EcoGreen Movers | Removals | Relocations | Recycling Reviews 105

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and incredibly helpful, often going above and beyond expectations. The service, including customer service and delivery, is frequently described as excellent, with many appreciating the smooth and stress-free moving experience. People also highlight the competitive and reasonable pricing, finding it to be great value for money. However, some customers reported issues with communication, including being let down without notice or experiencing significant delays in delivery. A few reviewers also mentioned unexpected additional charges and concerns regarding certain administrative aspects.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers express appreciation for the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, often praising the efficiency and care taken with... See more

Price

Clients share positive opinions on price, with many reviewers highlighting competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Eco got back to me 5 mins after we w submitted an enquiry. Whatsapp coms were very good. John and Adam were fantastic, no breakages and very efficient. We ended up having far more boxes than p... See more

Rated 5 out of 5 stars

Arrived very promptly in morning, worked carefully and efficiently to get everything loaded in van. Very helpful and took good care of everything including collecting keys from estate agent. Would rea... See more

Rated 5 out of 5 stars

The team was incredibly professional, careful with every box, and somehow managed to make moving day feel stress-free. They worked quickly, treated my belongings like their own, and even checked in to... See more

Rated 5 out of 5 stars

From the get go, smooth conversation and they accommodated us in short period of time. Our movers cancelled same day, and we booked Eco movers in afternoon for late evening slot. They helped us in no... See more


Company details

  1. Removals company

Written by the company

EcoGreen Movers offers comprehensive, eco-conscious commercial and residential moving services across the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Everything from Eco Green movers was great. They communicated timely and efficiently. We always knew what was happening and when. The lad that did the removals were spot on also. Friendly, chatty and helpful. They were there on time when they said and they worked tirelessly to get us in and out. I couldn't recommend them enough.

7 April 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi there,

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.

We’re glad to hear everything ran smoothly and that the team kept you well informed throughout the move. I’ll be sure to pass your feedback on to the crew — they’ll be pleased to know their hard work and attitude made a positive impact.

Wishing you all the best in your new home, and if you ever need us again, we’ll be more than happy to help.

If you know anyone planning a move, we’d truly appreciate you recommending us to your friends and family — it means a lot to our team.

Kind regards,
EcoGreen Team

Rated 4 out of 5 stars

I had a good overall experience with…


I had a good overall experience with Ecogreen. While there were a few hiccups along the way, everything was handled professionally and efficiently.

Jess was especially helpful—her support and dedication made a real difference in getting things sorted. I really appreciate her professionalism and the way she managed the situation throughout.

It’s hard to forget the level of support provided, and I’m grateful for the effort put in. Wishing Jess and the team continued success.

4 April 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Thank you for your kind words — we truly appreciate you taking the time to share your experience.

We’re glad to hear that, overall, you had a positive experience with EcoGreen. While we always aim for a seamless service, we also take pride in how our team responds and resolves any challenges along the way, so it’s great to know that came through.

Jess will be especially pleased to hear your feedback. Her commitment to supporting our customers and seeing things through properly is exactly what we strive for as a team.

We’re grateful for your trust in us, and we wish you all the very best moving forward. If you ever need anything in the future, we’re always here to help.

Kind regards,
EcoGreen Team

Rated 5 out of 5 stars

Very quick and efficient service and…

Very quick and efficient service and communication was great! Would recommend!

2 April 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi there,

Thank you for your kind words — we really appreciate you taking the time to leave this review.

We’re glad to hear you found the service quick and efficient, and that our communication met your expectations. That’s exactly the standard we aim to deliver on every move.

Your recommendation means a lot to us, and if you’re happy with our service, we’d truly appreciate you recommending us to your friends and family.

Kind regards,
EcoGreen Movers Team

Rated 5 out of 5 stars

Great client and business associate

Great client and business associate. Well run family business.

24 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you for your kind words — we truly appreciate it. It’s been a pleasure working with you, and we’re grateful for the trust you’ve placed in us.

