Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... See more
Company replied
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See what reviewers are saying
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... See more
Company replied
Ordered 5 items and only received 4. Zero communication from the store. No confirmation of order when you buy something, no dispatch notification, and most importantly no reply when I tried to messag... See more
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... See more
Company replied
Company details
Written by the company
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Contact info
Unit 6 Harris Street, m8 8eg, Manchester, United Kingdom
- info@ecigstoreuk.com
- ecigstoreuk.com
3.4
Average
204 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Order was great flavours are as…
Order was great flavours are as expected,delivery was on time so overall happy and will be ordering from here now
27 October 2020
Reply from MCR Vapes Limited
Thank you for your kind review, we are pleased to hear that.
bad customer service
i ordered a new vape from this store i choose them as they had the vape i needed to replace one i had just broken and the delivery offered was next day. an hour later i received an email stating my order was complete and ready to dispatch an hour after that i received another email telling me the item was out of stock. yes they offered me other vapes but not one could be found on the website and due to number of accessories i had to go with the vape i ordered i needed that one. i would have checked to see if they went with vapes they offered but as i couldnt find them on website i couldnt. i do wonder how something can be ready for dispatch then suddenly out of stock. i found them to be rude in the email i received when i told them the vapes offered were no good and i would like a refund. refund did come but wont be using this store again as noone seems to know what they are doing.
24 October 2020
Reply from MCR Vapes Limited
Hello Helen,
Within two hours of your order placed you were updated about all the details and were offered a more higher quality item without asking for any thing else. I am very sorry to hear that but all the communication was prompt with your and person was communicated with you in apologetic and humble tone. I apologies if you find that rude and was not up to your standards.
Good Luck
Reply from MCR Vapes Limited
Thank you for your kind review.
Reply from MCR Vapes Limited
Thank you leaving us review.
Reply from MCR Vapes Limited
Thank you leaving us review.
Very fast delivery
Very fast delivery, competitive prices and lots of eliquid flavours to choose from.
Will definately be ordering from here again and reccommending to my friends and family
9 October 2020
Reply from MCR Vapes Limited
Thank you for leaving us your kind review. Hope you come back soon.
Reply from MCR Vapes Limited
Thank you leaving us review. Glad to hear that.
good deal on liquids
good deal on liquids, thanks, cheaper than going to maker????.
Quick delivery.
2 October 2020
Unprompted review
Reply from MCR Vapes Limited
Thank you leaving us review.
Brilliant and very quick delivery
2 October 2020
Unprompted review
Reply from MCR Vapes Limited
Thank you leaving us review.
I have couple of orders from…
I have couple of orders from ecigstoreuk.com exactly as described well packed and next day delivery
2 October 2020
Unprompted review
Reply from MCR Vapes Limited
Thank you leaving us review.
Brilliant offer on e liquids buy any 2…
Brilliant offer on e liquids buy any 2 and get 1 free. fast delivery will be buying from them again
2 October 2020
Unprompted review
Reply from MCR Vapes Limited
Thank you leaving us review.
I ordered one bottle
I ordered one bottle, and paid extra £4.99 for 24hr delivery and still waiting over a week later, they said they would look into it yesterday,
Would like to add they have since apologised and the post office had lost my order and have sent me a free bottle and refund for the inconvenience. So very helpful and many thanks. Nick.
25 September 2020
Unprompted review
Reply from MCR Vapes Limited
Hello Nick,
Sorry to hear that you had issue with your purchase, please write to info@ecigstoreuk.com and they will help you order details as they had responded you back.
Got the buy 2 get 1 free
Got the buy 2 get 1 free. Loved that it was mix and match and not for specific brands like other companies. Arrived quickly too.
21 September 2020
Unprompted review
Reply from MCR Vapes Limited
Thank you for leaving review for us. We are happy to hear that.
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