EasyPass Preston Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching skills, patience, and supportive approach, which greatly helped in building confidence. Many people highlight the clear instructions and effective teaching methods that contributed to their success in passing tests, often on the first attempt. The overall service is frequently described as professional and highly recommended. However, some customers expressed dissatisfaction, noting that lessons could be unstructured and progress felt slow. A few reviewers mentioned that their instructors occasionally used their phones or took personal calls during lessons. These individuals also felt that the teaching focused primarily on passing the test rather than developing comprehensive driving skills for real-world scenarios.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting several instructors for their... See more

User experience

Consumers find user experiences to be positive. Many customers praise their instructors for their clear... See more

Instructions

Reviewers mention positive feedback about instructions. Many customers praise their instructors for being... See more

Service

Customers had positive experiences with service. Many reviewers praised the instructors for their supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to sincerely thank my instructor mansoor sir.He is an excellent teacher and a very hard-working instructor. He explained every single thing clearly and made sure I understood everything.... See more

Rated 5 out of 5 stars

I just passed my driving test and I couldn’t have done it without Adam! From the very first lesson, they were patient, professional, and incredibly knowledgeable. They helped build my confidence behin... See more

Rated 5 out of 5 stars

I am very pleased to say that I was able to pass in my very first attempt. All thanks tk my instructor, Mr. Mansoor. Even in lesser time than normal, he was able to guide me properly and appropriately... See more

Rated 5 out of 5 stars

Passed on my 1st attempt thanks to Mansoor. He really paid attention to my weak areas and helped me perfect them without neglecting anything else. He adjusted his teaching methods to my learning style... See more


Company details

  1. Driving school

Written by the company

Preston based driving school with over 10 years of modern experience in driver tuition.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Prselav no good

Dropped by Preslav after missing two lessons, paid for the first and offered to pay for the 2nd one even though I wasn't going to attend, but understand the instructor misses out. Unsure as to how this can effect his 'budget' when I'm paying for missed lessons, was about 20 hours and £500 in so just be careful when booking with EasyPass, not a good experience. Already have a new instructor with lessons 3-5pm on weekdays, so you do you EasyPass 👍

Also, had multiple times where I'd finish half an hour early due to a leg injury, still paid for my full time....

The instructors entire issues was the fact he was missing out on money, offered to pay, still dropped so where is the logic?

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Best driving school

Vikesh is such an amazing instructor.. He is so patient, kind and polite. He helped me to gain my confidence in driving. I am really thankful to him.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Instructor - Farid

I had a very good instructor in the person of Farid, his detailed teaching and instructions made it very easy for me to pass my test. He is very experienced too and that is added advantage for any potential student. Farid is the best

30 May 2024
Unprompted review
Rated 5 out of 5 stars

He is simply awesome (Farid)

He is simply awesome (Farid),the best and professional, patient and ensures to fine tune your areas of weaknesses. I have been lucky to have him as my instructor and thankful to him for transforming me into a confident driver on the road. I have passed my exam in first attempt and truly enjoyed entire experience of learning.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Instuctor was nervous and disencoraging

Done over £800 worth of lessons bearly got to drive to and from my house on very few occasions my instructor was a nervous wreck always breaking and grabbing the wheel and clinging to the door handle...would not recommend desmond if you are a 1st time driver
as he will have your confidence through the floor, left and went with a new Instuctor and the diffence in behaviour is unbelievable.

16 February 2024
Unprompted review
EasyPass Preston logo

Reply from EasyPass Preston

Hello, i’m sorry you had a poor service but unfortunately you have reviewed the wrong easypass company. we are based in Preston Lancashire. I would ask kindly if you could remove this post as it’s affecting my business. Kind regards

Rated 5 out of 5 stars

Farid is simply awesome instructor

Farid is simply awesome instructor. He exactly identifies the gaps and mistakes and corrects them swiftly. In just 4 classes I have passed my practical test. His tips and tricks helped me gain pace much quicker. Thank you so much Farid!! 😇🙏🏻

21 April 2024
Unprompted review
Rated 5 out of 5 stars

What a great learning tricks ever i…

What a great learning tricks ever i learned here I really appreciate the efforts of instructors here especially Farid ahmad i took just 5 lessons and pass my test i am very thankful to Allah and Farid ahmad great instructor . So i suggest to all guys best of luck to all 🥰

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I am pleased to write this review about…

I am pleased to write this review about Easy Pass, and my instructor Vikesh , who brought me today to pass my driving test. I have been practicing with a different school for almost one year, and failed my test 3 times because of my nerves and confidence, then I contacted Easy pass and I have had the privilege of practicing with Vikesh, who with simple and practical methods brought my confidence up and in only 5 weeks of training he took me to pass my test ! I recommend this school to those who plan to get the driving licence ! A massive thank you to Vikesh for your support and encouragement! See you on the road soon 🚗

27 March 2024
Unprompted review
Rated 1 out of 5 stars

I would give zero if possible for…

I would give zero if possible for Newcastle branch
Horrible unprofessional no regular lessons no respect for the client waisted my time and

16 January 2024
Unprompted review
EasyPass Preston logo

Reply from EasyPass Preston

Hello, unfortunately you have reviewed the wrong easypass company. Please remove this post from our page as it hurts our ratings.

Rated 5 out of 5 stars

Very good teacher

Very good teacher, taught me stuff very concise and consistently, and made me feel comfortable and supportive throughout the whole process.

25 December 2023
Unprompted review
Rated 5 out of 5 stars

Passed first time today with Vikesh !

Passed first time today with Vikesh !! Lovely instructor very professional with whatever they teach … great patience and calm nature which is very important for the learners to grasp the knowledge !! Gave me lot of confidence and ultimately I passed with just 1 minor !! 5 stars for the company and highly recommended driving school !!

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely quality.

Couldn't have asked for a better instructor. Thanks to Jenish I managed to pass my test first time with only one minor fault. Lessons were structured perfectly, everything was always explained thoroughly, and he was always patient and calm during lessons. Would highly recommend to anyone who is nervous to being lessons or just anyone looking for an instructor to begin lessons.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

great experince

With Salimbhai's help, I have passed my exam.
In my opinion, he is an excellent instructor, who taught me everything calmly and patiently.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Best Driving school

I passed the test in my first chance with Easy pass. Vikesh is a very motivating and kind instructor and taught me the best. He is a good experienced teacher and I learnt a lot from him from our lessons. Would definitely recommend to anyone looking to pass their driving asap. Easy pass.... wish you the best

4 September 2023
Unprompted review

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