We take great pride in running a reliable, family-led business, so your feedback means a lot to the entire team.

If you know any friends, family, or colleagues who may need our services, we’d really appreciate a recommendation. We’re always here to help and committed to delivering a smooth, high-quality service every time.

We look forward to working with you again in the future.

Kind regards,
EcoGreen Team

Rated 5 out of 5 stars

Very professional people

Very professional people, handled the job with great care and were rapid with it. Highly recommend.

29 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re glad to hear you found the team professional, careful, and efficient. That’s exactly the standard we aim to deliver on every move.

Your recommendation means a lot to us, and we’d be grateful if you keep us in mind for any future moves or pass our details on to friends and family who may need our help.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

Trusted movers. EcoGreen

I had a great experience with EcoGreen movers. The team was punctual, professional, and handled everything with care. Made the whole move stress-free—highly recommend!

27 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re delighted to hear that your move went smoothly and that the team were punctual, professional, and handled everything with care. Making the process as stress-free as possible is exactly what we aim for.

Your recommendation means a lot to us. If you know anyone else who may need help with a move, we’d be grateful if you passed our details on.

Wishing you all the best in your new home, and we’re here whenever you need us again.

Kind regards,
EcoGreen Movers & Removals

Rated 3 out of 5 stars

Great movers but beware of hidden costs

The lads they sent were friendly, professional and courteous and worked like Trojans to move us. The only downside was the unexpected extra costs and the constant phonecalls trying to get us to pay even more until I argued back.

27 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi Paul,

Thank you for your feedback — and I’m pleased to hear that our team were friendly, professional, and worked hard throughout your move. I’ll be sure to pass that on.

I’d like to clarify that our pricing is based on several key factors, including:

The type of property and access conditions (e.g. stairs vs lift, distance to vehicle)
The volume of items and accuracy of the inventory provided
The time required to safely load, transport, and unload
Any additional time on the day due to increased volume or changes in scope
The impact on scheduling, as extended jobs can affect other customers booked in

Where there are significant differences between the original booking details and the actual move on the day, adjustments to the cost are necessary to reflect the additional time, labour, and operational impact.

It’s also important to highlight that where excessive additional items or extra works arise beyond the agreed scope, these would typically need to be booked as separate jobs, particularly when requested at short notice or on the same day. Accommodating this within an active move requires additional resources and disruption to scheduling, which is reflected in the cost.

In addition, our team carries out a pre-move check within 24–48 hours prior to the move to reconfirm all details. This step is designed to avoid any discrepancies on the day. If items are missed or not declared at this stage, it can result in additional charges, which are always clearly communicated along with the reasons.

That said, we always make every effort to assist on the day to avoid inconvenience. Our team operates with a high level of efficiency and organisation, allowing us to complete moves smoothly and often faster than many competitors. Even with additional items, we aim to deliver strong value — and we’re confident that our rates remain competitive for the level of service provided.

For future moves, we strongly recommend providing a full itemised list or a short home video survey. This helps ensure everything is accounted for in advance and avoids any unexpected adjustments on the day — we understand moving can be stressful, and it’s easy for additional items to be overlooked.

We are now requesting your information via Trustpilot so we can verify the details of your move. If, upon review, anything requires revisiting, we will be in touch. Otherwise, you can take it that everything has been applied correctly.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

This is an amazing company

This is an amazing company. They source and deliver items for free. The two gentleman who delivered the almost new office furniture to our charity office yesterday really went above and beyond. They were so friendly and accommodating. Helping us to get everything inside and in place.
Thank you so much from the staff at Brain Tumour Support.

25 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you so much for your kind words — it truly means a lot to the whole team.

We’re especially pleased to hear that our crew made such a positive impression and went the extra mile to support you. I’ll be sure to pass your feedback on to them.

It’s an honour for us to be able to support organisations like yours, and we’re glad the furniture could be put to good use.

If you know of any other organisations, charities, or contacts who may benefit from our services, we’d really appreciate you recommending us. We’re always happy to support and carry out jobs that make a positive impact in the community.

