AVOID! AVOID! AVOID! The salesman was very helpful and I'm pretty sure the workmen do a great job, but I did not meet any. The office 'management' of our booking was appalling and resulted in extrem... See more
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Excellent service from start to finish. Polite, tidy and very hard working. Highly recommend. Laiba was very efficient with messaging me and keeping me up to date with the whole process. Eco 4 scheme... See more
Company replied
The registration & eligibility process was made simple. The admin staff were friendly and efficient. Snow delayed the work but we were kept informed throughout. The men doing the work were hardworking... See more
Company replied
Absolutely excellent. I was very dubious at first but no need a relative had a new boiler and loft insulation under the Government Grant scheme. It was 100% funded. Two teams arrived one team did t... See more
Company replied
Company details
Written by the company
ECO Energy Services offers the Government Funded ECO4 Scheme for free boiler replacement with Installation. Other Grants; 1- First-time central Heating Grant 2- Air-Source heat Pump Grant 3- Insulations Grant. Experience exceptional energy savings with our wide range of free grants provided to low-income household. Save money on energy bills, improve EPC ratings and enjoy sustainable warmth all year.. A Gateway to Boost your EPC Rating & Warmth.
Contact info
124-128 City Road, EC1V 2NX, London, United Kingdom
- +442045259721
- hello@ecoenergyservices.com
- ecoenergyservices.co.uk
4.2
Great
789 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Liars and Fake people
7 April 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
We’re genuinely sorry to see a review like this, especially without any detail for us to understand what may have gone wrong.
At Eco Energy Services, we take pride in being honest, transparent, and committed to delivering real results under the ECO4 Scheme. We always aim to resolve any issues promptly, as reflected by the many positive experiences shared by our customers.
If you’ve had a disappointing experience, please reach out to us via the official email listed on our website—we would truly appreciate the opportunity to understand your concerns and make things right.
This company is just a nuisance I am…
This company is just a nuisance I am referring to their phone calls. Every day. Told to remove my name I am not interested. But they take no notice. I am sick of them.
15 May 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you, Sue, for your feedback, and we're genuinely sorry to hear that you’ve felt frustrated by our contact attempts.
Please allow us to clarify that we only reach out to individuals who have shown interest in the ECO4 grant and have provided their contact details—along with preferred times for communication—through an application or enquiry. We strictly follow GDPR guidelines and do not contact individuals without consent.
Our aim is to assist households who are eligible for the grant and may benefit from energy-saving improvements, not to cause any inconvenience. If your contact preferences have changed or you no longer wish to be contacted, we sincerely apologise and encourage you to email us via the official address listed on our website so we can update our records immediately
Many Thanks
After care service is shocking
After care service is shocking
I was called to have a follow up inspection for work done..that’s a whole other episode…
They didn’t turn up. A day out of my life for nothing..
A further phone conversation to re book another visit to inspect work…I say this lightly.
And guess what!!!another fail to show..
Just another government funded make money don’t worry about the end product scheme.
I’m sure there is better out there.
8 May 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
We completely understand how frustrating it must be to set aside your time for a visit that doesn’t go ahead,not just once, but twice. That’s genuinely not the experience we want anyone to have, and we’re really sorry for the inconvenience this has caused.
Follow-up inspections are in place to make sure everything meets the standards our customers deserve, and we regret missing the mark in your case. Things like this are certainly not ignored on our end; we take them seriously, and when issues arise, we work hard behind the scenes to fix them quickly.
The ECO4 scheme is designed to help people improve their homes, not to cause more hassle. If you’re open to it, we’d appreciate a quick message to our official email (you’ll find it on the website) so we can personally ensure the matter is dealt with properly.
Thanks again for bringing it to our attention; we really do want to get this sorted for you
Highly recommended
Installed my Worcester gas boiler within 2 days of the survey.
Professional and helpful engineers.
It was all free under the Eco Grant Scheme.
Just give them a call.
💯 recommended.
18 February 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you for the great feedback! We’re so glad your installation went smoothly and that you found our team professional and helpful. It’s always a pleasure to see the ECO4 grant making a real impact.
Feel free to reach out anytime or recommend us to others who may qualify!
Excellent quick service
Excellent quick service. Came out and fitted new boiler within a week of applying. Would recommend
12 March 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thanks so much for your kind words! We’re really pleased to hear your boiler was installed quickly and that you’d recommend us. It means a lot!
From start to finish
From start to finish, it was a very quick turnaround with updates to reassure me of the works being carried out. The team encountered a couple of issues but stayed into the late hours to fix the problem on the same day. Overall very happy with the job and thanks to Laiba for keeping me in the loop!
18 February 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you so much for your lovely feedback! We’re really pleased to hear everything was handled efficiently and that our team stayed committed through to completion—even with the unexpected hiccups.
A special thanks from Laiba as well—we’re glad she could keep you informed every step of the way. We're always working to make the experience even better
Fabulous
Excellent service from start to finish. Polite, tidy and very hard working. Highly recommend. Laiba was very efficient with messaging me and keeping me up to date with the whole process. Eco 4 scheme was so helpful to us, New boiler, radiator valves, loft installation and window vents. Honestly blown away with the how easy and quick it all happened. ✨
8 February 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you so much for your kind words! We’re thrilled to hear you had such a smooth experience and that the ECO4 upgrades made a real difference. It’s great to know our team’s hard work and Laiba’s updates helped everything go seamlessly for you.
