It took a while to ship and was lost in transit for a bit, but finally arrived (their tracking system updates were tricky to understand as they come from overseas and the customs updates were confusin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve had neck pain for a few months, when I saw the advertisement for the Ecoden pillow, I was sceptical, I did email asking questions before ordering. I took the plunge,I have not regretted one momen... See more
Company replied
Over all the pillow is pretty great. Works amazingly well for back sleeping, very comfortable. I have tried about 20 pillows over the years because of neck pain and this one is a keeper. Unfortunately... See more
Company replied
" I’ve been sleeping on a contour pillow for over 35 years & really loved them. This is a different pillow to get used to. I am very picky with my pillows, however this pillow I haven’t had any uncomf... See more
Company replied
Company details
Written by the company
We sell orthopedic pillows that help you eliminate neck, back, & shoulder pains.
Contact info
1309 Coffeen Avenue STE 1200, Sheridan, 82801, Wyoming, United States
- +1 (490) 415-0101
- hello@ecoden.com
- ecoden.com
4.4
Excellent
47 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the Ecoden freeflow pillows are now…
the Ecoden freeflow pillows are now part of my routine. i have different issues with neck and shoulders: those pillows keep my head and shoulders in the right position even if I inadvertently move during the night. I always have one at home and one for the every trip I make. :) and their customer service is really lovely and supportive.
21 February 2026
Unprompted review
Reply from Ecoden®
Hi Monica,
Thank you so much for this wonderful review!
We’re absolutely delighted to hear that your Ecoden Freeflow Pillow has become part of your daily routine! It means so much to know it’s helping keep your head and shoulders properly supported even when you move during the night. That consistent alignment is exactly what we designed it for.
We also love that you travel with one! Having comfort and proper support wherever you go makes such a difference.
And thank you for your kind words about our customer service, we truly care about making sure every experience feels supportive, from your first message to every night’s sleep.
Wishing you many more comfortable, restful nights ahead !
Warm regards,
Dahlia
Sceptical at First
I have had neck problems for the last 15 years but in the last 12 months I have struggled to be able to sleep without pain. I purchased the pillow out of desperation really to see if it could help. I am really pleased with the results. I have had the pillow for 3 weeks and although I am not totally pain free I am finding the pillow is helping my neck and I am sleeping better.
28 January 2026
Unprompted review
Reply from Ecoden®
Hi J,
Thank you so much for sharing your experience!
We’re truly happy to hear that the Ecoden pillow has helped reduce your pain so significantly. That’s exactly what we hope for.
It means a lot to us knowing it’s been providing you with consistent comfort.
We also really appreciate your continued support in purchasing another one. Thank you for trusting Ecoden, and we hope it continues to give you the comfort and relief you deserve.
Warm regards,
Dahlia
Good morning everyone have a wonderful…
Good morning everyone have a wonderful day 🌞
20 January 2026
Unprompted review
Reply from Ecoden®
Hi Fazlullah,
Thank you so much for your 5 star review! We appreciate it! We hope you have a wonderful day, too!
Best regards,
Dhalia
Algo conforme.
5 December 2025
Unprompted review
Reply from Ecoden®
Hi Marianela,
Thank you for your feedback! We’re glad to hear that everything is satisfactory. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know.
Best regards,
Dahlia
I love this knee pillow!
Most importantly, the knee pillow was the key to resolving the bursitis in my hip. It is far less intrusive in the bed than any other option I could find. It's just the right shape and support, plus it compresses enough to be squished into my carry on luggage yet pops right back to full strength.
29 November 2025
Unprompted review
Reply from Ecoden®
Hi Michelle,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that the knee pillow has made such a positive difference for you — especially in helping ease your hip bursitis. Knowing that it provides the right shape, support, and comfort while still being compact enough for travel means everything to us.
We really appreciate you taking the time to share your experience, and we’re so glad the pillow is helping you rest and recover better. If you ever need anything else, we’re here for you! 💙
Best regards,
Dahlia
Didn't solve my headache
I bought 2 pillows, one for myself and for my mother. Reading up on it I had high hopes to not wake up with a headache any longer. My mother gave up after 2 weeks tying to use it. She found it too high, too hard and her ear lobes got sore when lying on the side. And yes, we took out the little layer on the back to lower it.
As for myself, I thought I give it some more chance trying to get used to it. I tried it for about 8 month, but finally and sadly have to give up. Yes, it is hard to lie on and feels too high. I had the same problems with sore earlobes. But the worst part is that my morning headaches became more and more frequent and now I'm back to my old pillow.
