Purchase of new garden hose My old retractable one was lightweight but quickly got holes in the inner lining and leaked. My new purchase of a tanglefree metal coil wrapped hose should be the best a... See more
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Review summary
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Bought a talking watch. Following the set up instructions was not easy. We set the time for the alarm to activate and followed the instructions to deactivate the alarm but it will not deactivate.... See more
Company replied
Sturdy, stable ladders with wider steps. Delivered early, but would have appreciated a warning that you were required to attach the side arms. I am female and over 70, had to get somebody else to do i... See more
Company replied
Easylife fine. Delivery service very average eg not in indicated time band, just deposited on doorstep and drives off. you should monitor Evri, they are getting worse on timekeeping
Company replied
Company details
- #208 of 239 best companies in Homewares Shop
Written by the company
Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.
Contact info
Walbrook West, ME12 3XT, Sheerness, United Kingdom
- 0333 030 0777
- help@easylife.co.uk
- easylife.co.uk
4.2
Great
103k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Easylife
Good morning,
Thank you for your review!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Excellent ServiceTaking the order with precision and…
Taking the order with precision and suggestions given cordially on the phone.
Tracking and delivery on time and directions followed by communication to say delivery completed.
Happy with the service, and have subsequently placed another order.
21 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Process was very simple and delivery…
Process was very simple and delivery was very prompt
22 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Evri delivery is rubbish!
As I have already written to easylife, I had a problem with the courier. The parcel was left downstairs in the tenement building....I live two flights up in the building. One of the reasons for ordering online is to get goods delivered to my door. I had to go and retrieve the parcel from where the lazy EVRI courier left it.
I have no problem with easylife itself and received a nice apology for the delivery...or lack of!
22 July 2026
Reply from Easylife
Good morning,
Thank you for your review.
We are sorry to hear that you were not satisfied with the delivery of your order.
Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.
They also provide a 2-hour delivery window on the tracking so you know when to expect your parcel.
We are incredibly sorry if this was not the case in this instance.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Reply from Easylife
Good afternoon,
If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.
You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.
We are sorry for any inconvenience but thank you for understanding.
Kind Regards,
Easylife
Horrendous service and customer care
Two month delay
No communication
Wrong item delivered. Refused to send correct item until they pick up the one they wrongly sent. Complaint not responded to. No apology. Horrendous customer care. Will never use this company again
When they refer you to customer services nothing changes and they show no acknowledgement of their failings or how they will resolve just what they require the customer to do eg return the package and wait for a later delivery. Awful
Got same product from Amazon and no delivery cost!
22 July 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
We would like to assure you that as an Easylife customer, we value your feedback in order to improve products and services.
Your comments have been noted.
If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.
You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.
We are sorry for any inconvenience but thank you for understanding.
Kind Regards,
Easylife
Easy to order by telephone
9 July 2026
Reply from Easylife
Good afternoon,
Thank you for your review!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Easy life were quick to resolve my…
Easy life were quick to resolve my problem and deliver my goods. The products were fairly priced and good quality. Recommended seller.
22 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
we had a wrong conection
we had a wrong conection, but you put it right without any problems,very helpfull .A phone call spoke to a person,after having the product for 2 years,was a great help, I call that good service.thank you. M.Ward
21 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Jack was wonderful and solved my issue…
Jack was wonderful and solved my issue quickly, thanks
16 November 2025
Reply from Easylife
Good morning,
Thank you for your review!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Delivery as expected.
Delivery as expected.
Brilliant pest & fly killer deterrent.
Thank you.
21 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
You were very prompt with my order as…
You were very prompt with my order as always and very pleased with products Evri delivery is superb thank you all.
21 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
2nd cover ordered s the 1st was great…
2nd cover ordered s the 1st was great and delivery was great too. Highly recommend 5*
9 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Communication is first class.....8
21 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Faultless purchase
Simple ordering experience, product exactly as indicated in catalogue, swift dispatch and speedy delivery within timescale suggested. Faultless purchase.
20 July 2026
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good morning,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Reply from Easylife
Good Afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
Sorry for delay
Sorry for delay. I can assure you that you gave me a first class service. I think these reviews are important and would have certainly replied to you had you, had you not been your usual high standard. 24/07/26.
27 April 2026
Reply from Easylife
Good Afternoon,
Thank you for your review!
Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Easylife
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