarm but it will not deactivate.... See more

Company replied

Rated 4 out of 5 stars

Sturdy, stable ladders with wider steps. Delivered early, but would have appreciated a warning that you were required to attach the side arms. I am female and over 70, had to get somebody else to do i... See more

Company replied

Rated 4 out of 5 stars

Easylife fine. Delivery service very average eg not in indicated time band, just deposited on doorstep and drives off. you should monitor Evri, they are getting worse on timekeeping

Company replied



Company details

  1. #208 of 238 best companies in Homewares Shop

Written by the company

Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.


Contact info

4.2

Great

TrustScore 4 out of 5

103k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(103,205)

6,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The goods I ordered were fine and good…

The goods I ordered were fine and good value for money. However being delivered by Evri spoilt the experience. They are rubbish.

27 July 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Good service always

Easy to order, tracking good so know what to expect and ate of delivery

27 July 2026
Easylife logo

Reply from Easylife

Good Morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Delivery guy very pleasant but the app…

Delivery guy very pleasant but the app woukdnt let me track my parcel

27 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Very good serves

26 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 3 out of 5 stars

Should not advertise items when they…

Should not advertise items when they are not in stock.

27 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

Your comments have been noted.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Easy ordering and good service

Easy ordering and good service

22 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Very good company andDelivery service

Company very good would recomend Delivery service Exempt leg stimularor in use so far so good

14 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars

This order fine But still waiting for 2nd order over 3 weeks now

This order fine. Placed 2nd order 5th July. Still not received. First told out of stock will be delivered shortly after 13th. Emailed them again told out of stock till 24th July. Still not received. Should not be taken payments for items they do not have. Emailed them again today (30th July) waiting to see what reply I get back from them. Proceed with caution I would say. I have since read alot of other reviews with same problem. Should of read reviews first !

3 June 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
Please be advised that payment is taken once the goods have been dispatched.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 1 out of 5 stars

Alternative product supplied

Alternative product supplied without my permission. Probably be hesitant to buy in future. Not happy about this as I do not know if it is exactly as I originally ordered. Other than that delivery time was excellent.

27 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.

You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.

We are sorry for any inconvenience but thank you for understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Always as expected

Always as expected

27 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Weak packaging

The products I bought were fine but as they were heavy the bag that they were delivered in was almost ripped open. Bad handling by Evri?

22 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

We are sorry to hear that your order was delivered in poor condition.

We would like to assure you that, as an Easylife customer, we value your feedback in order to improve our products and services.

Your comments have been noted.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Excellent!

27 July 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

On time

On time. Courteous

27 July 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars

Sent me the wrong size shoes

Sent me the wrong size shoes, to return/replace them have to pay £7:50 postage plus correct size not in stock until September, will not be dealing with Easylife again

27 July 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
We are sorry that you are experiencing issues with our returns process.

We do offer free returns if the item is faulty.
If it is not, then you would need to cover the cost of return.
Our collection service starts from £5, however you can use your preferred method of returns if you do not wish to use our collection service.
You can call us on 0333 030 0777 or email help@easylife.co.uk to discuss a return.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars

Good quality

Good quality, inner ribbon to alter fit. Very pretty and easy to wear.
Delivered quickly.

26 July 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 3 out of 5 stars

Delivery.

Just thought you could have let us know that delivery was going to be late.Goods ordered in mid may received end of july.

27 July 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars

Easy contact and practical items.

Easy contact and practical items.

27 July 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Good quality products

Good quality products

27 July 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

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