Easy Lighting Reviews 

3,605
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Purchased a big standard lamp shade from this companies large range. Very helpful and polite staff. There was a bit of a delay on delivery but this hiccup was resolved quickly after a phone call. No h... See more

Rated 5 out of 5 stars

We placed an order and were then surprised when it didn't arrive as promptly as we were expecting. A call to the company identified that there had been a slight glitch with a few orders at the time a... See more

Rated 5 out of 5 stars

Found this site by chance and glad I did. Lots of choices to be had and once you’ve chosen it’s easy to order and pay. Easy lighting keep in touch regularly so you know when to expect your deliver... See more

Rated 5 out of 5 stars

Soooo happy with my lights, Tiffany style ceiling lights with orange/white glass and black fittings. I was a bit worried the orange would be too intense but it’s more of an amber glow, got two for my... See more

Company details

  1. Lighting Shop

Information provided by various external sources

The Home of High Quality, Contemporary & Traditional Lighting since 2002


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

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4.7

All reviews

(3,605)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, delivery was prompt and the items bought were exactly what I was expecting.
On the less positive side, I feel that having to pay for returning goods is not a brilliant idea. The fact that the company does not have a shop at which to view the items means that the first time the customer sees what has been bought is when they are delivered. If the purchase is not as expected, a free returns policy would be appreciated.

21 August 2022
Rated 5 out of 5 stars

Excellent customer service

We were kept informed about delivery times. The lights arrived on time but two shades were missing. EasyLighting immediately sent us the missing shades. The lights look very stylish and we are delighted with them.

15 August 2022
Rated 5 out of 5 stars

Great Quality

I bought a single lampshade. It arrived on time without any issues and is exactly the colour I needed and excellent quality. Very happy.

14 August 2022
Rated 1 out of 5 stars

Lampshade delivery

Lampshade thrown over gate as driver did not wait for it to be opened. Shade covered in tiny pieces of shredded cardboard which had got under the cellophane wrapping which was broken. All
In all a bad experience.

9 August 2022
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Reply from Easy Lighting

Hi Judith,

Once again we apologise for the way in which your shade was received.

We will communicate this back to our supplier then we can avoid the issue occurring again.

As discussed we are happy that you have managed to find a solution.

Kind regards,
Shelley Marriott

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