I received help opening my business…
I received help opening my business account, but the process felt a little impersonal. It wasn’t a bad experience, but I expected more engagement and personal attention.
4 September 2025
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Company details
Written by the company
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Contact info
50 Princes Street, IP1 1RJ, Ipswich, United Kingdom
- info@easyway.market
- easyway.market
The initial consultation was…
The initial consultation was informative, but follow-up was lacking. The advice was good, not great, for the premium price paid.
27 June 2024
Reply from Easyway
Hello Andre,
Thank you for your feedback. We’re glad to hear that you found the initial consultation informative. However, we apologize that the follow-up didn’t meet your expectations. We strive to provide the best value for our services, and your feedback helps us improve. We will review our follow-up processes to ensure we deliver a more consistent and thorough experience. If you have any further questions or would like additional guidance, please don’t hesitate to reach out. Your satisfaction is important to us.
Easyway Team
Fantastic service that helped me…
Fantastic service that helped me prepare legal documents without needing to hire a lawyer directly. The templates were easy to use and legally compliant.
15 May 2024
Setting up a new business was made…
Setting up a new business was made incredibly easy with this service. Clear instructions, affordable pricing, and excellent customer support throughout the registration process.
8 April 2024
The accounting software has robust…
The accounting software has robust features, but the learning curve is steep for those not familiar with accounting principles. Customer support could also be more responsive.
23 April 2024
Reply from Easyway
Hi Jackie,
Thank you for your feedback. We’re glad to hear you find the software’s features robust. We understand that the learning curve can be challenging, especially for those not familiar with accounting principles, and we are continuously working to improve user experience and accessibility. We also apologize for the delays in customer support. Your feedback is important, and we’ll take it into consideration as we work on enhancing both our user resources and response times. If you have any specific questions or need further assistance, please don’t hesitate to reach out.
Easyway Team
Average Experience
While the legal advice provided was sound the service was slower than expected. The communication from the legal team was often delayed which made it difficult to make timely decisions The expertise is there but they need to improve their client interaction.
11 June 2024
Reply from Easyway
Hello Caden,
Thank you for your valuable feedback. We’re glad to hear that you found the legal advice sound and appreciate your recognition of our team's expertise. However, we sincerely apologize for the delays in communication that impacted your experience. We understand how important timely responses are in making informed decisions, and we’re committed to improving in this area. Your comments will be taken into account as we work to enhance our client interaction and communication processes. If there’s anything further we can do to assist you, please feel free to reach out.
Easyway Team
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