ECO ENERGY SERVICES LTD. Reviews 

789
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

AVOID! AVOID! AVOID! The salesman was very helpful and I'm pretty sure the workmen do a great job, but I did not meet any. The office 'management' of our booking was appalling and resulted in extrem... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Polite, tidy and very hard working. Highly recommend. Laiba was very efficient with messaging me and keeping me up to date with the whole process. Eco 4 scheme... See more

Company replied

Rated 5 out of 5 stars

The registration & eligibility process was made simple. The admin staff were friendly and efficient. Snow delayed the work but we were kept informed throughout. The men doing the work were hardworking... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent. I was very dubious at first but no need a relative had a new boiler and loft insulation under the Government Grant scheme. It was 100% funded. Two teams arrived one team did t... See more

Company replied

Company details

  1. Boiler supplier
  2. also in
  3. Central Heating Service

Written by the company

ECO Energy Services offers the Government Funded ECO4 Scheme for free boiler replacement with Installation. Other Grants; 1- First-time central Heating Grant 2- Air-Source heat Pump Grant 3- Insulations Grant. Experience exceptional energy savings with our wide range of free grants provided to low-income household. Save money on energy bills, improve EPC ratings and enjoy sustainable warmth all year.. A Gateway to Boost your EPC Rating & Warmth.


Contact info

4.2

Great

TrustScore 4 out of 5

789 reviews

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No recent history of asking for reviews

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4.2

All reviews

(789)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend Eco all jobs that…

I would recommend Eco all jobs that was carried out were done great no mess was left behind. Friendly workmen. Smart controls for heating was explained and even showed how to use through my phone, man that fitted them even came back 2 days later to fix the 1 heater that was not working. Polite and friendly.

19 August 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

I highly recommend the government grant…

I highly recommend the government grant through Eco energy services.

15 April 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

Great service

I had a great experience to change my boiler with eco energy services

16 April 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

Thought it was a scam at first, was very pleasantly surprised!

I was very hesitant at first, as my initial contact was through a cold-caller at my door. My immediate thought was this had to be a scam, but I decided to give my details for a consultation on the grounds that I'm a renter, so they wouldn't be able to proceed without the landlord's permission.

I was pleasantly surprised to find that the eco grant did exist, and I had a brand new Worcester Bosch combi boiler installed, a new thermostat control system, and loft insulation.

As the boiler installation occurred in April, I haven't really had a chance to test how much better the central heating is, but my hot water all around the house is much better, comes on faster, and the water pressure for hot water (previously extremely low) is much better too.

The only reason I'm giving 4 rather than 5 stars is that not every radiator in the house got a new thermostatic control. I can understand in rooms where there is more than one radiator, but in the downstairs toilet and the bathroom there is no new valve. Wasn't sure if there was a reason for that, but none was communicated to me.

Also, as other people have noted, the additional loft insulation is just rolled out. I have some flooring in my loft and use it for storage. The stored items were just lifted, insulation laid over the flooring, and the items dropped back on top. Again, not sure if that is how loft insulation is fitted, but it seems a little messy and inefficient.

13 April 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

I highly recommend the government grant…

I highly recommend the government grant through Eco Energy Services.

26 September 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Thank you for your prompt service…

Thank you for your prompt service installation within 8 weeks, and working all good so far

30 April 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 5 out of 5 stars

I highly recommend the government grant…

I highly recommend the government grant through Eco Energy Services

25 September 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 3 out of 5 stars

Excellent boiler installers though i was mislead

Excellent boiler installers, though I was promised the 2 missing radiaters which were promised to be replaced never arrived, after boiler installation i was told it was not part of grant, but a word should be a word i felt very cheated, if they would put in the missing radiators i would rate them 5 as they were helpful through the whole claim, but i lost my trust as the promised radiaters never arrived

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good I like it your jon

12 June 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our team. Knowing that we met your expectations makes all the difference to us.
If you ever need anything in the future, we're just a call or message away.

Rated 4 out of 5 stars

ECO ENERGY SERVICE was excellent !

ECO ENERGY SERVICE was excellent !! Good customer service. Loft insulation and fan installation was completed in only couple of hours..

25 September 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

The team were very pleasant and…

The team were very pleasant and thorough. The boiler was installed and they did the job in a day. There were difficulties that they had to overcome which they did. My dropping a star is due to the fact that when they left it was all a bit of a rush and I’m still a little unclear as to how to use the system. I think it would be useful to have a simple sheet of instructions on how to use the system. I’m still not clear about what I’m doing. Thank you guys, you were great.

23 March 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

I highly recommend the government grant…

I highly recommend the government grant through Eco Energy Services

24 September 2023
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Excellent service

Excellent service

14 September 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

We sincerely appreciate your positive review and are glad to hear you're happy with the work carried out. Our team works hard to deliver a smooth, professional service, so it’s rewarding to know we’ve achieved that with you.
Thank you for choosing Eco Energy Services!

Rated 5 out of 5 stars

Amazing service

Amazing service, very grateful for everything they have done, I highly recommend 10/10

13 May 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Excellent work and great team

I highly recommend the government grant through Eco Energy Services. It's a fantastic opportunity to make your home more energy-efficient and save on bills. Thank you very much guys.

30 September 2023
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Can’t fault their services

Can’t fault their services, great job well done. They installed combi boiler for me.

16 May 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

Combi boiler and loft installation

So pleased I applied for this grant through Eco Energy great from start to finish definitely recommend them 100%

14 February 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 4 out of 5 stars

"I highly recommend the government…



"I highly recommend the government grant through Eco Energy Services .


13 June 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

Rated 5 out of 5 stars

They were brilliant 2 days they worked…

They were brilliant 2 days they worked and did not have a break and that was a weekend great having hot water all the time fantastic job well done lads so so pleased with the work you all did would recommend them any time

9 August 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

It was a pleasure assisting you, and we truly appreciate you taking the time to leave us such a kind review. Your feedback keeps us motivated to keep delivering the best service possible.
Wishing you many warm and comfortable days ahead!

Rated 5 out of 5 stars

Combi boiler.

I had a combi boiler fitted by Eco Energy on the government grant scheme. The workmen worked none stop without a break until the job was done. No problems so far. Good job.

14 June 2024
Unprompted review
ECO ENERGY SERVICES LTD. logo

Reply from ECO ENERGY SERVICES LTD.

Thank you so much for your feedback and your trust in our service. We're really pleased to know that things went well overall. If there’s anything we can improve or support you with further, please don’t hesitate to reach out.
We're here to help; anytime.

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