Eazyro Sarl-S Reviews 

56
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

You damn scammers You tried to take away my money without sending the goods, but I won in the end. I paid in January, but I didn't send the product, I answered the protest and acted as if I was g... See more

Rated 1 out of 5 stars

I ordered a Kitchen robot BOSCH for 200€ supposedly NEW. When using it for the first time, the robot was grinding some vegetables, and fumes started coming out of the engine!! I had to unplug it i... See more

Rated 1 out of 5 stars

We ordered a bike more than month ago and we didn't receive anything. Also we didn't receive any response after asking about our order, delivery date...etc.so we had to cancel our payment through our... See more

Rated 2 out of 5 stars

Item I paid for, I assume, became unavailable as I received refund. There was no information to what has happened - I've just received refund. Misinformation on the website as item was shown as availa... See more

Company details

  1. Electronics store
  2. Exercise Equipment Shop

Written by the company

Discover a world of innovation and technology at Eazyro. Explore a vast selection of Domestic Appliances, AV & Photo equipment, Computer & Peripherals, Telecom solutions, and cutting-edge Media products. Elevate your digital experience with our premium offerings. Shop now for top-quality tech solutions.


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1.5

Bad

TrustScore 1.5 out of 5

56 reviews

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1.5

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Rated 1 out of 5 stars

You damn scammers

You damn scammers
You tried to take away my money without sending the goods, but I won in the end.
I paid in January, but I didn't send the product, I answered the protest and acted as if I was going to solve the problem, but your silly trick failed.
After 8 months, I finally got the approval to cancel the payment due to an international complaint.
The interest is a fraud.
It's a false site. Never buy it Your money and time are wasted.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

New kitchen robot burned on first use, what a scam!

I ordered a Kitchen robot BOSCH for 200€ supposedly NEW.
When using it for the first time, the robot was grinding some vegetables, and fumes started coming out of the engine!! I had to unplug it immediately.
The kitchen robot burned on first use... I need to return this product and get an immediate refund. This product was CLEARLY malfunctioning.
Stay away it looks like a scam!

29 May 2024
Unprompted review
Rated 1 out of 5 stars

I've ordered and paid an indoor cycle…

I've ordered and paid an indoor cycle weeks ago. The delivery deadlines have passed and the bike has not arrived. I've wrote a lot of email, i've call them a lot of times but nobody answered to my call and neither one of my emails. I am very angry and disappointed. NEVER.. I repeat.. NEVER buy anything from them!

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever, ordered an expensive gaming computer that started having problems with the screen going black, been in for repairs with the company several times, the problem was never fixed and have had to fight with them for over 6 months to get a refund, was finally going to get a refund recently so I returned the computer to the company, the company stole the computer and stopped responding and no refund. Have now received my refund through Swedish laws through the site I ordered from. Absolutely do not buy from here!

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t receive my product, it’s a scam!

I ordered AND PAID 200€ for the Order number 01119_214987322-A (a Kitchen robot BOSCH) bought through MediaMarkt on April 1st 2024. No news from it. No answer to my emails. When I call the number Mediamarkt indicates as the one to contact this company, I talk to a woman that says she has nothing to do with this company.
After complaining, Eazyro shared a FedEx tracking number but FedEx says they don’t have the package to ship…
Stay away it looks like a scam!

1 April 2024
Unprompted review
Eazyro Sarl-S logo

Reply from Eazyro Sarl-S

hello, thank you for your feedback. The item has been sent with Fedex, tracking number 775849718160 and should be with you by the end of the week. We do apologise for the slight delay. Kind regards, Customer Service team.

Rated 1 out of 5 stars

Order late

I made order
0V00OAVCD4YKG at 2.02.2024 in Fnac website and also wrote a message asking delivery date but no one answer.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Order placed 02.02.2024, but not shipped, Customer service does not answer

I have placed order at 02.02.2024, but it was not shipped yet. Customer service does not answer to e-mails. Cancel order and refund money to my card as soon as possible. I cannot wait any more.
Order No. 878.

2 February 2024
Unprompted review
Eazyro Sarl-S logo

Reply from Eazyro Sarl-S

Dear Customer, thank you for your message. The item has been shipped and should be with you tomorrow. Carrier is Fedex and the tracking number is 775147017585. The item will arrive within the estimated delivery time. Kind regards, Customer Service.

Rated 1 out of 5 stars

Scammers, stay away

Placed an order at January 13th, order was not sent to this day. Their phone is disconnected and they do not respond via email.

Looks like scammers, stay away

13 January 2024
Unprompted review
Eazyro Sarl-S logo

Reply from Eazyro Sarl-S

Dear Oleg,

We're sorry for this experience. Can you please get back to us with your order number and a phone number or email to contact you at?

