Easy Pay Mobility Reviews 779

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with the service , it was easy and quick from ordering to delivery both William and the delivery driver very polite and easy to speak to. I am looking forward to my first trip out. Cheryl... See more

Rated 5 out of 5 stars

Easy to talk to over the phone terms and conditions explained so one can understand. Company did what it said. Happy with scooter got a bit freedom back Can do my own shopping pay my own bills get... See more

Company replied

Rated 5 out of 5 stars

Stefan in sales/hire explained everything well alkaying any doubts and concerns regarding the hire agreement. The insurance and break down cover gives peace of mind. Kieran who delivered my scooter w... See more

Company replied

Rated 5 out of 5 stars

Very smooth swapover mathew was on time. Very pleasant lad please let him know Yes from initial phone call everything was set in motion & had new scooter within 1week so thank you so much for you... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Welcome to Easy Pay Mobility the UK's largest Mobility Scooter Hire and Rental specialist. Renting a Scooter has never been easier.

Written by the company

Mobility Scooter Hire Packages

FREE Insurance, FREE Breakdown Recovery + All Repairs Included

Our fully encompassing hire packages make owning a scooter easy and hassle free. Included in the monthly rental is Full Insurance, Breakdown Recovery Service and all Repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

779 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy with the whole experience…

Very happy with the whole experience from the start of enquiring about hiring a mobility scooter & delivery.
A very helpful lovely guy Wayne delivered to me & explained everything in detail clearly.
I am really pleased with the service & delighted with my scooter.

Kind regards Tracey x

14 March 2024
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Reply from Easy Pay Mobility

Hi Tracey,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and the delivery by our driver Wayne. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Good, friendly service

On time, great service, helpful, very pleased thank-you

20 March 2024
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Reply from Easy Pay Mobility

Hi Shirley,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service, we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 4 out of 5 stars

The time had come to ge more mobile

After some time consideration of wether to buy the idea of renting seemed a better idea in my case after research by my son in law your company came out top.and the fairly ease in which agreement took place .the delivery was spot on time and David explained all the paperwork and use of the buggy in a clear manner

19 March 2024
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Reply from Easy Pay Mobility

Hi Terence,

Thank you for leaving us a postive review. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Happy customer

I want to thank Mobility Giant for such an good experience I have had with them. All through the process I have been kept up to date with what's going on. On the day of delivery I was given a 2 hour time slot and then I could track my scooter once it was 1 hour away, which was great as I was so excited to be getting a new mobility scooter. Once here Raul couldn't have been more helpful. He went through all the controls to show me how it worked, he even reversed it into my out house for me so when I was ready to use it I only had to drive it out, which was so helpful, thank you Raul. I will be recommending this company to friends and family and will be buying a car boot scooter from them in the future. Thanks again Mobility Giant.

15 March 2024
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Reply from Easy Pay Mobility

Hi Tania,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and the delivery by our driver Raul. We look forward to hearing back from you when you need a car boot scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Very friendly and helpful to easy friendly great company

Very friendly and helpful to, felt at ease talkin n signing up with them, very happy with my scooter and great to know there there if I need them, thanks

12 March 2024
Unprompted review
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Reply from Easy Pay Mobility

Hi Toni,

Thank you for leaving us a 5 star review 😊

We're pleased you found helpful and easy to deal with. We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Raul the mobile mechanic was great.

Raul the mobile mechanic was very very helpful. In fact I have few complaints about how my problems are resolved by all the Mobility Giant staff. My wife and I are very happy.

8 March 2024
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Reply from Easy Pay Mobility

Hi Adam,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Super helpful.

After a slightly bumpy start, William helped me so much to transition from car to mobilty scooter! I had many questions as a first time rounder and he promptly and knowledgeably answered them all with great understanding and patience. Top marks.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Easy to set up

Easy to set up. Helpful employees. Reliable delivery man

23 February 2024
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Reply from Easy Pay Mobility

Hi Warren,

Thank you for leaving us a 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Kymco maxi xls

Great service. Arrived quickly.very pleased.david the delivery driver.was very friendly and helpful. Highly recommended. He deserves 5 stars.aŕrived on time.explained everything about controls etc.thankyou david.and easy pay mobility. Highly recommended

14 March 2024
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Reply from Easy Pay Mobility

Hi Kevin,

Thank you for leaving us a 5 star review and kind words towards our driver 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

My delivery driver

David who delivered my scooter was so lovely and kind. Placed my scooter where I asked and even helped me cover it over as it was raining. Thanks so much couldn’t have asked for a nicer chap

12 March 2024
Unprompted review
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Sally,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Prompt delivery by friendly/helpful…

Prompt delivery by friendly/helpful chap.
Nice scooter.
Thankyou.

11 March 2024
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Reply from Easy Pay Mobility

Hi Tony,

Thank you for leaving us a 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Delivery chap was helpful

Delivery chap was helpful, informative and polite. Answered any questions I had, although he had pretty much covered everything!

27 February 2024
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Reply from Easy Pay Mobility

Hi MQ,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Matt was earlier than predictive very…

Matt was earlier than predictive very curtios and very helpful showed me everything I thank-you as my scooter is better than I thought it would be I love it

4 March 2024
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Reply from Easy Pay Mobility

Hi Donna,

Thank you for leaving us a 5 star review 😊

We wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish quick delivery Fantastic scooter & very helpful & friendly delivery driver he couldent do enough for us a big thankyou to David .

1 March 2024
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Reply from Easy Pay Mobility

Hi Maureen,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

A brilliant company to deal with

A brilliant company to deal with. the scooter was well presented ,and explained by a very nice man Raul. Customer service was efficient and solved my problem straight away. I would score them 10/10

16 February 2024
Easy Pay Mobility logo

Reply from Easy Pay Mobility

Hi Ian,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

Rated 5 out of 5 stars

I have to say quite unequivocally the…

I have to say quite unequivocally the service I received was outstanding and highly efficient. Couldn’t be bettered in my opinion.

28 February 2024
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Reply from Easy Pay Mobility

Hi Peter,

Thank you for leaving us a 5 star review 😊

We're pleased you loved our service and we wish you all the best on your new scooter.

William
Easy Pay Mobility

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