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4.2
Great
24 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional Service and fast responses…
Exceptional Service and fast responses via email assistance.
13 February 2026
Unprompted review
Good and fast website
Good and fast website, easy to look for accommodations. Good and fast customer service!
6 January 2026
Unprompted review
Reply from Easylogement
Hi Anton,
Thank you so much for your review!
We’re happy to hear that you found the website fast and easy to use, and that our customer service met your expectations. Your feedback means a lot to us.
Kind regards,
Kristine
Easylogment.fr
Very easy to work with
Very easy to work with! I had an issue with my subscription and the team at Easylogement handled it quickly and efficiently. Very satisfied with the outcome and service!
1 December 2025
Unprompted review
I love how the website was structured…
I love how the website was structured and the customer service is so generous!
22 November 2025
Unprompted review
Responsive customer service
The support team and customer service are very professional and responsive.
I appreciate that I got a quick resolution of my subscription issue.
20 November 2025
Unprompted review
Good prompt response from the customer…
Good prompt response from the customer service team. Website easy to use.
19 November 2025
Unprompted review
Good customer service and fast replies
Good customer service and fast replies, I appreciate their help!
4 November 2025
Unprompted review
Easy to use and customer service team…
Easy to use and customer service team is kind and easy to work with as well. Lots of listings.
12 October 2025
Unprompted review
They are very responsive
They are very responsive, they answer your messages immediately. I canceled the contract one day too late, and they offered to refund me for the month. I am very grateful to them.
1 October 2025
Unprompted review
Very predatory behaviour
The trial period is very short (only 4 days), and the subscription that follows is extremely expensive (~50€) — catching you off guard. I was even charged twice during the trial period.
To make matters worse, you cannot cancel immediately; the system forces you to wait at least 24 hours before cancellation, clearly designed so that many people forget and end up being charged.
This feels intentionally deceptive and exploitative. I would strongly advise against using this website.
27 September 2025
Unprompted review
Reply from Easylogement
Hi Alan,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that you feel disappointed — that’s never the experience we want our users to have.
Our 4-day trial period is designed to give new users full access to our service before any renewal occurs. The subscription and renewal details are clearly stated both on the payment page and in the terms and conditions that must be accepted before purchase.
Regarding the 24-hour waiting period for cancellation, this is a technical measure to prevent automated misuse of the platform and ensure fair access for all users — not to restrict cancellations.
We’d really like to look into your case in more detail to make sure everything was handled correctly and to see what we can do for you.
Please contact us directly at support@easylogement.fr
with the email used for your account, and we’ll review your case right away.
We appreciate your feedback — it helps us continue improving our service and communication.
Kind regards,
Kristine
Easylogement Support Team
Easylogement was a lifesaver
Easylogement was a lifesaver, but I wish they had more options in smaller cities.
3 February 2025
Unprompted review
Great website
Great website! Found my apartment in less than a week. The search filters were helpful, but some listings lacked photos.
16 January 2025
Unprompted review
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