We’re always here if you need us again—and truly appreciate the recommendation
Very grateful for thier service
Really impressed, and so very grateful to this company for the services they provided me.
The property I live in had no central heating and was very cold. We were using plug in electric radiators to try and keep warm. Huge thanks to Laiba, who helped me get all the necessary paperwork together, and reassuring me how the work would be done.
The teams that arrived were absolutely incredible. Loft installation was in before I knew it.
The gas central heating was also installed in 2 days. They worked out how to install all the radiators and boiler with minimal disruption. Very neat job. The house is nice and warm now which makes such a difference to my health. Highly recommended team.
5 February 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you for your kind words—we’re so glad to hear your home is now warm and comfortable. Laiba and the team will be thrilled to know their work made a real difference. We truly appreciate your recommendation!
The engineers were professional and…
The engineers were professional and very pleasant never felt anxious at all through out the fitting, very good service.
14 December 2024
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you for your kind feedback! We’re really pleased to hear you felt comfortable throughout and that the team provided a professional experience. Always here to help!
Reply from ECO ENERGY SERVICES LTD.
Thank you for your kind words! We're pleased to hear you were happy with the service.
Reply from ECO ENERGY SERVICES LTD.
Thank you! We're glad you’re pleased with the installation.
Aboustlty outstanding service from the…
Aboustlty outstanding service from the start they are also very fast at getting you work done to high standards very neat and tidy pipe work and radiators are all central to the windows and level I'm very happy with my new heating system and would recommend this service the had the whole house fitted out with boiler and radiators and up running in 10 hrs very impressed
6 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with your new heating system and that the installation met your expectations. It means a lot to know our team’s speed and attention to detail made such a great impression.
Lovely polite people hard working very…
Lovely polite people hard working very helpful I would highly recommend to anyone
6 February 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you so much! We're happy to hear our team made a great impression. Your recommendation means a lot to us.
I recently applied for a replacement…
I recently applied for a replacement boiler through the eci4 scheme. The whole process took just 3 weeks. First one of the team came and completed a survey, he was very good and the survey only took around 30 minutes. The very next day the team contacted me to arrange the install at a convenient time. The installation went extremely well the team was efficient and extremely tidy. The team were so polite and helpful. Everything was done to a very high standard. We now have a lovely warm home. Thank you so much ECO Energy Services Ltd. I have recommended you to my family and friends.
22 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you so much for your kind words. We’re delighted to hear the process was smooth and that you’re enjoying a warm, comfortable home. It’s great to know our team made a positive impression, and we truly appreciate your recommendation to family and friends.
Easy process. Good workers
The registration & eligibility process was made simple. The admin staff were friendly and efficient. Snow delayed the work but we were kept informed throughout. The men doing the work were hardworking, thorough and cleaned up after themselves. Very happy with eco energy services and would highly recommend.
7 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you, Deborah, for the lovely feedback. We're glad to hear the process was smooth and that our team kept you informed despite the weather delays. It’s great to know you were happy with the installation and the service overall. We truly appreciate the recommendation.
Fantastic from start to finish enquired…
Fantastic from start to finish enquired online, surveyor came and install all in one week. Super customer service kept us informed every step of the way
9 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Hi Rebecca, Thank you, for your wonderful feedback. We’re so pleased everything moved quickly and smoothly for you, and that our team kept you well informed throughout. It means a lot to know you were happy with the service.
Reply from ECO ENERGY SERVICES LTD.
Thank you, Susan! We're pleased to hear the new boiler installation met your expectations. It’s great to know you’re happy with the quality of the work!
Great service
From the time I was recommended to them, a surveyor came round and a few days later beautiful new boiler. Really happy with service and the fitters were friendly, professional and worked really hard. So thank you so much, I can’t fault anything. I’d recommend anytime and already have.
21 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you for taking the time to share your experience. We’re so pleased everything went smoothly and that you’re enjoying your new boiler. It’s fantastic to hear that our team was friendly, professional, and left you fully satisfied with the work. We’re truly grateful for your trust and your recommendation.
Eco 4 boiler replacment
I recently applied for a replacment boiler through the eci4 scheme for my Grandmother. The whole process took just 1 week. First one if the team came and completed a survey, he was very good and the survey only took around 30 minutes. The very next day the team contacted me to arrange the install at a convenient time. The installation went extremely well the team was efficient and extremely tidy.
7 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you for your kind feedback. We're really glad to hear the process was quick and smooth for your grandmother, and that our team delivered a tidy and efficient installation. It's always our goal to make things as easy and stress-free as possible.
All done in one day
All done in one day! If you qualify... get it done! A good experience, and excellent service from all involved. I highly recommend ECO ENERGY SERVICES LTD. and the 3 man team who updated my heating system.
7 January 2025
Unprompted review
Reply from ECO ENERGY SERVICES LTD.
Thank you, Trevor! We're so pleased to hear everything was completed in a day and that you had a positive experience with the team. We really appreciate your recommendation—it means a lot to us.
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