Bought the Compta and Devis Factures at a retailer. The link included in the CD ROM to install the software is dead. The code provided to get and activate the licence is not valid. I called the custo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mon expérience a été bonne et efficace car EBP a répondu spontanément et très rapidement à ma demande de Transport du logiciel de comptabilité "Classic" d'un ordinateur sous Windows 7 à un ordinateur... See more
Company replied
Une prise en charge rapide et efficace de l assistance
malgres un peu d'attente personnel conciliant et professionnelle je recommande l'assistance stephens rousseau
Company replied
Company details
Written by the company
Découvrez l'offre EBP en logiciel de gestion (comptabilité - paie - gestion commerciale) et solutions métiers pour les PME, TPE, artisans et professionnels
Contact info
Rue de Cutesson, ZA Du Bel Air,, 78120, Rambouillet, France
- 01 34 94 80 00
- ebp.com
4.1
Great
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Informaticiens disponibles et patients…
Informaticiens disponibles et patients pour essayerde régler votre problème.
30 June 2020
Unprompted review
Support efficace
J'ai eu un retour rapidement du support suite à un soucis d'import.
17 June 2020
Unprompted review
Excellent service
19 May 2020
Unprompted review
RAS super merci
13 May 2020
Unprompted review
Intervention rapide et très efficace
8 May 2020
Unprompted review
ATTENTE TELEPHONIQUE TROP LONGUE MAIS…
ATTENTE TELEPHONIQUE TROP LONGUE MAIS INTERLOCUTEURS COMPETENTS
5 May 2020
Unprompted review
Disponible efficace et courtois.
Disponible efficace et courtois.
Super 👍
29 April 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pas possible d'avoir la maintenance
Pas possible d'avoir la maintenance, pourtant indispensable
11 April 2020
Unprompted review
Reply from EBP
Bonjour Madame, Monsieur,
Je vous présente mes excuses pour les déconvenues dont vous me faites part. Notre service développement et technique font le maximum afin de mettre tout en oeuvre.
Je vous invite à me communiquer par mail sur ebp.digital@ebp.com votre numéro de licence afin que je puisse étudier votre dossier et faire une remontée à notre service qualité.
Je vous souhaite une agréable journée. Nathalie, Conseillère clientèle.
Le temps d'attente au peu long + 50 min
9 April 2020
Unprompted review
The new version V12 look nice but we…
The new version V12 look nice but we spend a lot of time to install on network the outlook 365 option
The EBP support didn't find the solution and the problem was: we need to to erase the cash on the outlook 365 and reboot.
it will be nice to give more details for the installation.
Nevertheless your application is nice but we would like to know how to use all capabilities
19 November 2019
Unprompted review
Good Satisfaction of EBP support
18 November 2019
Unprompted review
Quick and very professionnal service
18 November 2019
Unprompted review
Nice program
Nice program , with good expert to help you in case of need .
18 November 2019
Unprompted review
Interface facile et intuitive.
22 October 2019
Unprompted review
Service parfait
10 October 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.