While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Shop
  2. Auto electrical service
  3. Electric Motor Shop

Written by the company

Eco-bikes is a UK based electric bike company that offers top quality ebikes that suit every requirement including custom ebike builds. At the same time, they are one of the most affordable in the business.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ampere Hilux Crossbar e bike

Excellent customer service. Excellent product.
I recently purchased a 2nd e bike from Eco Bikes after I bought one for my wife. Excellent bike and excellent customer service. They responded very quickly to any questions I had and Sam in particular went the extra mile. Knowing we needed the bike quickly as we were going on holiday Sam speedily got the order processed and the bike was dispatched immediately. They even gave us a discount as we bought 2nd bike. Would highly recommend this company.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Bought an electric bike from this company. Good customer service. Bike ordered Thursday morning and delivered to Scotland 24 hours later.

10 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look