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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the products, especially the cheese, finding it tasty and a good option for a healthier diet due to its low fat and high protein content. People often highlight the convenience of the products and their suitability for various dishes. However, some people were dissatisfied with the order and delivery process, citing issues like delayed shipments, items arriving warm, or incorrect orders. A few customers also mentioned problems with product quality, such as receiving moldy cheese or items that didn't melt as expected. Communication from customer service was also a concern for some, with reports of unresponsiveness or difficulty in resolving issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the delicious taste and high protein... See more

Quality

People report ambiguous experiences with quality. Many customers praise the delicious taste, good melting... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the ease of ordering,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the quick delivery, reasonable... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some customers praise the professionalism,... See more

Based on these reviews

Rated 4 out of 5 stars

*** Update - now arrived. I did have to chase this up but there had been an issue with delivery of part of my order to their stocks. Better communication would have helped. They did respond and f... See more

Rated 4 out of 5 stars

Overall cheese tastes great (normal & mature are the best, chilli is decent, smoked is crap). The cream cheese is good too. I love cheese but won't eat it normally due to fat and calories, eatlean h... See more

Rated 4 out of 5 stars

We eat this cheese to reduce the fat intake. The company is fine - can't fault them. Except that they only offer the cheese in 200gm packs - so I have to order 9 or more to last sufficient time betw... See more

Rated 4 out of 5 stars

Nice when everything runs smoothly but when something goes wrong Don't expect any contact or help THEY WILL JUST IGNORE YOU Royal Mail Have messed up and sent my 10 blocks of cheese to the wrong... See more


Company details

  1. #68 of 75 best companies in Online Food Ordering Service
  2. #69 of 72 best companies in Food producer
  3. #57 of 59 best companies in Food products supplier

Written by the company

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Contact info

3.6

Average

TrustScore 3.5 out of 5

612 reviews

5-star
4-star
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1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this cheese

Love the products & delivery is excellent. I have IBS & struggle with a lot of dairy products as they cause flare ups, but I have never had any problems with Eat Lean cheese. This is a huge blessing for me as vegan cheese is an abomination & my DNA is 95% Grommet 😂

22 May 2023
Unprompted review
Rated 5 out of 5 stars

This product is so tasty

This product is so tasty without the bits that make you think about it, the orange packet is superb, I have the blue for work most days, cheese and tomato is my favourite sandwich. Makes great cheese on toast as well.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Nice cheese

Ordered the cheese (only 3, just to try out). Perfectly acceptable cheese. A bit rubbery, but no more so than Jarlsberg or Gouda. Nice flavour, and definitely cheese. Cooks OK, too: I used it instead of parmesan to make a risotto, and it was fine. Couldn't tell the difference, to be honest. All other aspects of the ordering were good: arrived quickly and all very efficient. I'll definitely buy more.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Eat Lean Cheese

Love the eat lean tasty cheese so took advantage of the free post offer to stock up, order received on time and se I rely packaged. In my opinion the Tasty Cheese is the best low fat cheese on the market.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

I buy the mild and tasty range…

I buy the mild and tasty range regularly. They taste so good, great value, even better when there's an offer on. Big plus for me is that they're high in protein and low fat too. Highly recommended!

3 May 2023
Unprompted review
Rated 5 out of 5 stars

5 star product and 5 star customer service

My latest order didn't arrive due to issues with Royal Mail. This fantastic company sent me a replacement order immediately.
Eatlean Tasty is an amazing cheese - fits in with my healthy eating plan and tastes amazing.

22 April 2023
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. easy to order. Good communication. Quick delivery. And most importantly love the products especially tasty cheese. All this and helps me loose weight

15 April 2023
Unprompted review
Rated 5 out of 5 stars

The macros on this cheese are…

The macros on this cheese are fantastic. 37g protein for just 169kcal is amazing for anything never mind cheese!
The taste isn’t bad, it’s perfectly edible and it doesn’t feel like a big sacrifice to exchange normal cheese for this one.
The first pack I bought from Tesco had mould on it but the company dealt with my complaint well and sent me 2 more blocks as a replacement. I was pretty happy with the service.

3 April 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn't even give 1 star

Wouldn't even give 1 star. The customer service are horrendous and take over a week to respond, making promises they don't keep. Our delivery was promised in 2-4 days, 2 weeks later no cheese but funnily enough they haven't bothered to return our money or even respond to emails. They also set up recurring payments on any orders you make without any confirmation emails to inform you of this. Luckily we noticed and cancelled with our bank. Just be wary this company are fraudulent and major scammers, avoid and go elsewhere.

18 March 2023
Unprompted review

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