Great partner when you are working with all the different currencies in the world. Being able to sell and buy currency at certain dates, makes it easier to know what we will get, whatever happens in t... See more
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Ebury is a financial services company specialising in international cash management solutions including cross-border payments, FX risk management, and business lending. Our unique product offering helps businesses to accelerate and simplify international finance. We provide expertise and excellent customer service, usually reserved for the bank’s biggest customers, with our innovative technology and unrivalled capabilities. Whether you’re an international trader, an NGO, an e-commerce platform or a small business owner, our solutions are designed to create a seamless international finance process. Thousands of companies around the globe are trading faster and smarter by using Ebury’s services.
Contact info
100 Victoria St, Westminster, SW1E 5JL, London, United Kingdom
- 020 3872 6670
- comms@ebury.com
- ebury.com
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Well anyway I received a call from Ebury Capital…
Well anyway I received a call from a women name Daniella Meraan who work's with a business company called Ebury Capital where she was polite and easy going where she explained everything to about investing or trading I think she said and that I could make a lot of money if I deposit or pay upfront $330 and she sounded really excited to chat to me and the long speech side of nonstop talking made me bored where I wanted to get her to the point of a small fast chat about her business company Ebury Capital and I couldn't handle the long speech from her end to my side that I just got frustrated and ended her call without saying anything and I do apologize Daniella Meraan and I hope you call again because I really need to make fast money as I'm struggling with problem's in my life and I need to fix it before I give up and not reply to nobody calling me from overseas so I hope to hear from you soon Daniella Meraan so we can talk about making my first deposit where I want to leave my passive income that I'll make through you to use your skills to turn my small kingdom into a Large enormous kingdom and I know that you mentioned stradigies that I will learn from your team which I'm not capable of doing thing's alone as I don't know much about trading or investing and crypto and Bitcoin that I'm still learning to gain knowledge so I don't get scammed but anyway feel free to leave me a friendly message or call me on +64210472687 so feel free to ring because I'll be awake anyway so take care and God bless you שלום ושתצליח בעתיד מההתחלה ועד הסוף חברך Sofala Maiava 🤑🤓😵😘✌️
Help and ease of use
The team at Ebury are extremely helpful. The Ebury platform is easy to use and assists in our requirement making numerous payments abroad.
Great! Used them lots over the years
We are a very small UK business and we've used Ebury for many years for transferring money throughout the world. We've also used them to hedge future currency transfers and this has always been really easy and felt very secure. Over the years I've have 2 different personal account managers Rob and then Tegan. Both have taken the time to understand our needs and have been proactive in helping us. We are approached all the time by FX companies promising the earth but I wouldn't trust anyone else. Glad I found Ebury when we did.
5 day termination notice, just like that. <3 Ebury
We are a Bulgarian business and were approached by Ebury to open an account with them a few years ago, and so we did. At the beginning, everything was working fine. We mostly used their service for forex transactions and bank transfers. While they are not as flexible as other fintech companies, the transfer fees were acceptable, and the forex rates were reasonable, so we continued using them.
However, sometime at the beginning of this year, they started asking questions about our transactions. Well, sometimes that happens, so I didn’t complain. We answered. But then they asked again, and we answered, and then they asked again... I don’t remember if they asked more questions, but they definitely requested P&Ls, balance sheets, contracts, explanations, and more explanations.
Come on, folks, we have a business to run too. So, when they sent the last inquiry, we didn’t respond for about three weeks, and this was in August, a holiday month. They sent two reminder emails, and then the next email was a five-day termination notice. No calls, no deadlines to respond, no warnings—just like that. Well, thanks, but no thanks. I don’t need partners who create administrative burdens for us and terminate accounts so abruptly.
very shady outbound sales contact
Very incompetent outbound sales contacted us. Felt extremely shady. We did not consider doing any business with them. So this review is based on their unsolicited contacting us.
A highly positive experience
A highly positive experience with the team at Ebury.
Excellent and Trustworthy!
Ebury provides a friendly, professional service who gave me great advice and risk management solutions. I will definitely continue to partner with Ebury in the future.
Trade Finance - Dreadful. Waste of Time. Avoid.
We have tried to use Ebury several times over several years for trade finance for a number of our clients. They profess to offer it however it is just a thinly veiled tactic to target businesses for FX (foreign exchange) business.
The staff are typically arrogant and seem to be poorly trained.
I would never approach Ebury again.
Dreadful. Total waste of time.
Ebury profess to offer trade finance, however, this is just a hook to try to sell FX services. Poorly trained staff always seem to feature. Don’t waste your time. We have wasted our time with Ebury on several occasions on behalf of several clients. We won’t be doing it again.
