Ebuy7 Reviews 

316
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

The site is of excellent service, the people behind it are very friendly and open for the communication, even to the exent that i once had changed my mind and asked to cancel the order, - they did the... See more

Rated 1 out of 5 stars

Absolute crooks, swindlers, liars and rip off merchants. Order goods, wait 3 weeks, told carrier lost the consignment, asked two times for refund, told to be patient, they will tell supplier to resend... See more

Rated 5 out of 5 stars

I am a first time buyer. Got some heavy locks for the container. I orddred two to see what I actually receive and to test how the delivery goes. Alla was very smooth and the locks are a really good de... See more

Rated 1 out of 5 stars

Dreadful service. Tracking number does not work. I have been waiting 3 weeks for delivery. Nobody replies to emails or WhatsApp messages. Won't buy from them again. Supposed to deliver in 5 days on ex... See more

Company details

  1. Shopping Centre

Information provided by various external sources

Ebuy7.Com is an e-Trade Platform to show the best way for Overseas Buyer can Easy Shopping on Taobao in English Version, We are your Best Taobao English Shopping Platform, buy from taobao, taobao agent, taobao search in China


Contact info

3.4

Average

TrustScore 3.5 out of 5

316 reviews

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3.4

All reviews

(316)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible online Webshop EBuy7.com

Ordered the 10th of October last a sneakerbox transport costs already USD 49,00 pretty expensive if you ask me. Order went on the move at the 12th of October thereafter it has stand in Guanzhou for 4 weeks without any movement before it was shipped by airline. Also from that moment on, received by airline, EBuy7 loses control over the shipment and tracking is no longer possible according to them..not a very good answer for my USD 49 shippingcost. I have sent numerous emails and the only reply you get is we have pushed the post sorry for the delay sorry for the inconvenience and covid causes delays as well yeah right. In the meantime we are 38 days further and i don't have a clue where my order is or when it will be delivered....if it will be delivered is also the question. I can only give one advise to everybody never buy at this terrible online webshop. It is waste of money, time and energy. In the meantime end of November I filled a complaint via PayPal about the ridiculous way of service/acting etc. Still no clue about the arrival in the meantime 52 days!!! after ordering a real disgrace.

Update after 58 days the box was delivered only because I was on travel I did not had the possibility to open the parcel straight away but did that 5 days after receipt and noticed that a piece of plastic was broken of from the corner of the box and furthermore there was a tear in the plastic side wall. I made a reclamation on the 6th day after receipt to Ebuy 7 who gave as reaction sorry but the 6 days reclamation period has passed and courier won't accept any responsiblity???? So as courier you take 58 days to deliver something and when you then deliver something damaged you only handle untill 6 days after delivery reclamations. THIS IS REALLY CRAZY AND UNBELIEVABLE AT THE SAME TIME!

18 November 2021
Unprompted review
Rated 1 out of 5 stars

Never sent item

I purchased a lighter on this website in September 2021. As of November, the item never left China. The customer service made no attempt to resolve the issue and eventually stopped responding to my messages altogether. I had to file a dispute with PayPal.

7 November 2021
Unprompted review
Rated 5 out of 5 stars

I had a very great experience doing…

I had a very great experience doing business with them! Since I live in America, I am not able to buy many Chinese goods here but I am glad I found this website. Wing is very nice! She sent me a replacement when the product I ordered isn't similar to the picture shown. Will continue to do business with them!

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Fast, cheap, and reliable

ordered on 9/20 took 3 weeks - package lost - don't ever use 4PX for shipping!
contacted CS, reordered on 10/12 resent me the package on 10/18, arrived on 10/30

1 November 2021
Unprompted review
Rated 5 out of 5 stars

Great customer support!

I was looking for an item not available locally and found it here. Expecting it delivered by FedEx, but wasn't. So contacted support and they're quick in their response. They did everything with my queries. I had to wait two months and when it arrived, the item is as advertised.

7 October 2021
Unprompted review
Rated 1 out of 5 stars

Very bad service.

Very bad service.
I paid for shipping with Fedex but they shipped with the postal service without informing me.
The post has lost the package and the shop does not take responsibility and they are also annoyed and rude when I ask for the goods or a refund.
Avoid this shop.

30 September 2021
Unprompted review
Rated 5 out of 5 stars

The first shopping experience at EBuy…

The first shopping experience at EBuy was amazing. The platform's customer service is very enthusiastic and can respond to any questions in a timely manner. All the orders I purchased were delivered to my home on time, and the goods matched with the picture description. Trustworthy, I will order again next.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Good communication, fast shipping

I bought a diving hut and the shipping was very fast, it was easy to communicate with them as I wanted to add another product to my order and they did it very fast and deliver all together. The diving hut it's very nice I'm looking forward to use it :-)

13 September 2021
Unprompted review
Rated 5 out of 5 stars

First experience with Ebuy7: OK

First experience with Ebuy7, everything was clear and well organized. Some problems for unexpected import duties (extra fee applied by my country for every goods from abroad, probably a recent law), but completely clarified with Ebuy7 support team

8 September 2021
Unprompted review

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