Easy Pay Mobility Reviews 779

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very pleased with the service , it was easy and quick from ordering to delivery both William and the delivery driver very polite and easy to speak to. I am looking forward to my first trip out. Cheryl... See more

Rated 5 out of 5 stars

Easy to talk to over the phone terms and conditions explained so one can understand. Company did what it said. Happy with scooter got a bit freedom back Can do my own shopping pay my own bills get... See more

Company replied

Rated 5 out of 5 stars

Stefan in sales/hire explained everything well alkaying any doubts and concerns regarding the hire agreement. The insurance and break down cover gives peace of mind. Kieran who delivered my scooter w... See more

Company replied

Rated 5 out of 5 stars

Very smooth swapover mathew was on time. Very pleasant lad please let him know Yes from initial phone call everything was set in motion & had new scooter within 1week so thank you so much for you... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Welcome to Easy Pay Mobility the UK's largest Mobility Scooter Hire and Rental specialist. Renting a Scooter has never been easier.

Written by the company

Mobility Scooter Hire Packages

FREE Insurance, FREE Breakdown Recovery + All Repairs Included

Our fully encompassing hire packages make owning a scooter easy and hassle free. Included in the monthly rental is Full Insurance, Breakdown Recovery Service and all Repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

779 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The delivery driver Matt P was very…

The delivery driver Matt P was very helpful & instructive. A+++

20 May 2024
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Reply from Easy Pay Mobility

Hi Barbara,

Thank you for leaving us a 5 star review 😊

We're pleased Matt was excellent as always and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Amazing service....

I was very impressed at how easy the process was. Mobility Giant really listened, took on my concerns, answered all my questions and explained the whole process, they were extremely helpful, friendly, supportive and very professional. They kept me informed from the beginning right through to delivery. The gentleman that delivered the scooter went through everything with me from how to turn it on to dismantling in order to get into the car. I can't rate this company highly enough and wouldn't hesitate in recommending their services to anyone. Thank you very much and I'm going to enjoy my new found freedom.

17 May 2024
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Reply from Easy Pay Mobility

Hi Helen,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Delivered by Raul

Delivered by Raul , very helpful with instructions, when I get more used to the scooter with driving I will be able to forward a proper review.

17 May 2024
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Reply from Easy Pay Mobility

Hi David,

Thank you for your 5 star review 😊

We're pleased you loved our service and we look forward to hearing your feedback on your scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

There were no problems what's so ever I…

There were no problems what's so ever I had a few question I wanted clarifying,this was answered promptly by the customer service and the sales staff.allso delivery and demo exellant .

16 May 2024
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Reply from Easy Pay Mobility

Hi George,

Thank you for your 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Always treat you with respect

Always treat you with respect. I am on second rental scooter. I wouldn't go any where else. Perfect in every way

15 May 2024
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Reply from Easy Pay Mobility

Hi Liz,

Thank you for your 5 star review and going for your second scooter with us 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Wonderful service very helpful, kind and patient

Delivery on time with a very nice chap who explained everything with patience.
Very pleased with the new shiny scooter, going to take it for a test run this afternoon.
Thank you.

15 May 2024
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Reply from Easy Pay Mobility

Hi Teresa,

Thank you for your 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Classic.

I like my mobility scooter has there are no problems , and it was delivered on the day they said it would be, and the person who delivered my scooter was so helpful and well mannered.

7 May 2024
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Reply from Easy Pay Mobility

Hi Barry,

Thank you for your 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 4 out of 5 stars

The service from the company was good…

The service from the company was good .the scooter was explained by the delivery driver but when my husband went to try it out round the car park the driver was gone and I think was not good

10 May 2024
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Reply from Easy Pay Mobility

Hi Pauline,

Thank you for your review 😊

We're pleased you loved our service. We're sorry our driver left, he was under the impression your husband was going out for a long test drive on his own.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Very happy

Very happy with how I was treated kept up to date with delivery delivery driver Very friendly and helpful would recommend to anyone

8 May 2024
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Reply from Easy Pay Mobility

Hi Allan,

Thank you for your 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

The gentleman who delivered scooter…

The gentleman who delivered scooter was very polite.helpful .and listened to what I had to ask about it showed everything .he was a pleasure to meet and to spek to .100 percent

8 May 2024
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Reply from Easy Pay Mobility

Hi Joan,

Thank you for your 5 star review 😊

We're pleased to hear our engineer was fantastic when delivering your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Hi I had my scooter delivered on the…on Friday the 3rd of may

Hi I had my scooter delivered on the day and time they said. The man who delivered it was very polite and showed me how everything works and what to do if I needed to get in touch with them. But I have one problem I can’t get the tiller to work. He did show me but I can’t do it, is there anyway you could help me out with it please
Thank you
Janet France

7 May 2024
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Reply from Easy Pay Mobility

Hi Janet,

Thank you for your 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter. I am pleased to hear our engineers explained how to use your tiller.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Stress free .quick and easy

Stress free .quick and easy . My scootee arrived on time and explained to me . Was nervous going with a rental at firat but these guya are amazing. Back to my independence and fresh air. Thank you guys

7 May 2024
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Reply from Easy Pay Mobility

Hi Janet,

Thank you for your 5 star review 😊

We're pleased you found everything to be stress free and easy. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

So easy to use and the boy that brought…

So easy to use and the boy that brought it oot to me explained everything easily especially taking it apart and putting it back together.he was very helpful

7 May 2024
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Reply from Easy Pay Mobility

Hi Steven,

Thank you for your 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

The very pleasant Raul deliverd and…

The very pleasant Raul deliverd and denonstated and did any adjstments to the great Galaxy Scooter. What a superb service?
Hireing a mobility scooter is the trouble free way to go. Well worth 10 Stars

30 April 2024
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi David,

Thank you for your 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

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