The product is brilliant. Used to fry different things successfully and the surface feels tough even when I accidentally scraped a metal fork into it as I was serving. The finish looks like it will la... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well..what a brilliant company to deal with! Our 7 year old easyglide 3 pro bi ply saucepan set. Two of the saucepans the non stick was thinning. So still having the digital receipt. We put in a clai... See more
Company replied
I was very pleased with the customer service I received recently from Eaziglide. I had two saucepans that had become badly damaged (and one was leaking) through routine use over only 5 years. After an... See more
Bought the easi glide 3 wok, it's worth the extra money as the non stick is excellent! We also have the 5 pan set for many years and they are all still in excellent condition. I would definitely recom... See more
Company replied
Company details
- #50 of 95 best companies in Kitchenware Shop
- #87 of 135 best companies in Kitchen supply shop
Written by the company
At Eaziglide, we aim to make your kitchen experience effortless. Our premium range of non-stick kitchenware includes frying pans, saucepans, grill pans, baking trays, and more, all meticulously designed to fulfil your cooking needs. Proudly designed in Great Britain, our products are available through John Lewis or directly on the Eaziglide website. If you're an existing customer with any questions, just email us, and our team will be glad to assist you.
Contact info
Imperial, Whiteacres, Whetstone, LE8 6BB, Leicester , United Kingdom
- 0116 286 7000
- reception@imperialgb.com
- eaziglide.com
4.6
Excellent
501 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically takes over 1 month to reply
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Excellent quality
Fab, good quality frying pan. Being sceptical I actually “fried” an egg without any oil or butter and it worked, although if you like to flip the egg a small amount of oil would help. Good to know it’s also ovenproof.
So easy to clean which is a great plus.
30 January 2026
Reply from Eaziglide
Hi Liziboo,
Thank you for your lovely review. We are so pleased to hear you are enjoying your frying pan and that it lived up to the test.
It is great to know you are finding it easy to clean too.
Thank you for choosing Eaziglide.
The Eaziglide Team
Great saucepan
Got a bit of a discount on saucepan I wanted and seems like its good quality and will last a long time.delivery took about 6 days but was well packaged and protected.
28 January 2026
Reply from Eaziglide
Hi Adam,
Thank you for your review. We’re pleased to hear you were happy with your saucepan and that it arrived well packaged and protected.
We hope it serves you well for many years to come.
Thank you for choosing Eaziglide.
The Eaziglide Team
Excellent service
Excellent service. Recommended.
I contacted Eaziglide about one of my pans that had become warped. It may have been due to user error(?!) but they replaced without hesitation. Much appreciated and I’m very pleased that they put customer service first.
4 February 2026
Unprompted review
Reply from Eaziglide
Hi Sean,
Thank you for your kind words and recommendation. We’re so pleased we could help and that you were happy with how everything was handled.
Customer service is very important to us, so your feedback really means a lot.
Thank you for choosing Eaziglide.
The Eaziglide Team
Reply from Eaziglide
Hi Jonathon,
Thank you for your review. We’re pleased to hear you were happy with our warranty service.
We really appreciate your feedback and your support.
The Eaziglide Team
Reply from Eaziglide
Thank you for your review. We’re pleased to hear you’re happy with the product and that it arrived in a timely manner.
We appreciate your support and hope you continue to enjoy using Eaziglide.
The Eaziglide Team
Easy web site to use
Easy web site to use products chosen arrived well packaged. While not the quickest delivery was acceptable. Very pleased with the frying pan that we purchased following a Which recommendation.
13 January 2026
Reply from Eaziglide
Hi Ian,
Thank you for your thoughtful review. We’re pleased to hear you found our website easy to use and that your order arrived well packaged.
It’s great to know you’re very pleased with your frying pan, especially after choosing it following the Which recommendation.
We appreciate your support and hope you continue to enjoy cooking with Eaziglide.
The Eaziglide Team
What a great product
What a great product! Not cheap by any means but worth every penny when compared to the regular non-stick brands. Neverstick 3 by far the best choice.
13 January 2026
Reply from Eaziglide
Hi Michael,
Thank you for your fantastic review. We’re delighted to hear you feel Neverstick 3 is worth the investment and stands out from other non-stick brands.
We truly appreciate your support and hope you continue to enjoy cooking with Eaziglide.
The Eaziglide Team
Great quality
Great quality, a little heavier than my old saucepans with a straining lid. Exactly what I needed.
13 January 2026
Reply from Eaziglide
Hi Trudi,
Thank you for your review. We’re so pleased to hear the saucepans are exactly what you needed and that you’re happy with the quality.
We hope you enjoy using them for many years to come.
The Eaziglide Team
Efficient non-stick frying pan.
Quick and efficient service. Good looking frying pan with efficient non stick surface. Useful that it can go in the oven. Takes time to heat up for searing.
