Easy Reserve Ltd Reviews 

501
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the extremely smooth booking process and the well-designed website that makes finding and reserving holiday properties completely straightforward. People frequently highlight the remarkably prompt responses and exceptionally helpful customer service when asking various questions about their planned trips. Consumers note that communication remains clear and consistent throughout the entire reservation journey. Some reviewers were not happy with unexpected booking cancellations, potential risks of double bookings, or localized issues arising right after completing their reservations. A small group of people also noted experiencing sudden complications or uncertainties following their initial bookings.

What people talk about most

Booking process

Customers shared immense satisfaction regarding the booking process, describing it as quick, smooth, and... See more

Response time

People report positive experiences with response time, frequently highlighting that consumers receive quick... See more

User experience

Reviewers highlight satisfaction with user experience, noting that the site is well designed, simple to... See more

Service

Users describe positive interactions with service, highlighting that it was easy and next to none. Consumers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lucia took on board our needs in the search and identified a good option. She also answered all requests for ifurther information in a speedy manner. The reservation and payment was quick and easy

Company replied

Rated 5 out of 5 stars

Your site is very well designed and it was easy to navigate and notice the details, especially the insurance that comes with the rental. I also received a very quick response to the one question that... See more

Company replied

Rated 5 out of 5 stars

We had reason to contact Easy Reserve to manage a booking error. We explained the situation and the staff at Easy Reserve were: prompt in their response Understood the issue Dealt with the prop... See more

Company replied

Rated 5 out of 5 stars

The fact that Lucia and Sanneke were extremely patient, helpful, and answered my questions very quickly.

Company replied


Company details

  1. Holiday home letting agency
  2. also in
  3. Vacation rental
  4. Wedding Venue

About Easy Reserve Ltd

Written by the company


Easy Reserve Limited is an online holiday rental company that publishes vacation rentals provided by large tour operators, agencies and direct homeowners.

Easy Reserve's websites are the best place to start when planning a holiday: from luxury villas with pool in popular tourist areas of Italy, to cosy apartments and vacation rentals in Greece, Croatia, Spain etc, we have it all!

Our multilanguage websites are
Easy Reserve Italy Villas Tuscany Villas Holiday Homes Provence Easy Reserve is based in Dublin, Ireland, but our multi-lingual support personnel are located internationally.

Our mission is to help people experience the local culture, history and the beauty of the location they choose for their holiday, providing them with the perfect accommodation that will suit all of their needs.

Our motto is “Easy Reserve… Great vacations made easy!”.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(501)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

On line booking was easy

On line booking was easy. Looking forward to our winderful week at the villa in Italy.

14 June 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Greg,

Thank you for taking the time to leave us a review - we love to hear back from customers!

We're so glad that you found the booking process easy and we hope you have an incredible stay at your villa in Italy.

If you need anything else before, during, or after your stay, please don't hesitate to get in touch with our team!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

The answers given sere very clear and…

The answers given sere very clear and quick, and the price on this site was lower.

30 May 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Bruno,

Thanks for leaving us a review - we love to hear back from our customers!

We're delighted to hear that you received quick and clear answers and found the price to be satisfactory.

Please let us know if we can help you with anything else.

Best regards,
Easy Reserve

Rated 4 out of 5 stars

Booking process and response time

Booking process and response time was great however still awaiting final confirmation as it seems there is a risk of double booking which could mean cancellation of our planned holiday....

29 May 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Michael,

Thank you for leaving us a review, we appreciate you taking the time to do so!

We're very sorry that there was confusion with your booking. Our team always works hard to secure the dates that guests want and usually do so. Unfortunately, in this rare instance there was a problem with the calendar of the property agent and a delay in their getting back to us, so we weren't able to meet our usual outcome.

If you need any help with anything else, we would be more than happy to help you book a perfect vacation rental in the future or deal with any other queries.

Best regards,
Easy Reserve

Rated 5 out of 5 stars
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Francesco,

We're always glad to hear back from customers - thank you for taking the time to leave a review!

We're also happy to learn that you enjoyed excellent service when booking with us.

Please let us know if you need anything else before, during, or after your vacation.

Best regards,
Easy Reserve

Rated 4 out of 5 stars

Quick response

In general good but maybe more effective if there is one point of contact.

22 May 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Guðrún,

Thank you so much for taking the time out of your day to leave us a review.

We're happy to hear that you had a good experience booking with us and enjoyed quick responses.

Please let us know if we can help you with anything else before, during, or after your vacation and maybe, if you have a continued positive experience with us, you might consider coming back and leaving us that fifth star 😉

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Very straightforward to deal with

Very straightforward to deal with. A pleasure.

8 May 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Patrick,

Thank you so much for taking the time to leave a review - we love to hear back from customers!

We're happy to hear that you had a straightforward experience booking with us.

Please don't hesitate to get in touch should you need anything else from us before, during, or after your vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Fast responses

Fast responses - Great Customer Service - Easy to navigate site

7 May 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Dear Jaclyn,

Thank you so much for leaving us a review - we love to hear back from our guests!

