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See what reviewers are saying

Rated 5 out of 5 stars

We ordered custom sized and printed boxes for making gardening kits and love how they turned out! We are working on new ideas, and have had great customer service in making sure we get the right color... See more

Rated 5 out of 5 stars

I've ordered several times from EcoEnclose for my business. I love their stuff, it always comes on time and performs as expected. I recently worked with Becca on some custom designed hang tags. The pr... See more

Rated 5 out of 5 stars

10 out of 10! Becca was so helpful and responsive to all my questions and needs. Being a small business owner in this big world can be scary so it's really nice actually talking to a real person that... See more

Rated 5 out of 5 stars

Becca was outstanding to work with. I had an order that had a firm in-hands date and she made sure it was processed and out the door quickly. She updated me throughout the entire process. Her understa... See more

Company details

  1. Packaging company
  2. Packaging
  3. Packaging Supply Shop

Written by the company

Eco-friendly, sustainable packaging for your eCommerce business! 100% recycled boxes, 100% recycled poly mailers, 100% recycled paper mailers, upcycled bubble wrap alternatives, renewable tape, recycled void fill, and more. Create custom packaging unique to your brand.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Completely elevated our unboxing experience.

We sell custom cast jewelry out of our NY studio, and shipping a $2,000 ring in a flimsy poly mailer was ruining the experience. Switched to EcoEnclose last year for their recycled padded mailers and custom inner boxes. The structural integrity is rock solid so the metals are protected in transit, and the custom ink looks incredibly sharp. It finally gives our customers a premium, luxury unboxing without the guilt of single-use plastics. Worth the investment if you sell high-ticket items.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful customer service + great products

We ordered custom sized and printed boxes for making gardening kits and love how they turned out! We are working on new ideas, and have had great customer service in making sure we get the right colors for our new designs. We've also been using this company for years for their mailers we ship seeds out in, and love the quality and that they are eco-friendly.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Custom Packaging

Just ordered my custom packaging from these guys through Delaney Wilbur and every step of the process has been seamless, easy, and quick! I plan to order all of my packaging with Eco Enclose

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! I’m a new small business owner and my first order with EcoEnclose was seamless. Even though my first order was relatively small compared to other big businesses, they treated me with care and diligence. I will definitely be a repeat and loyal customer with them.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my order...

I’m really happy with my order from EcoEnclose. I purchased the seaweed poly bags and love that they offer a more eco-conscious packaging option. It is exciting to find products that align better with sustainability goals while still being practical and well made. My order arrived smoothly, and the overall experience was very positive. I would absolutely recommend EcoEnclose to anyone looking for better packaging solutions.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Sustainable Stickers and Outstanding Customer Service

EcoEnclose has been easy to work with, offering a wide range of sustainable sticker material options that align with our values! We are grateful that they prioritize environmentally responsible solutions, and that commitment really shows in their products. Delaney has also provided excellent customer service. She has been responsive, helpful, and genuinely invested in making sure everything turns out right!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Custom Boxes

Morgan is always helpful when submitting new and repeat orders for custom boxes for our company. Its great to be able to order packaging from a local company and also work to lower our environmental impact!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordered several times

I've ordered several times from EcoEnclose for my business. I love their stuff, it always comes on time and performs as expected. I recently worked with Becca on some custom designed hang tags. The proof process was quick and easy. I haven't seen the final product yet but I am excited to.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support for Urgent International Delivery!

Morgan and the EcoEnclose team were exceptional in helping us meet an extremely tight deadline for our event in Japan. Since we were shipping internationally to Tokyo, we were worried about the timeline, but Morgan proactively suggested switching to a 2.25" circle-cut to bypass the lead time of a custom die. This flexibility allowed our order to ship ahead of schedule. Morgan also went above and beyond by adjusting the quantity to fit our strict budget and was very patient with our internal payment process. Excellent communication and a true commitment to customer success!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Becca is Outstanding

Becca was outstanding to work with. I had an order that had a firm in-hands date and she made sure it was processed and out the door quickly. She updated me throughout the entire process. Her understanding and attention to detail made this urgent order a breeze! Thank you Becca for your ultimate kindness!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Small Business Support

Trial order was a success! Morgan was super helpful, kind, and quick to respond when I had some minor technical difficulties with my first order. She was even quicker to resolve my worries and ensure my order was on track. Especially this day and age, nothing is guaranteed to run 100% smoothly -- I highly recommend EcoEnclose for sustainable packaging with a team that CARES! <3

5 April 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10

10 out of 10! Becca was so helpful and responsive to all my questions and needs. Being a small business owner in this big world can be scary so it's really nice actually talking to a real person that seemed to care about the well-being of my company! Will definitely be using Eco Enclose in the future and will definitely be asking for Becca in particular!

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Run from this company

This is my first time ever leaving a review for a company, but I felt it was necessary to share my experience with EcoEnclose.

Unfortunately, my experience has been extremely disappointing. The last order packaging I ordered simply does not stick properly, which defeats the entire purpose when you're trying to ship products to customers. On top of that, every single order I placed arrived late. In one case, they even completely forgot to process my order.

As a business owner, reliable packaging and shipping timelines are critical, and this company failed on both fronts. Very frustrating experience. I would strongly recommend looking elsewhere if you need dependable packaging for your business.

4 March 2026
Unprompted review
EcoEnclose logo

Reply from EcoEnclose

Thank you for the feedback, we are always looking for areas to improve. I’m so sorry to hear that you’re experiencing issues with the mailer's adhesive. If you’re able to, please send a few photos to hello@ecoenclose.com and our team would be happy to take a closer look. Once we can see what’s going on with the mailers, we’ll work with you to find the best solution.

I also took a look at your order history and it appears that your orders have shipped within our stated lead times, with the exception of one rush order. We send lead time notifications once an order moves past the early part of the lead time range so we can keep customers informed and maintain transparency while we finalize production.

That said, we’re always happy to help when something is needed more urgently. If you ever need an order prioritized, please don’t hesitate to let us know and we’ll do our best to accommodate your timeline.

Please let us know if there is anything else we can support you with. We would love the opportunity to rebuild this relationship.

Rated 5 out of 5 stars

I'm so grateful for the professional…

I'm so grateful for the professional and timely manner everything was handled. Becca was so patient and kind. Please take the time to recognize her (and the art team) for their special attention to detail regarding my order. I keep coming back because I love the eco friendly packaging, but also because of the customer service. Thank you thank you thank you!!

22 January 2026
Unprompted review

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