Great service nad savings
First and foremost, our project manager Theodor was great in convincing us to go for the service. Secondly, it has saved us on exchange rate conversions.
Very fast international trasactions
Very fast international trasactions. The services of Ebury are a value to our customers as we can accept payment in local currencies. Customer service is good as well.
Feeling ROBBED by Ebury, deactivated our account with over 1.2m€, no notice, lost THOUSANDS in trades
This company has deactivated our account without notice, hopelessly locking over 1.2 million € in there, and disabling altogether our capability to trade. When we wanted to trade over $600k to € because we concluded it was the right moment to do so, Ebury not only froze our funds, but deactivated our account, meaning we could not even access our dashboard.
This was OVER A WEEK AGO (we have not recovered access since), and on top of the strategic loss by not being able to perform the trade -which goes over 12.000€ at the time of this writing- the emotional stress this is creating us is enormous, as we need those funds to continue our business.
Just imagine, having someone just out of the blue lock you out of that kind of money.
This was a week ago, and we have not had ANY INFORMATION as to what or why, or even any request. The team at the Dubai office is very nice but they are totally powerless: they will only say "compliance is looking into it, they give us no other information". And basically that's it. We even dropped by their office twice, and all they say is they do not get any updates, despite the fact that they are allegedly pushing this on their end for news on the matter. Total silence. Unbelievable.
How are any of these not criminal practises in the first place? I'm sorry but there is no other way of putting it: I feel we have been robbed by Ebury, on top of the traumatic experience, as the very reason to use them was precisely to have favorable FX rates, for which we paid £3k to open our account, only to be locked out of our account when we wanted to do the most important trade of the year, being treated like criminals basically. Now we are thousands down because of this lockout on a swinging market, how perfectly timed that was.
STAY AWAY from this company unless you're okay with having your account completely deactivated for no reason. ANY other option is better, believe me.
Of course now some stooge support account will write here saying the magical words "we are a regulated financial institution" blah, blah, BLAH. Pirates. Just give us our money back.
PS: I will be happy to back up these allegations with all pertinent documentation if Trustpilot moderators require so.
Iam very happy with Ebury
Iam very happy with Ebury! Good Rates and great customer service. My contact mr Anderson always helps me on my way if i have any questions. I recommend it to everyone.

Reply from Ebury
Great service by Stephane!
I have used Ebury's services for 2 years and always worked with Stephane. He is trustworthy, helpful and provides a lot of useful information on the markets.
hard lesson
According to my company´s experience, this compnay(Ebury) is very good at making traps with their so called financial service or currency exchange product to entice potential client. I want to share my company´s experience to the public, so that you can avoid such trap. Ebury met my company(Dahua International Handels GmbH)in a forum and knew that I have demand for currency. So they started to contact me frequently and recommended various currency exchange products. After I showed some interest they started to instiget me to create an account in their website(!!! Pay attention for this, it is not a simple account, when you create it then you will at the same time agree with AGB, this will drag you to the abyss of perdition ) and then send me conditions and plans and urged me to confirm these conditions or plans(reasons like now is the best time, you'd better decide now). At first, I thought it does not matter if I just agree with a plan in an E-mail, because in Germany only a signed contract is valid. But it matters!!!, After that they asked me to transfer security deposit to their account. when I said I don't want this plan, they said "it is too late, we have bought this product for you, if you don't pay this deposit and your account will be cleared and you have to pay the losses." I told them there is no contract for this deal and I would not pay this nonsense. But Ebury will not stop and sued me in England and I was ordered to pay 93,000 Euro!!!. What I can not believe is, this judgment from England can be excuted in Germany!!! Now I have to apply for retrial and for the worst situation my company will go bankrupt. I can not believe that my 20 years company may have to die just because of this nonsense. So what I want to tell other people is, If you are not professional at Finance、Law、E-commerce(both in Germany and England) then keep a distance from this Company(Ebury). You will suffer a lot, because they(the staff worked for Ebury) will not tell you the most important things that you realy have to care until you get hooked like a prey. This advice is especially valuable for the foreigner in EU, because this kind of people is the main target of Ebury.
Ebury Nederland
Ebury Nederland is a very professional and skilled international currency trading company, providing full fx-hedging and spot-services, next to offering their clients own IBAN banking accounts. Other than most of their competitors, Ebury Nederland continues to provide their clients with personalized trader and account manager support. Furthermore, they offer fully web-based support and control of hedges and the own IBAN accounts via their own IT-platforms.
Friendly & Efficient
Robert helped us a lot with setting up our account and taking advantage of better exchange rates that Ebury offers. We are currently very satisfied with their service. They are always friendly and efficient!
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