Delivery was ahead of schedule (before Christmas instead of after). Unpack and assemble was straight forward. The unit had minor cosmetic damage. Simple phone call and replacement parts were arranged... See more
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Ecomobi is dedicated to using technology to bring warmth and humanity into everyday life. We focus on electric mobility tools, offering safe and convenient travel solutions for those facing mobility challenges due to age, health, or other reasons. Every product we create is more than just transportation—it’s a bridge to family connection, personal autonomy, and human dignity. We believe that the freedom to move is fundamental to living an independent and fulfilling life. Guided by the vision of "empowering life," Ecomobi blends innovation with compassion to reignite the passion for living and bring hope and joy to our users.
Contact info
United States
- ecomobi-social@outlook.com
- ecomobiclub.com
Hasn’t replied to negative reviews
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Typo mistake corrected.
I realized that I had made a typo in my shipping address, and I made contact with the corrections. You responded quickly, and I am fully confident that my issue has been resolved.
I bought a scooter from them back in…
I bought a scooter from them back in November 2025. And at first, I was extremely happy with it. But within two months, the display went out. There’s a constant beep even when it’s off and the keys out of it and I’m afraid of being in my car that it’s gonna catch fire so each time I have to remove the battery. And now the control for Ford and backwards has fallen off. I’ve sent messages several times. They did send me a replacement for the display, but there’s nowhere to figure out where to unscrew it. The top panel to put the new display in. I’m old. I have problems with arthritis in my hands and I don’t know what to do. I would think that they would come and pick up this one and replace it with a new one because that’s just a lot of money to have already broken within four months.
Love our scooter
Love our scooter. We didn’t get all of our things that we ordered,,, but they took care of everything and treated us right. Would buy from the company again.
Great company!
So very happy with my new Ultra mobility scooter! Also, so pleased how quickly customer service got back to me with answers to any questions or concerns I had. Just a great all around company!
Great scooter for the price
Great scooter for the price. Delivery fast. Good customer service.
I am a leaving this 5 star review…
I am a leaving this 5 star review pertaining to their customer service. They have been very responsive to any correspondence. The scooter looks very impressive. Sadly the person it was purchased is no longer able to use it. remember to keep it on turtle until you get used to it. Very quick pick up. Delivery was ahead of schedule. While the other items came in the following days the lack did not interfere with the scooter operation.
Mobilty scooter
My parents lost the key to there scooter. ECOM replied quickly to my email and stated they would send one out. Great customer service.
Also, I offered to purchase the key and they said not to worry about it.
Customer Service
Looking forward to continued great customer service.
Every time fedex messed up our…
Every time fedex messed up our ecomobiclub.com shipping, Elsa made an extraordinary effort to put the shipment back on track. The other things left are the scooter covers, two mirrors, and a pouch for the front of the red scooter
I like my MS 02 scooter very much
I like my MS 02 scooter very much. I use it often. I recommend Ecomobi when you are ready for a scooter.
My NEW SCOOTER IS AMAZING
I bought this scooter (MS02PRO) after I did my extensive research on which would be the best choice for me. I am thrilled with my purchase as this model is very comfortable, very easy to get in and out of my vehicle, has the perfect amount of pep, good space for my feet plus it’s great looking. People always stop me to ask me where I got it and how I like it! I’m overjoyed by my new ride!
I highly recommend this company my…
I highly recommend this company my battery went out recently and they have been super helpful and speed about getting it replaced the service has been great
Great Scooter
I’ve had this scooter for about 4 months now and it works great. Customer support is awesome and very responsive. I highly recommend!
Great product and customer service
I strongly suggest you be aware of this company. Joy will not have called three times and will not give me a supervisor.
I strongly suggest you guys do not buy from this company. They sell an insurance plan that they cannot tell you anything about it but though also charge you for it, but they won’t tell you anything joy I’ve talked to you twice on the phone both times she refuses to get me a supervisor a manager, someone that has knowledgeable of this insurance plan and she refuses to do so anyone that’s willing to buy from this company. Beware hopefully I’ll get a call back and I can redo this review but as of right now I’ve called three times and nobody will call me back. Joy refuses to get a hold of somebody beware the insurance might not be for real and then you spend money on it
Great company to do business with ! My communication with these folks has…
My communication with these folks has been terrific! They are very professional, kind, customer satisfaction oriented and I look forward to continuing doing business with them and I love their product! It is making my life much easier! They are a pleasure to work with!
Im writing this review to give kudos to…
Im writing this review to give kudos to this amazjng.company. A friend bought a scooter for her double amputee son, and it was stolen a.few days ago. When she reached out to Ecomobi to ask if it had a GPS installed, she was told it did not. Bu
t, they also said they would replace it, and they did. It was received today, and I think that is amazing
Christmas hit!
Delivery was ahead of schedule (before Christmas instead of after). Unpack and assemble was straight forward. The unit had minor cosmetic damage. Simple phone call and replacement parts were arranged with no hassle. Customer service was very efficient with updates by email and text. Scooter is very fast and quiet. My wife loves it!
One of the best companies out there to do business with…
It is a pleasure doing business with this company. The service is outstanding. I highly recommend to anyone.
This was my first time getting in…
This was my first time getting in contact with them and they were very nice on the chat. I just hope that they do send me my mirrors that I need for my scooter . I would hate to be lied too
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