2 January 2026
Reply from Eaziglide
Thank you for your review. We’re pleased to hear you were happy with our service and that you’re enjoying the look and non-stick performance of your frying pan, as well as its ovenproof feature.
We appreciate your feedback and your support.
The Eaziglide Team
Invaluable addition to my cookware.
Invaluable addition to my cookware and would highly recommend to anyone who enjoys cooking. So easy to keep clean and no more scouring needed, as nothing sticks anymore.
26 November 2025
Reply from Eaziglide
Thank you for your review. We’re delighted to hear your pan has become such an invaluable addition to your cookware and that you’re enjoying the easy clean performance.
We really appreciate your recommendation and hope you continue to enjoy cooking with Eaziglide.
The Eaziglide Team
Reply from Eaziglide
Hi Maureen,
Thank you for your review. We’re so pleased to hear our pans are the best pans you have ever used!
We’re delighted you found our team helpful and our communication clear. We really appreciate your support.
The Eaziglide Team
Great quality product.
2 January 2026
Reply from Eaziglide
Hi Leslie,
Thank you for your review. We’re delighted to hear you’re pleased with the quality of your product.
We really appreciate your support and hope you continue to enjoy cooking with Eaziglide.
The Eaziglide Team
It is a very good product but delivery…
It is a very good product but delivery was slow, about 2 weeks from order date and it arrived wrapped in cardboard, not a box with care guidelines as expected.
4 December 2025
Reply from Eaziglide
Hi James,
Thank you for your feedback. We’re pleased you’re happy with the product, but we’re sorry the delivery time and packaging did not meet your expectations.
We appreciate your comments and will take them on board as we work to improve our service.
Kind regards,
The Eaziglide Team
Great products & brilliant customer…
Great products & brilliant customer service
When something goes wrong they just deal with it without the fuss and AI chat bots
11 December 2025
Reply from Eaziglide
Hi Jo,
Thank you for your review. We’re so pleased to hear you’re happy with our products and that our team was able to help efficiently.
We believe in providing personal customer service, so your feedback really means a lot to us.
The Eaziglide Team
Item under lifetime guarantee
Had a 28 inch pan with lid. Unfortunately, the pan sprung a hairline crack where the bottom aluminium base joins the non/stick surround. The company was very understanding and customer focussed. As a gesture of goodwill they replaced both the items.
27 November 2025
Reply from Eaziglide
Hi Surinder,
Thank you for your review. We’re sorry to hear about the issue you experienced, but we’re pleased we were able to resolve this for you.
Customer care is very important to us, so it’s great to know you felt supported throughout the process.
Thank you for choosing Eaziglide.
The Eaziglide Team
Excellent customer service
Excellent customer service
Who assisted in my query
And replaced the product
9 December 2025
Reply from Eaziglide
Thank you for your review. We’re so pleased our team was able to assist with your query and arrange a replacement for you.
We really appreciate your support.
The Eaziglide Team
Customer service Ms Victoria is a excellent person.
Customer service Ms Victoria is absolutely very good. I'm extremely satisfied with her.
4 December 2025
Unprompted review
Reply from Eaziglide
Hi Akhter,
Thank you for your wonderful feedback. We’re delighted to hear how pleased you were with the service Victoria provided.
We have passed your kind comments on to her, and we know she will really appreciate them.
Thank you for your support.
The Eaziglide Team
Although I had difficulty due to no…
Although I had difficulty due to no mobile phone. I had to ask someone to take photos. The procedure was good. I think one should remember that not everyone has a mobile on a system work with. I did panic and wonder what would have happened if I did not get help. Because I got help the system worked well for me due to someone's help. Thank you for dealing with the problem.
18 November 2025
Unprompted review
Reply from Eaziglide
Hi Matilda,
Thank you for your feedback. We’re sorry to hear you found the process difficult initially, and we completely understand that not everyone has access to a mobile phone.
We’re pleased that, with some help, everything worked out and we were able to resolve the issue for you. Your comments are appreciated and will be taken on board as we continue to review our processes.
Thank you again for your patience and for choosing Eaziglide.
The Eaziglide Team
Great products & great service
Great products & great service
Ordering was simple, pan arrived on time, so easy to use and look after
26 November 2025
Reply from Eaziglide
Hi Sue,
Thank you for your lovely review. We’re so pleased to hear you found ordering simple and that your pan arrived on time.
It’s great to know you’re finding it easy to use and care for.
Thank you for choosing Eaziglide.
The Eaziglide Team
Victoria was polite and professional…
Victoria was polite and professional yet friendly making this return problem free.
3 December 2025
Unprompted review
Reply from Eaziglide
Hi Elizabeth,
Thank you for your feedback. We’re delighted to hear Victoria was polite, professional and friendly, and that your return was handled smoothly.
We have shared your comments with her and we truly appreciate your support.
The Eaziglide Team
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