Eco Luxury Spa Co. Reviews 133

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the delightful scents, especially the candles. Many appreciate the subscription boxes, finding them to be a wonderful way to discover new items and enjoy self-care, often noting the stunning presentation and thoughtful curation of each box. However, some people mentioned that the website could be more user-friendly when trying to manage accounts or subscriptions. Additionally, a few customers noted that they were locked into a 6-month subscription due to a promotion, which could be inconvenient if unexpected expenses arose.

What people talk about most

Product

Consumers express great satisfaction with the product, often describing it as a delightful indulgence and a... See more

Subscription

Clients share positive opinions on subscription. Many reviewers love the monthly subscription boxes,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love receiving this box each month—it’s calming, elegant, and full of high-quality, eco-conscious items that make self-care feel special. Everything is beautifully curated and feels like a trea... See more

Company replied

Rated 5 out of 5 stars

Absolutely loving this scent 🤍 The Petitgrain & Lemongrass is fresh, clean, and so uplifting, perfectly balanced with citrusy notes that feel calming yet energizing at the same time. The presentati... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the zen boxes I get . I subscribe to 2 , one for my mother and myself. We both love getting our boxes and candles. She’s loving the scents and style of her candles. She shows her nei... See more

Company replied

Rated 5 out of 5 stars

This box is my favorite out of all subscription boxes I subscribed too. The value for your money is amazing and all the products are high quality and feels so personal to me. I love everything that co... See more

Company replied


Company details

  1. Wellness Programme
  2. Gift shop

Written by the company

Luxury self-care subscription box plus digital resources and a community for busy women. Filled with personalized scented candles made with natural ingredients and thoughtfully selected clean, vegan, beauty and spa treats guaranteed to bring you the ultimate at-home spa experience. Our mission is to help you introduce simple, mindful self-care rituals into your busy schedule without sacrificing your time or compromising your health, leaving you feeling relaxed and rejuvenated, strengthening your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best spa box

I had a 6 months sucription initially and after that period I decided to extend
They always send quality products and it is a very nice surprise each months to unbox the contents
When boxes did not bring products that were according to my preferences I am able to reach out to them, provide feedback and they improve for future deliveries
You will have to set your boxes preferences
Of course it is a mix of products not only candles not only make up or hair products
They strive to improve
Always and that is so valuable
Vanessa always responds and provides great support
Lastly their candles are simply AMAZING
Soothing and those scents you die for
Super happy
Maria

2 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback, we’re so glad you love your boxes as much as we love curating for you 😊 🙏💕

Rated 5 out of 5 stars

A monthly hug!

This subscription is like a gift for my teen daughter and I every month; her face lights up when I come in with the pink wrapped box, and we open it together, taking turns to choose a product.
We love the quality of every product in the box, and it really does feel like they've been selected just for us. Some days I'm astonished how often I reach for a bottle or box of something that I was introduced to by this company.
Money has been tight for us lately, as for most, but this is the last thing that I would ever cancel! Amazon and Netflix go first!! Thanks so much 🩷

15 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback, we’re so glad you love your boxes as much as we love curating for you 😊 🙏💕

Rated 5 out of 5 stars

I absolutely love this subscription…

I absolutely love this subscription box. Self care is so important, something I don't take time to do. The treats you get every month from candles, beauty products and even jewelry just put a smile on my face. Even a gift on your birthday!!!! Give this subscription a try.You will love it too .

15 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback, we’re so glad you love your boxes as much as we love curating for you 😊 🙏💕

Rated 4 out of 5 stars

Support Canadian!

The candles are in the cutest little vessels and always smell great. The products included are from very good brands and 9 times out of 10 I will use everything in the box. Plus its Canadian! I do wish we were able to do a little customization but other sub boxes have me spoiled lol.

2 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks for your feedback. We appreciate your support 💕🙏. Customizations will definitely be on our radar as soon as we’ve grown a bit more 😊.

Rated 5 out of 5 stars

My Favourite Subscription!

When I first saw the Eco-Luxury Spa Co. box listed on a subscription box directory I passed it over because it was just labelled as a candle box. Oh my gosh, it is so much more. Not only do you get a luxury candle of your scent preference, you also get a great variety of additional, lovely items such as skin care, body care, hair care, makeup, fragrance, fashion items, jewelry and more. You can even further customize your box if there are certain types of items you don’t wish to receive or items you really like to receive. That’s not all - there is also an online community to support your self-care journey and the customer service is excellent. This box is a great value and I highly recommend it!

13 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you 🙏 this really warms our hearts 💕.

Rated 5 out of 5 stars

The products are amazing

The products are amazing. I look forward every month what is going to be in my box.

14 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback, we’re so thrilled to hear you look forward to your box every month 💕😊

Rated 5 out of 5 stars

Fun surprises!

I really have enjoyed the variety of products. Great quality items. They have been quick to fix any issues (such as replacing a candle that arrived broken)

14 May 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback. We’re so thrilled to hear you’re enjoying our service 🙏💕

Rated 5 out of 5 stars

Personalized to perfection

My boxes have been amazing. Each one has been put together in such a way you'd think they truly personally know me. It's something special that is just for me which is so rare in my life.