I suppose one size doesn't fit all. I would say it is perhaps more suitable for larger people. I'm disappointed.
21 November 2025
Unprompted review
Reply from Ecoden®
Hi Marie,
Thank you for sharing your honest feedback. We’re really sorry to hear that the Ecoden 2.0 Pillow didn’t work for you or your mother, even after giving it such a fair try. The height and firmness clearly weren’t the right match, and the discomfort you described — especially the pressure on the ears and increasing headaches — is not the experience we want for our customers.
We truly appreciate you taking the time to let us know, as this helps us continue improving our designs. If you haven’t already, please reach out to our support team — we’d be happy to see how we can make this right for you.
Thank you again for your time and feedback.
Best regards,
Dahlia
Was ABSOLUTELY petrified!
Was ABSOLUTELY petrified!
Was this a scam?
Trusted my gut and am 100% delighted I did.
Best pillow I have had in years.
No more waking every few hours trying to find a better position to sleep in.
No more aches and pains.
No hot, sweaty head.
Just sleep. Really deep, quality sleep.
I am astonished but so, so happy and will be recommending to anyone who asks . . . and perhaps to those who don't.
Not a scam, just a brilliant pillow which most certainly works for me!
28 October 2025
Unprompted review
Reply from Ecoden®
Hi Mise,
Thank you so much for sharing this wonderful and honest feedback! We know how nerve-wracking it can be to try something new online, so we’re truly glad you trusted your gut and even happier to hear how much you’re loving your new pillow.
It’s amazing to know that you’re finally sleeping deeply, waking without aches, and no longer battling with heat or restless nights. That’s exactly the experience we want every customer to have.
We really appreciate your recommendation (even to those who don’t ask 😉). Thank you for giving us a chance and for reminding others that yes, we’re real and our pillow really works!
Wishing you many more nights of amazing sleep ahead!
Best regards,
Dahlia
Great for side sleepers and neck arthritis
It took a while to ship and was lost in transit for a bit, but finally arrived (their tracking system updates were tricky to understand as they come from overseas and the customs updates were confusing). The company was responsive though. As far as my product review, I love the FreeFlow 2.0 pillow! I have tried so many expensive pillows, and this has been the best for side sleeping. Firm but also just soft enough to make it super comfortable. I can even lay on my back without it triggering an instant headache due to neck spasm/arthritis. I bought my husband one too and he is snoring less and finally sleeping properly on a pillow that stays put! Highly recommend.
29 October 2025
Unprompted review
Reply from Ecoden®
Hi Rochelle,
Thank you so much for your thoughtful and detailed review! We truly appreciate your patience while your order made its way to you, and we’re so glad to hear that our team was able to assist during the process.
It’s wonderful to know that the Ecoden FreeFlow 2.0 pillow has brought real comfort and relief — especially for your neck arthritis and sleep quality. We’re also thrilled to hear your husband is sleeping better too! 💙
Your kind words mean a lot to us, and we’re so grateful for your recommendation. Wishing you both many restful nights ahead!
Warm regards,
Dahlia
For all side sleepers
Very useful for side sleepers.Since I have been using it my back pain has reduced and hopefully will continue to benefit my lower back issue as it aligns my spine better. The quaPity is also very good. I recommend the leg pillow for all you side sleepers, it is great.
10 October 2025
Unprompted review
Reply from Ecoden®
Hi Vito,
Thank you so much for your wonderful feedback! We’re so glad to hear that the leg pillow has been helping with your back pain and improving your spine alignment. That’s exactly what we designed it for. 😊
It’s great to know you’re enjoying the quality and comfort as a side sleeper. We truly appreciate your recommendation and hope the benefits continue for your lower back.
Warm regards,
Dahlia
I have not been able to use a pillow in…
I have not been able to use a pillow in years because of neck pain. The Ecoden 2.0 Free Flow pillow has changed that. I love it and am so grateful!
8 October 2025
Unprompted review
Reply from Ecoden®
Hi C S,
We’re so happy to hear that the Ecoden 2.0 Free Flow Pillow has made such a positive difference for you! 😊
It’s wonderful to know that after years of neck pain, you’re finally able to rest comfortably again.
Thank you so much for sharing your experience. It truly means a lot to us to know our pillow has brought you relief and comfort.
