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EchoNet Services Reviews 

2
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TrustScore 3 out of 5

3.1

Telecommunications service provider
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Company details

  1. Telecommunications service provider
  2. Business and IT Consulting agency

Written by the company

EchoNet Services – Reliable VoIP Solutions for Businesses in the UK & US EchoNet Services is a top-rated VoIP service provider, offering high-quality, secure, and cost-effective communication solutions for businesses in the UK, US, and beyond. Whether you’re a startup, a call center, a remote team, or a large enterprise, our VoIP services ensure crystal-clear voice quality, advanced features, and reliable support to keep your business connected. Why Choose EchoNet Services for VoIP Solutions? High-Quality VoIP Services – Enjoy seamless voice communication with HD call clarity and low latency. Scalable & Flexible Solutions – Whether you're a small business or a growing enterprise, our VoIP systems adapt to your needs. Secure & Reliable Connectivity – We prioritize security and uptime, ensuring uninterrupted service. Affordable Pricing Plans – Get premium VoIP features at competitive rates. 24/7 Customer Support – Our dedicated support team is always available to assist you. Enhance Business Communication with Advanced VoIP Features Cloud-Based VoIP – Stay connected from anywhere with internet-powered phone systems. Call Forwarding & Routing – Ensure your calls reach the right person at the right time. Voicemail-to-Email – Never miss an important message again. Call Recording & Monitoring – Improve customer service and compliance with recorded calls. Integration with CRM & Business Tools – Enhance productivity by connecting VoIP with your existing software. Trusted by Businesses Across Industries From call centers and e-commerce businesses to corporate firms and remote teams, EchoNet Services powers businesses with reliable VoIP technology. Our solutions help companies improve communication, reduce costs, and enhance efficiency. Call Centers & Customer Support Teams Remote & Hybrid Workforces E-Commerce & Online Businesses Healthcare, Finance, and Legal Sectors Experience Reliable VoIP Solutions with EchoNet Services EchoNet Services is committed to providing businesses with high-quality communication solutions that drive efficiency and productivity. Whether you need a scalable VoIP system, seamless call management, or a secure business phone solution, our services are designed to meet your needs. For more information about our VoIP services, visit our website or contact our team to discuss the best solution for your business.

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3.1

Average

TrustScore 3 out of 5

2 reviews

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1-star

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3.1

All reviews

(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Worst experience with them

⚠️ My Experience with EchoNet Services Read Before You Sign Up

I want to share my experience with EchoNet Services Ltd, particularly for anyone considering their dialer for a call center using AI bots.

I was onboarded by their sales representative, who assured me repeatedly and confidently that everything would work smoothly, that their dialer fully supported bot integration, and that I had nothing to worry about. Based on that confidence, I paid 22,000 and signed up.

That confidence did not match reality. Over multiple weeks, I tested three separate, independent bot providers, and every single one confirmed the same issue: calls were not routing to the closer side properly, due to a dialer-side/routing problem not a bot configuration issue, as I was repeatedly told.

After switching providers entirely same bots, same setup, different dialer everything worked correctly from day one. That comparison made it very clear where the actual fault was.

I raised this directly and personally with the founder, Muhammad Umair Awan, along with documentation and screenshots, requesting a refund. Despite that direct outreach, I have received no resolution after 20+ days, and no clear commitment to make this right.

I'm sharing this so others evaluating dialer providers, especially those planning bot integration, can go in with realistic expectations not the "green garden" promises I was given.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional VoIP Service with Gamma Telephony System

I recently got the Gamma telephony system from Echonet Services, and I must say, the experience has been nothing short of excellent. From the initial consultation to the setup and ongoing support, their team has been professional, knowledgeable, and highly responsive especially Umair helped us setup everything.
The call quality is crystal clear, with zero latency issues, and the system runs seamlessly without any downtime. The pricing is competitive, and they truly deliver on their promise of providing reliable VoIP solutions.
What sets Echonet Services apart is their customer support—whenever I had a query, they responded promptly and resolved any minor issues efficiently. If you’re looking for a trusted VoIP provider, I highly recommend Echonet Services for their Gamma telephony solutions!
Would definitely continue using their services!

17 January 2025

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