We're also delighted to hear that you received fast responses and great customer service and that you found our website easy to navigate.

Please get in touch if you need anything else at all before, during, or after your vacation!

Best regards,
Easy Reserve

Rated 4 out of 5 stars

Good service and all queries answered

Company dealt with a number of emails as we were trying to organise flights. We weren’t pressured and every query was answered. The phone response was very good too.

29 April 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Bernadette,

Thank you so much for leaving us a review - we love to hear back from customers!

We're also delighted to hear that you found our team responsive and helpful throughout the planning and booking process.

Please stay in touch and reach out if you need anything else before, during, or after your vacation. And, maybe, if our team continues to impress, you might come back and leave another review with that fifth star 😉

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Our stay is still to come

Our stay is still to come, but so far everything has gone perfectly. The booking process was very easy, smooth, and well organized. We’re really looking forward to our vacation!

30 April 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Elisabetta,

Thank you for leaving us a review - we love to hear back from customers!

We're so glad to hear that the booking process went so smoothly for you and that everything was easy and well organised.

Please get in touch if you need anything else before, during, or after your stay and we hope you have a wonderful vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Used Easy Reserve for an Easy Reserve

Lucia took on board our needs in the search and identified a good option. She also answered all requests for ifurther information in a speedy manner. The reservation and payment was quick and easy

17 April 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Rosalyn,

Thank you for leaving us a review - we love to get feedback from our customers!

We're so happy to hear that Lucia was able to provide you with a good vacation rental option based on your requirements and that she was able to answer all of your questions swiftly - she's a wonder! We're also glad to hear that the reservation process went so well.

Please do not hesitate to reach out should you need anything else before, during, or after your vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Veronica,

Thank you so much for taking the time to leave us a review!

We're so happy to hear that you had great help and appreciated the personalised service so far.

Please do not hesitate to contact us should you need anything else throughout the entire process - from before your stay, to the holiday itself, to once you arrive home.

Best regards,
Easy Reserve

Rated 5 out of 5 stars
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Christian,

Thank you for taking the time to leave a review.

Glad to hear that you feel like we were able to walk the walk after talking the talk!

We hope you enjoy your vacation and continue to walk towards wonderful experiences with us in the future.

Best regards,
Easy Reserve

Rated 5 out of 5 stars

easy handling

offers, communication and after sale service are great, way less uncomplicated than usua

10 April 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Alexander,

Thank you for taking the time out of your day to leave us a review - we really appreciate it!

We're delighted to hear that you were happy with our service and communication.

Please do not hesitate to get in touch with our team of seasoned villa experts should you need any further support from us!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Straightforward - how it should be

The link to the portal worked fine and booking and payment was straightforward and working on the first try. How it should be, thanks!

23 March 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Johannes,

Thank you so much for taking time to leave us a review as we love to hear back from customers!

We're so glad to hear that all went well and as it should.

Please do not hesitate to get in touch should you need anything else before during or after your vacation!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

The booking process was completely…

The booking process was completely straightforward. No issues.

15 March 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Stan,

Thanks for taking the time out of your day to leave us a review - we love to hear back from customers!

We're really happy to hear that you had a good experience booking with us and found it to be straightforward.

Please do not hesitate to get in touch with our team should you need anything else before, during, or after your vacation.

Best regards,
Easy Reserve

Rated 4 out of 5 stars

good choice of villa

good choice of villa
web site easy to use

12 March 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Patrick,

Thank you so much for taking the time to leave a review - we really appreciate it!

We're glad you had a good experience booking with us and that you were happy with the choice of villas.

Please do not hesitate to contact us should you need anything else at all. Perhaps, if you have as good an experience with your stay, you might come back and give us that fifth star 😉

Best regards,
Easy Reserve

Rated 5 out of 5 stars

yes it was good

8 March 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Thomas,

Thanks for taking the time out of your day to leave us a review - we really appreciate it!

We're glad to hear that your experience of booking with us was a good one.

Please be sure to reach out to our team if you need anything else at all!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Easy booking process

Easy to book with 🤩

7 March 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Alison,

Thank you so much for taking the time to leave us a review - we love to hear back from our customers!

We're so glad to learn that you found the booking process easy and that you were happy with it.

Please do not hesitate to get in touch should you need anything else before, during, or after your vacation.

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Easy booking

Simple booking and prompt response to questions.

15 February 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Gina,

Thank you so much for taking the time to leave us a review - we love to hear back from customers!

We're also delighted to hear that you found the booking process simple and that our team were able to answer your questions swiftly.

Please let us know if you need anything else before, during, or after your vacation and we hope you have a wonderful trip!

Best regards,
Easy Reserve

Rated 5 out of 5 stars

Great Customer Service

Good Communication/Good Customer Service

27 January 2026
Easy Reserve Ltd logo

Reply from Easy Reserve Ltd

Hi Torsten,

Thank you for taking the time out of your day to leave us a review!

We are so glad to hear that you had a good experience booking with us and that you were happy with the customer service.

Please do not hesitate to get in touch should you need anything else from us before, during, or after your vacation!

Best regards,
Easy Reserve

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