Wishing you many more restful nights ahead,
Dahlia
I broke my neck in 2 places when I was…
I broke my neck in 2 places when I was in my early 30s. I am 64 now.I couldn't sleep with my head to the left. I was in pain all the time. I decided to try the 2.0 pillow not expecting much since nothing else has worked.From the very 1st night I had no pain!!! I cannot sleep with out it now. This pillow has changed my life!! I never write reviews but I had to let you know this is not a scam. This is a very well made, sturdy pillow that will last a long time. I am ordering another one and the foot wedge. Thank you Ecoden for making a product that does what it is supposed to. I sleep sooo much better now!!
22 July 2025
Unprompted review
Reply from Ecoden®
Hi Joan,
Thank you so much for sharing your incredible story with us. We’re truly honored that the Ecoden 2.0 pillow has brought you the relief and comfort you’ve been searching for after so many years of pain. Hearing that it’s made such a life-changing difference from the very first night means the world to us.
We’re also grateful that you took the time to write this review, especially since you don’t usually leave reviews—it makes your words even more meaningful. We’re thrilled to know you’re sleeping better and that our pillow is making a real difference in your life.
Thank you again for your trust and support. We look forward to continuing to be part of your journey to better rest and comfort!
Warm regards,
Dahlia
Satisfied
" I’ve been sleeping on a contour pillow for over 35 years & really loved them. This is a different pillow to get used to. I am very picky with my pillows, however this pillow I haven’t had any uncomfortable sleeps on it and I probably would purchase another down the road."I gave it a 4 star because my shipment was taking longer for expedited delivery, however they gave me a shipping refund.
18 August 2025
Unprompted review
Reply from Ecoden®
Hi Dear Customer,
Thank you so much for sharing your experience with the Ecoden 2.0 Pillow! We’re delighted to hear that even as someone who’s been using contour pillows for over 35 years, you’ve been able to sleep comfortably on ours without any uncomfortable nights. It means a lot to us, especially knowing how particular you are about pillows.
We also truly appreciate your patience with the shipping delay and are glad we could make things right with a refund. Your feedback helps us improve both our product and service, and we’re so pleased to know you’d consider purchasing another pillow in the future.
Wishing you many more restful nights ahead!
Best regards
Dahlia
I used to hate going to bed at night
" I used to hate going to bed at night. Despite having expensive pillows, nothing ever felt great. Now, I lay my head down to sleep and smile. Every morning, my head wants to sleep in because these pillows are truly the best, life-changing. I found them by searching "Best pillow in the world?" because I was fed up waking up and feeling like I had a poor night's sleep, largely due to the constant struggle of the shoulder and the head fighting for space. You know the one, you pull the pillow in to support your neck, next minute the shoulder has pushed it back out, and the neck pain begins. The cut way for your shoulder is perfect. You lay on your back, perfect, roll to the side, perfect, no adjustment needed. Thanks Ecoden for changing mine and 5 of my family and friends life for the better."
14 August 2025
Unprompted review
Reply from Ecoden®
Hi Brydie,
Wow—thank you so much for taking the time to share such a thoughtful review! We’re absolutely delighted to hear how much the Ecoden pillow has transformed your sleep and even brought comfort to your family and friends as well.
It’s wonderful knowing that the shoulder cut-out design is giving you the perfect support whether you’re on your back or side, and that the struggle of constantly adjusting your pillow is finally gone. That’s exactly what we had in mind when creating Ecoden, and it means the world to hear it’s making such a positive difference for you.
We’re so grateful you found us (and searched for the “Best pillow in the world!”. Thank you again for trusting Ecoden and for sharing your experience. It inspires us to keep making sleep better, one pillow at a time.
Wishing you many more restful nights,
Dahlia🌙✨
Love-hate relationship❤️
I don’t know what it is about this pillow, but it helped my neck immensely I actually don’t like this pillow, but I can’t live without it and now that it has a silk pillowcase I really can’t live without it because I only use silk pillowcases and I love silk pillowcases so there you go.
16 April 2025
Unprompted review
Reply from Ecoden®
Hi Anne,
We absolutely love your “love-hate” description — it made us smile! We’re so glad the pillow has helped your neck and that the silk pillowcase made it even more irresistible. Here’s to comfort, support, and a touch of luxury!