Wishing everyone at Brain Tumour Support all the very best, and please don’t hesitate to reach out if we can assist again in the future.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

Very efficient team

Very efficient team, professional in handling my all items, I would recommend Ecogreen to every one who wants to rest assured during the stressful time of house move.

18 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you so much for your kind words — we truly appreciate it.

We’re delighted to hear that you found the team efficient and professional, and that we helped make your move feel less stressful. That’s exactly the experience we aim to provide for every customer.

Your recommendation means a great deal to us. If you know anyone else who could benefit from a smooth and stress-free move, we’d be grateful if you passed our details along.

Wishing you all the very best in your new home, and we’re here whenever you need us again.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

Swift and hassle free move!

Move day went well and managed to get all of my house into just the one van which i wasnt expecting so saved alot of hassle. Guys were pleasant and careful with my belongings. Process went very swiftly. Couldn’t of asked for a better removal company. Thanks so much, one very happy customer.

16 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you so much for your kind feedback — we really appreciate it.

We’re delighted to hear that everything went smoothly on the day and that the team managed to get everything into one van, making the move even more efficient. I’ll be sure to pass your comments on to the crew.

It’s great to know you found the team pleasant, careful, and efficient — that’s exactly the standard we aim to deliver.

Wishing you all the best in your new home, and if you ever need us again or know someone who does, we’d really appreciate the recommendation.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

Great service

Great communication start to finish, great service from initial discussions to on the day (called with 15mins notice to let us know on the way) guys were quick n careful with everything.

2 March 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear that the communication was clear from start to finish and that the team kept you updated on the day. It’s great to know the crew were quick and handled everything with care — exactly what we aim for.

Wishing you all the best in your new home, and if you ever need us again or know someone who does, we’d really appreciate the recommendation.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

EcoGreen Movers have been nothing short of fantastic …

EcoGreen Movers have been nothing short of fantastic ! Always super responsive on WhatsApp and there to help and answer queries. Adam and John who did my move were just absolutely brilliant! They were kind, carful and respectful of me and my belongings. Nothing was too much trouble and I felt I could fully trust them. They worked tirelessly for 12 hours and were still good humoured and just as diligent at the end of the job as they were at the start. Thank you so much for making what can be a stressful situation feel easier and like I was in very safe hands.

28 February 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you so much for your kind words — this truly means a lot to the whole team.

We’re delighted to hear that your experience was smooth from start to finish and that our communication and support made things easier for you. I’ll make sure Adam and John see your feedback — they’ll be proud to know their hard work and attitude made such a positive impact.

Moving can be stressful, so it’s great to hear you felt in safe hands throughout. That’s exactly what we aim to deliver every time.

Wishing you all the very best in your new home, and if you ever need us again or know someone who does, we’d really appreciate the recommendation.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Arrived on time. Uploaded furniture quickly and safely. Friendly staff. Highly recommend.

26 February 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear the team arrived on time, worked efficiently, and handled your furniture safely. I’ll be sure to pass your comments on to the crew.

Your recommendation means a lot to us. If you ever need us again or know someone who does, we’d be grateful if you passed our details on.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

The staff was very lovely and efficient

25 February 2026
Unprompted review
EcoGreen Movers | Removals | Relocations | Recycling logo

Reply from EcoGreen Movers | Removals | Relocations | Recycling

Hi,

Thank you for your kind words — we really appreciate it.

We’re glad to hear you found the team lovely and efficient. That’s exactly the level of service we aim to deliver every time.

If you ever need us again or know someone who does, we’d be grateful for the recommendation.

Kind regards,
EcoGreen Movers & Removals

Rated 5 out of 5 stars

Amazing service

Amazing service. Would highly recommend!
Removal men couldn’t be more helpful and what a fantastic team. Stress free move.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Would use again!

Fantastic friendly service and all booked at short notice. Had a slight hiccup, but was all resolved professionally and as quickly as possible. Definitely use them again and recommend to others. Thank you!

13 February 2026
Unprompted review

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