Many thanks,
Customer Service team

Rated 1 out of 5 stars

Hi , not delivery, paid yes

Hi ,
I placed the order on January 26, 2024 with delivery on 31.01 - 01.02.24.
I did not receive the product even today on 06.01.24, it being paid in advance.
I called the company and they disconnected the call.
I wrote two e-mails, but I did not receive an answer.
Question :
Is it a fake company?????

6 February 2024
Unprompted review
Eazyro Sarl-S logo

Reply from Eazyro Sarl-S

Hello, thank you for reaching out. The order was placed on the 26 which was on Friday, on tuesday the item was picked up and will be delivered within this week. We ship the item at over 2000 km distance and sometimes we have no control on the delivery time. Carrier is FedEx and the tracking number is this one 774997767980. We remain at your disposal for any other info. Kind regards, Customer Service

Rated 2 out of 5 stars

Never delivered Krups Nespressio Inissia…

Ordered a Krups Nespressio Inissia machine on 20th December - plus £12 delivery charge to UK. The site showed it is in stock and delivery within 14 days. Payment worked seamlessly......The order status set to 'Awaiting fulfillment' and never changed until after I first posted this review (10th January). The 24/7 Chat button did not work, the phone number disconnected when dialled, the email form did not send the messages and they were unresponsive to direct emails. I concluded that either the company had gone bust or it was a complete scam. My credit card company said they would not initiate a refund until the item fails to be delivered for 30 days, and meanwhile I experienced irritation, time wasting and money absent from my account.

On January 16th they sent an apology, a refund and offer of a 10% discount on expenditure over £100. They stated that "we had some technical issues and the messaging function was down. The item was lost on the way and that's why it never reached you", adding that they "still at the very beginning"

Owing to the apology and refund I have upgraded the review from one to two stars. Perhaps others will have a better experience if the company can get their systems sorted out.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a multi games table

Purchased a multi games table, shipped within a couple of days and was with me within a week. Item as sold. Good communication and helpful with paperwork I needed as I exported the item to Gibraltar after receiving.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied. I received the order within 24 hours. The contact person promptly answered all my questions, including those related to potential laptop defects.

7 October 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THE COMPANY

STAY AWAY FROM THE COMPANY. I ordered and paid for an iron on the CDON portal. Eazyro was the dealer who had to send the item. Two weeks has passed - no information about when and how the iron will arrive. Silence. I wrote two messages of complaint and asked for my money back. No reaction. I think I shall sue the company in court for having misused the money. I shall initially pay for the court procedures to start the court process. I'm sure Eazyro will eventually compensate me for the court fees after the court's decision on the case has been made as it will be in my favour. This should give them a good lesson and stop their extremely (almost zero) poor business.

27 February 2023
Unprompted review
Rated 1 out of 5 stars

Destroyed Air Frier!

I bought a air fryer from here and it came completely destroyed.
I regret not looking up this company before buying anything from them. Consider yourself warned!!

5 February 2023
Unprompted review
Rated 1 out of 5 stars

Delay, Defect product, No customer service

Bought an oven from Eazyro through CDON. The oven was delivered completly smashed after a 3 week delay from the written delivery time.

I spent a week trying to get in contact with customer service and when i finally got in touch they were rude and unhelpfull and refused to give me a refund. Stear clear of this company, not worth the risk.

18 January 2023
Unprompted review
Rated 1 out of 5 stars

Bad service by Eazyro/CDON - I can't give 0!

Based on previous good experiences with the Wahl brand, I ordered the Wahl beard trimmer on the 15th of September and received it on the 22nd via DHL. It appears that the sale was made by Eazyro. So far so good.

When I opened the package and found it was damaged. It is clear that this piece was opened before. Upon inspection of the device, I find that the charging pins are bent. I have pictures of the damage, but I cannot include them here in this review.

Think CDON is just leaving their customers at the mercy of 3rd party sellers. Bad experience and will not buy from CDON again.

Updated on 25th after being contacted by Eazyro:
I have been asked by Eazyro as to why I did not contact them on CDON. I did submit my experience through a review to CDON, but CDON never published it. At least that is one way to keep good ratings on your site.

22 September 2022
Unprompted review
Eazyro Sarl-S logo

Reply from Eazyro Sarl-S

Hello. We are sorry to hear about this situation, first of all though, we should have been contacted on CDON to the customer service, and of course we can send you a new one or give you the full refund for the item. Please let us know. Kind regards, Cristian.

Rated 2 out of 5 stars

Product mismatch, No refund

The scooter advertised on their website was not the exact model they ship. So I received a difference model (with worse performance than the model I ordered).

Although the communication was made before they ship the scooter to me, the price difference that was agreed to be refunded on the phone was never received. Not a very pleasant shopping experience.

12 May 2022

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