Warmly,
Dahlia
Just buy the pillow
Just buy the pillow! Give it a week and you’ll see 💛
24 July 2025
Unprompted review
Reply from Ecoden®
Hi Stephanie,
Thanks so much for the awesome feedback! We’re so glad you gave the pillow a chance—and even happier to hear it made a difference after just a week. Sweet dreams! 😴✨
Best regards,
Dahlia
Love that I can trust this pillow to last
Love that I can trust this pillow to last and I get relief for my neck.
22 July 2025
Unprompted review
Reply from Ecoden®
Hi Turi,
Thanks so much for the love! We're really glad to hear your Ecoden 2.0 pillow is giving you the neck relief you need—and that you can count on it to last. That’s exactly what we designed it for! Sleep well, and don’t hesitate to reach out if you ever need anything. 😊
Best regards,
Dahlia
Ecoden 2.0 Free flow pillow
Tried many pillows since the onset of my neck pain. This gives me the best relief and support while I sleep. Often have minimal or no neck pain in the morning"
27 June 2025
Unprompted review
Reply from Ecoden®
Hi Anna,
Thank you so much for your kind feedback! We're truly happy to hear that the Ecoden 2.0 Free Flow Pillow has brought you the relief and support you've been looking for. Knowing it’s helped ease your neck pain and made your mornings more comfortable means the world to us.
Wishing you continued restful nights and pain-free days!
Warm regards,
Dahlia
Finally pain free
"I lived with chronic neck pain especially right at the base of my skull. The 1st morning after sleeping on the Ecoden pillow was the 1st time I had no pain ever since I can remember
5 June 2025
Unprompted review
Reply from Ecoden®
Hi Nancy,
Wow, thank you so much for sharing this! We're beyond happy to hear that the Ecoden pillow brought you relief after living with chronic neck pain for so long. Knowing that you woke up pain-free for the first time in ages truly means the world to us.
Wishing you many more restful, pain-free nights ahead! 😊
Best regards,
Dahlia
GREAT sleep!
I bought my Ecoden pillow two years ago if not three, and have been extremely well pleased with it. So pleased I bought two for my daughter and soninlaw, and they love theirs too. The "trick" is to position the back of your head in the middle of the pillow, so the supportive part can do its work. I can sleep 8 or more hours -- 10 just last Saturday -- on my pillow. And in these two or more years, the foam has held up perfectly. Not the least bit giving way. I lay on my side when I read; that's the firm part I'm talking about, the outer edge both left and right side. The center is softer. I had to buy a new Tensel pillowcase because the zipper broke. It too is excellent, and you'll want one for each pillow because a traditional pillowcase works its way off in the middle of the night. You'll be pleased with your Ecoden pillow and the zipper pillowcase.
19 May 2024
Unprompted review
Reply from Ecoden®
Hi Karen,
Wow — thank you so much for your incredible review! We're absolutely thrilled to hear that you've been enjoying your Ecoden pillow for over two years (possibly three!) and that it's still delivering such great sleep. It’s even more rewarding to know your daughter and son-in-law are loving theirs too — that's the best kind of compliment!
You're spot on about the pillow’s design — positioning your head in the center truly helps the ergonomic support work its magic. We’re also glad to hear the foam has held up so well over time and that the firmness along the edges supports your side-reading routine.
Sorry to hear about the zipper on your original pillowcase, but we’re glad you picked up a new one and that it’s doing the job perfectly. You're right — a fitted pillowcase really makes a difference!
Thanks again for taking the time to share such thoughtful and detailed feedback. Wishing you many more nights of great sleep!
Warm regards,
Dahlia
I’ve had neck pain for a few months
I’ve had neck pain for a few months, when I saw the advertisement for the Ecoden pillow, I was sceptical, I did email asking questions before ordering. I took the plunge,I have not regretted one moment. I feel comfortable sleeping on my back and side, the pillow wraps around and even I feel gives my shoulders support. I would highly recommend, so much my friend ordered one
16 May 2025
Unprompted review
Reply from Ecoden®
Hi Sandi,
Thank you so much for sharing your experience with us!
We completely understand the hesitation when trying something new—especially when dealing with ongoing neck pain. We're so happy to hear that you took the leap with the Ecoden pillow and that it's been making such a positive difference in your sleep and comfort.
It’s wonderful to know that you're now able to sleep better on your back and side, and that the pillow has provided not only neck but also shoulder support. That kind of relief is exactly what we hope for every customer.
And thank you for recommending us to your friend—that truly means the world to us!
Wishing you continued comfort and restful nights ahead.
Warm regards,
Dahlia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.