18 April 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks for your feedback, we're so thrilled to hear you're loving our thoughtfully curated selections in your boxes each month 💕🙏

Rated 5 out of 5 stars

Look forward to my monthly candle…

Look forward to my monthly candle boxes. Always new products to try and get hooked on. The candles smell great and burn clean. Gives me something to look forward to when getting the mail.

15 April 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback. We're so thrilled to hear you're loving your candles and products in your boxes each month 💕

Rated 5 out of 5 stars

Love my monthly Luxury

I get excited when I get the email stating my Luxury Box is shipped!! I love the surprises and the box is always filled with so many amazing candles and products.. I have tried products that I never heard of, and love them!! These boxes are so worth the money spent.... seriously, sign up now for yours 😉

29 February 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks for your feedback. We’re so thrilled to bring you brands and products you love each month 🙏💕.

Rated 5 out of 5 stars

5 Stars For Eco Luxury Spa

I’ve been subscribing to Eco Luxury for just over a year now and look forward to every month’s delivery. I love that they’re themed and each month there’s a new candle. I haven’t received the same scent twice. I’ve often thought of gifting one of my candles to a friend but I just can’t seem to part with them. lol
One of my favourite products that I was introduced to is the lavender and rose shampoo and conditioner bars by J & L Naturals. Each year you get a gift for your birthday as well. I was really surprised at their generosity. These treats definitely lift my spirits each month. I highly recommend pampering yourself with these spa boxes. If you’re like me, you’ll love the variety and surprises every month.

15 April 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks for your feedback. So glad we’re part of what lifts your spirit each month, it’s such an honour 🙏💕💕.

Rated 5 out of 5 stars

All products are high quality

All products are high quality. The candle scents are amazing!

15 April 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback. So thrilled to hear you’re loving your candles and products in your boxes each month. 💕🙏

Rated 5 out of 5 stars

This is my favourite thing in the mail…

This is my favourite thing in the mail every month!!! I have received 4 boxes so far and I love every item in every box!!!
The candles are delicious and come in these fabulous reuse-able dishes!!

20 March 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

We really appreciate your feedback and we’re thrilled to hear you’re loving your candles and products each month 💕🙏.

Rated 5 out of 5 stars

Give it a try you won't be disappointed

This is a great box. I love getting a candle and more clean/conscious products. I highly recommend doing an annual subscription to save money as they will still charge monthly. I have alot of subscription from fabfitfun, ipsy, boxycharm, topbox and have been on loti wellness box, causebox, the balanced company and probably a few others. I like getting a candle with this box and do find they do themes. It's more skincare than self care at times but the skincare products aren't overpriced filler but products I grow to love like dirty lamb. You are getting more clean/conscious beauty products that do come with a higher price tag so the box is a great value. You can buy addons that are 20% off so if you like a product you can get a discount. You can choose what scent category of candle you want. I have had a broken candle and it was easy to deal with the company and get a replacement. They do have great customer service. In the box you get an affirmation card and they do have a blog to have a focus selfcare topic each month. It's great and I would pick this over fabfitfun and other lifestyle boxes.

15 April 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks so much for your feedback. We’re so thrilled you’re loving the brands, candles and products in each month’s box 💕🙏.

Rated 5 out of 5 stars

Great value

I’ve received 3 boxes so far. With each box I’ve been over-the-moon happy with the obvious thoughtful curation. Ordering, payment and delivery has been seamless.
My only suggestion would be ref accessing the wonderful online benefits with membership. It’s confusing. Accessing one place for all things EcoLuxury would be super helpful!

26 February 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks so much for your feedback. We're so thrilled to hear you're loving everything so far. We'll certainly work on consolidating our membership benefits into one platform in the near future.

Rated 5 out of 5 stars

I love getting my monthly treat to me

I love getting my monthly treat to me! Not sure why I didn't do this sooner but its a great way to try new products that you normally wouldn't buy for yourself!! If you're on the fence...just go for it!

24 February 2024
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thank you for your feedback, we're so glad to hear you love getting your monthly treats ❤️.

Rated 5 out of 5 stars

Love my Ecoboxes

I loved everything in the boxes I’ve received so far. It’s been fun to open them and share the gifts with my daughters.

1 November 2023
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks so much for your feedback and we are so glad it makes a perfect treat for you and your daughters to enjoy 😊 .

Rated 4 out of 5 stars

I like trying new products so this box…

I like trying new products so this box was great period the soap in the box was amazing and I will be purchasing. Also, the conditioner works very well.

25 August 2023
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

Thanks for your feedback. We're so excited to hear you're loving your box. We've been working really hard to make sure we include a variety of items everyone can enjoy 😍.

Rated 1 out of 5 stars

I can’t stand the smell of anything in…

I can’t stand the smell of anything in the box. I should have known as I had chemotherapy earlier this year to treat my breast cancer that I wouldn’t be able tolerate any of the scents. I regret purchasing my subscription.

13 September 2023
Unprompted review
Eco Luxury Spa Co. logo

Reply from Eco Luxury Spa Co.

We’re sorry to hear about your health situation and your sensitivity to scents. There was no way we could have known this.

We’ve had customers reach out to us with a list things they prefer not to receive especially due to health issues and we always do our best to accommodate them and substitute with other unscented products or lifestyle items they’ll enjoy.

Please email us at hello@ecoluxuryspa.com and we can look in to other substitutes for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look