While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It seems to be a fake company under veneziamarketingdistribution, it seems that ebath does not exist. This is the second company under the Venezia marketing company that has not fulfilled the order... See more

Rated 1 out of 5 stars

Avoid like the plague. (Also trades as bathroomspareparts.co.uk) Would leave no stars if system let me. Very, very disingenuous and inept. Even though instructed to stop my order due to nil stock and... See more

Rated 1 out of 5 stars

Still awaiting an order that was placed on 9th November. Absolutely useless company. Have had to chase the order on multiple occasions. Staff not helpful or responsive. Unless you call/ email they do... See more

Rated 1 out of 5 stars

I wish I'd seen the reviews here sooner. I ordered a few months ago and didn't receive my goods. The items were shown on the site as in stock but shortly afterwards I received an email saying they wer... See more

Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Kitchen supply shop

Information provided by various external sources

Repair, shower, bathroom, plumbing, kohler, drain,faucet, water heater, flush, sinks, bathtub, faucets, plumber, bathrooms ,plumbers ,fixing ,american standard kitchen sink, leaking, leaky, cistern, clogged, toilet, eljer ,flush valve, fluidmaster, plumbi


Contact info

  • Great North Road, EN5 1EU, New Barnet, United Kingdom

  • ebaths.co.uk

1.5

Bad

TrustScore 1.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Same as what everyone else is saying..

Same as what everyone else is saying... ordered online showing in stock took money, then few days later saying out of stock, would be a further 7 - 10 working days plus delivery of 5 days. Chased after 10 days to be told there was no stock in the Uk and it would be a further 5 weeks. Plus delivery that would nearly be 7 weeks from ordering. Rang a local supplier he had them in stock and I picked them up. Do not use this company

23 October 2020
Unprompted review
Rated 1 out of 5 stars

I wish I'd seen the reviews here…

I wish I'd seen the reviews here sooner. I ordered a few months ago and didn't receive my goods. The items were shown on the site as in stock but shortly afterwards I received an email saying they were out and there'd be a delay. After following up when it still was delivered I was told of more delays. Eventually I asked for a refund and now around 10 days later I've still not received my money. If not refunded within 14 days I will have to raise with credit card companies and trading standards under distance selling regulations and fraudulent sales.

21 October 2020
Rated 1 out of 5 stars

Ordered item on 12/5/20 now 21/5/20 and…

Ordered item on 12/5/20 now 21/5/20 and item has not been dispatched rang and was told it isn’t in stock and may be getting a delivery in on 22/5/20 but could not confirm this or when the item will be dispatched, wish they would advertise it as out of stock as I wouldn’t have touched them with a barge pole , agree with other reviews AVOID !!

21 May 2020
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague. (Also trades as bathroomspareparts.co.uk) Would leave no stars if system let me. Very, very disingenuous and inept. Even though instructed to stop my order due to nil stock and long delay to supply, took my money regardless. When challenged stated (lied) would get order to me overnight. Failed to do this and when challenged again cancelled my order out of spite rather than explain their actions. Refused three written requests for details of whom to make a complaint to. I'm having to refer matter to trading standards.

27 September 2019
Unprompted review
Rated 1 out of 5 stars

Don't buy from this dishonest seller

Don't buy from this dishonest seller. I returned an unsuitable item in line with their returns policy and under the terms they laid out, yet they ignored my emails and left me out of pocket. Clearly flouting Consumer Rights.

22 August 2019
Unprompted review
Rated 1 out of 5 stars

Ebaths.co.uk aka bathroomspareparts.co.uk

Ebaths.co.uk aka bathroomspareparts.co.uk
Took 17 days for them to deliver something I ordered using a 2-3 day service only to receive partial order, took another 2 weeks for the remaining bits. Keep away if you value your time and money.

5 September 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look