Ecodampsolutions Reviews 11

TrustScore 4 out of 5

3.9

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Company details

  1. Construction company

Written by the company

About Eco Damp Solutions At Eco Damp Solutions, we specialise in identifying, preventing, and resolving damp, mould, and ventilation issues across homes and properties throughout the South and South West of England. Our qualified surveyors and technicians provide comprehensive damp surveys, diagnostic reports, and professional remedial works — including DPC injection, cavity and roof ventilation, waterproof membranes, insulation, and eco-friendly exterior coatings. We pride ourselves on delivering honest, evidence-based advice with no pushy sales tactics — just clear reporting, transparent pricing, and lasting solutions that comply with BS 6576, BS 5250, and PCA standards. Every project is carried out with care, cleanliness, and attention to detail, using low-VOC, sustainable materials wherever possible. Our goal is simple: to help property owners protect their homes from moisture and improve long-term air quality, comfort, and value. We’re proud to be a 5-star rated damp and property care specialist, trusted by homeowners, landlords, and estate agents alike. 📍 Areas we cover: Hampshire, Dorset, Wiltshire, Somerset, Devon, Cornwall, Gloucestershire, Oxfordshire, Berkshire, Surrey, and West Sussex. 📞 0800 774 7830


Contact info

3.9

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We use Eco Damp Solutions for roof repairs

We use Eco Damp Solutions for some repairs to our roof gully's. During recent rain storms at the start of 2026 we had a serious leak appear at the top of one of the gully's above our bay window. After taking some advice from Simon and the team, we cleaned up and took some photos. They were able to quote from the photos and completed the work as per quote although it took a little longer than expected. The workers who turned up where polite friendly and knew their trade. Fixed to a high standard visually and we are very please, they pointed out other issues we had during the work and fix them too at no extra cost. We can not start to redecorate the room which was damage with the leak with confidence. Thanks Eco Damp.

26 May 2026
Unprompted review
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Reply from Ecodampsolutions

Thank you very much for your positive feedback. Great to hear.

Rated 1 out of 5 stars

Headline: ⚠️ AVOID ECO DAMP SOLUTIONS - Poor Communication & Unusable Products ⚠️

We invested heavily in damp extraction units based on a professional recommendation from Eco Damp Solutions, but the entire experience has been a nightmare.

Extremely Noisy Units: The units installed in the bedroom are unbelievably loud and completely unsuitable for a residential property.
Mis-sold and Overcharged: We were never informed of the decibel levels, nor were we offered quieter alternatives prior to installation. Only after we complained did they admit a quieter unit existed. Now, they are demanding an additional £2,000 to swap them out, with zero refund for the original, unsuitable units they mis-sold us.
Ghosting and Avoidance: After initially offering to visit the property to find a resolution, the company completely stopped communicating. They ignored callbacks and only engaged when we threatened online reviews. It has now been nearly a month of complete radio silence. They are deliberately ignoring messages, leaving us with an unusable system and an aggrieved tenant.

They blamed the issues on a "supplier recommendation" and refuse to stand by their work. Once they have your money, communication stops. Avoid this company at all costs.

20 February 2026
Unprompted review
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Reply from Ecodampsolutions

Thank you for your review. As you are aware we have now swapped out all the units at no cost to yourselves and trust these will meet your expectations.

Rated 5 out of 5 stars

Reliability and Experience

Reliability, attitude and experience of the team who worked hard and diligently throughout the whole process - including helping prepare and clear the site. Care was taken with all the surface treatment before the coating was applied.
The finished result is excellent.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

We had our roof cleaned and water repellant put on.

We had our roof cleaned and water repellant put on today. Carl and his colleague reassured us from the start that the mess (and there was a lot!) would all be cleared afterwards. They could not have done a better job of that. They left the area around the house beautifully clean and tidy. We were very pleased with their work.

5 November 2025
Unprompted review
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Reply from Ecodampsolutions

Thank you so much for your kind words — we really appreciate you taking the time to share your experience! It means a lot to the whole Eco Damp Solutions team.

Rated 5 out of 5 stars

Living in a coastal area

Living in a coastal area, humidity is a constant issue. Ecodamp Solutions has helped keep mold and mildew at bay in my home—thank you!

5 April 2025
Unprompted review
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Reply from Ecodampsolutions

Thank you so much for your kind words — we really appreciate you taking the time to share your experience! It means a lot to the whole Eco Damp Solutions team.

Rated 5 out of 5 stars

Everything from the initial survey to…

Everything from the initial survey to the final cleanup was handled with care and precision.

3 May 2025
Unprompted review
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Reply from Ecodampsolutions

Thank you so much for your kind words — we really appreciate you taking the time to share your experience! It means a lot to the whole Eco Damp Solutions team.

Rated 5 out of 5 stars

The peace of mind I get from using…

The peace of mind I get from using Ecodamp’s eco-conscious and efficient products is priceless. It’s a smart investment for anyone dealing with moisture issues.

5 April 2025
Unprompted review
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Reply from Ecodampsolutions

Thank you so much for your kind words — we really appreciate you taking the time to share your experience! It means a lot to the whole Eco Damp Solutions team.

Rated 5 out of 5 stars

The team explained everything clearly…

The team explained everything clearly and did a fantastic job damp proofing our basement.

2 May 2025
Unprompted review
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Reply from Ecodampsolutions

Thank you so much for your kind words — we really appreciate you taking the time to share your experience! It means a lot to the whole Eco Damp Solutions team.

Rated 5 out of 5 stars

Work force very knowledgeable friendly…

Work force very knowledgeable friendly and polite cleaned up afterwards answered any questions and would recommend

4 April 2025
Unprompted review
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Reply from Ecodampsolutions

Thank you so much for your kind words — we really appreciate you taking the time to share your experience! It means a lot to the whole Eco Damp Solutions team.

Rated 1 out of 5 stars

Complete scam

Complete scam. They appear to be a legitimate company with website. Come out and access problem. Take a deposit, then ring you with reasons why they can’t make the scheduled appointment, re schedule, no show and whatever number you ring there is no answer. AVOID

13 December 2024
Unprompted review

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