The product itself is amazing and has met every need I had for it. The shipping had something to be desired, specifically the packaging, the ecoflow box was inside a much larger box with no padding... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Portable Solar Panel works great, even better than expected. However delivery was a bit of an issue. Days without knowing where it was or when it moves again from where it was sitting.
I had heard mixed reviews about ecoflow and on balance decided to order the stream ultra x and a stream ac battery the order process was easy. However, the battery was out of stock and a stream max w... See more
I wanted to investigate a solar energy power back up. I really need to understand how this works as the panel keeps going off at the front and I cannot see what's going on with it. Would recommend... See more
Company details
Written by the company
Our vision is to power a new world—a call to the future, an aspirational, technology-driven, eco-friendly future that every individual can own.
Contact info
United States
- +1 800-368-8604
- support@ecoflow.com
- ecoflow.com
3.8
Great
9K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did my research about this product plus…
Did my research about this product plus the trustworthy of the company tick all the boxes..
11 April 2026
you said me you change delta2 for…
you said me you change delta2 for delta3 and i'm waiting again
16 April 2026
Item not received
Item not received, no contact has been made with me after I’ve raised this issue on your website
No one is answer calls on the support number after a week of trying.
Customer service is terrible to say the least.
11 April 2026
Eu power plug instead uk
I bought 2 EcoFlow 3-in-1 Qi2 Magsafe Apple Charging Station 1 from Amazon on 8 April and the second one from EcoFlow Uk on 11 April bought both items i arrived with eu power plug .
I contacted customer service for numerous times and emailed them 6 times I don’t have any resolution
I have 2 items I can use
22 October 2025
Superb is all I can say about EcoFlow
Superb is all I can say about EcoFlow. The power bank is fantastic and charges up very quickly including from solar. Excellent service.
16 April 2026
Delta 3
Easy to order and found the information on each product very helpful in deciding which product would suit our circumstances, machine arrived within the quoted time frame.
15 April 2026
Pensioner (Pension Credit) requesting cost
You are more interested in what a customer thinks of your company (ratings) - that supplying the requested costings of your various products - how can I budget/cost for a Ecoflow - system without the costs - poor service
4 April 2026
Excellent website easy to order and…
Excellent website easy to order and delivery very prompt , unit excellent quality.
15 April 2026
IF ONLY.
if i had received an email telling me that my Delta 2 was guaranteed for 5 years i would be a happy man.It would be nice to have that confirmed.
15 April 2026
Easy to set up, easy to use. Very efficient Solar
The River 3 plus and Solar Pannel are excelent products. Easy to set up and use. Good simple system and seems to be an efficient solar pannel. (you obviously need good sunshine)! Customer service communications were excellent. Recommended.
14 April 2026
The whole experience was tremendous
The whole experience was tremendous. Delivery on time . Product working perfectly. Everything I expected.
10 April 2026
5 star's
5 star's, the RIVER 3+110W PV comes separatly, don'tworry !
Highly Responsive Team
15 April 2026
You were all good 👍 I think 🤔 your
You were all good 👍 I think 🤔 your
Delivery service company was not great they delivered everything in 3 separate delivery's was a pain due to
Having to be at home on 3 separate days.
9 April 2026
The customer support system is very…
The customer support system is very unreliable. I have item to return up to now no updates if they will accept the return.
10 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.